Bache Brothers Cycles Reviews 5

TrustScore 4 out of 5

4.1

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Company details

  1. Bicycle Store
  2. Bicycle Rental Service
  3. Bicycle Repair Shop
  4. Bike Accessories Store

Information provided by various external sources

Bache Brothers Cycles, Lye, Stourbridge. If it has pedels and two wheels, then we are the people to speak to!


Contact info

4.1

Great

TrustScore 4 out of 5

5 reviews

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Rated 5 out of 5 stars

BACH BROTHERS

These guys just do things better than others, fantastic customer care, please just give these guys a chance it will change your cycling experience with bike shops.

August 26, 2025
Unprompted review
Rated 5 out of 5 stars

Headset bearings completely shot

This is the 2nd time Bache brothers have helped me out with a major bike issue. My headset bearing were completely shot. Charlie at Bache brothers was really helpful finding replacements for me (at a very reasonable cost) I just pitched up with my old bearings and he found me new replacements with plenty of offers of help and support if I got stuck fitting them. Bike is now back on the trails

July 2, 2024
Unprompted review
Rated 5 out of 5 stars

Great bike shop

Always excellent knowledge advice and great service. From upgrading my bike last year to a minor fix for my daughter's road bike today. Thanks again.

June 13, 2022
Unprompted review
Rated 5 out of 5 stars

Customer service is key.

Customer service is key.

I needed some advice on a brand of bicycle and even though I could never use them in person they provided a superb level of support of the phone.

Makes me want to take the 90 mile round trip for the service alone.

August 5, 2019
Unprompted review

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