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Company details

  1. Software Company
  2. Association or Organization
  3. Computer Accessories Store
  4. Educational Institution

Information provided by various external sources

The Babylon 8 translation software offers instant full text, full Website and document translation in 75 languages. Trial version available to private and business customers.


Contact info

2.0

Poor

TrustScore 2 out of 5

13 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

wanted website traffic for my blog

I wanted traffic for my blog topwirelessvacuums.com so I decided to try Babylon. I wanted to check the trial offer before I paid. They had this 50 free visits. When I checked Google Analytics I didn’t see any. Infact it showed zero users for today. So I am kind of disappointed.

June 29, 2022
Unprompted review
Rated 1 out of 5 stars

Computer says no...

That wonderful personalised customer service you get from your local GP... when you go to Babylon forget it. Imagine all your medical issues being dealt with by a Call Centre... that is how it feels.

August 26, 2020
Unprompted review
Rated 1 out of 5 stars

Terrible experience

I bought Babylon deluxe plus other three dictionaries that had lifetime licenses. Those lifetime licenses weren´t cheap. I had to reinstall the software in my Mac. Well, they told me that they do not longer support the old Babylon software, and basically that I can eat my "lifetime" licenses. They don´t keep a website to download older Babylon versions for those who bought lifetime licenses so you are forced to buy new softwares. That is not the way to do business. Very greedy and dishonest people. Stay away!!!

August 19, 2020
Unprompted review
Rated 1 out of 5 stars

Dreadful experience

Dreadful experience. This is all about ripping off customers with constant renewal orders. Endless technical issues. Bad translation tool (compare with Google translate, available for free). Awful interface.

June 23, 2019
Unprompted review
Rated 1 out of 5 stars

You never get to choose your doctor

You never get to choose your doctor, they are different each time. Some are very nice and helpful whilst others are horrible.

Dr. Honourin Nhigpannha-Palimba was the worst gp I have ever spoke to. She was horrible, she asked me to reveal confidential information I legally don't have to reveal to anyone! Yet when i told her this she scoffed and was extremely condescending. From there it escalated and she made it impossible for me to do anything. A complete waste of time. I expect GP's to be nice understanding and helpful, not rude.

I never want to talk to her ever again. I am extremely upset with how she treated me and her lack of care. I would immediately switch GP's if it didn't already take 2 months to transfer over.

February 23, 2018
Unprompted review
Rated 1 out of 5 stars

Buyer Beware

I've used the translation software for about a year. Initially the results were acceptable. The customer service has always been mediocre. I was recently convinced to renew my license with the assurance that customer service had improved. Since renewing my license the translator has been offline and no one at Babylon responds to support requests. Further, it seems that if you are in the US Customer Service is only available Monday AM thru Mid day Thursday. I'm pursuing a refund. These guys have gone from bad to worse. Buyer Beware!!!

April 29, 2017
Unprompted review
Babylon logo

Reply from Babylon

Dear customer,

We are sorry that you feel this way.

Our technical support team is available Sunday to Thursday for any issue that might arise.

I am not sure what is causing the difficulty you are experiencing at the moment with your software, but we will be glad to assist you in resolving it ASAP.

If you will still be unhappy with your software, you can request a refund and someone from our customer relations department will contact you.

If you will provide any identifiable information, I will be happy to look into your case as well.

Regards,
Ran Eyal
Babylon Software LTD.

Rated 1 out of 5 stars

Please go away!

January 27, 2013
Unprompted review
Babylon logo

Reply from Babylon

Dear Danni,

We are sorry to hear that your experience with us was not as good as we aim for.
Babylon has changed allot since you tried it, and we invite you to try our services once again.

If you have anything you would like to share with us, we invite you to write us at support@babylon-software.com.

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