The quality of the luggage set is remarkable. The materials used are durable and able to withstand rough handling during travel. The wheels are smooth and maneuverable, ensuring easy navigation throug... See more
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We visited the Clacton outlet store this weekend, wanting suitcases for our Aus trip, what the manager Richard does not know about suitcases is not worth knowing about! He was the most helpful person... See more
Me and my wife came in earlier today to your clacton outlet to look at 2 lightweight cases as we're not getting any younger. The young man and lady were courteous polite and greeted us with a frien... See more
Having bought a few bags from Bags ETC over the years without any problems at all. My most recent purchase was a large roller bag, which very quickly developed a small fault in the zip stitching line... See more
Company details
Information provided by various external sources
Bags ETC and Domo are a chain of luggage and handbag shops in the United Kingdom and Ireland. We have 59 stores including concessions in House of Fraser department stores across the country Our products offer the latest innovations and trends as well as outstanding value. As a specialist in our sector our staff are trained to offer you expert advice and guidance whether you are buying suitcases for a family holiday, a business case for work use or want a fantastic handbag for a special occasion or everyday use. We have a large number of stores in shopping centres and high streets across the United Kingdom. We are also present in all the leading Factory Outlet centres, offering added value by bringing you discontinued product and overstocks from leading suppliers. Bags ETC. and Domo are the trading names of Bags ETC. Ltd. Company number 4773542. Registered address: Bags ETC. Ltd. Riverside House, River Way, Harlow, Essex CM20 2DW
Contact info
Riverside House, River Way, CM20 2DW, Harlow
- support@bagsetc.co.uk
- www.bagsetc.com
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I was impressed that I can collect …
I was impressed that I can collect purchase from a local shop which will save me taking time off to wait fir delivery
Really pleased with my purchase and …
Really pleased with my purchase and the update of the delivery was excellent. Thank you..
Have bought two cases
Have bought two cases now from this company,both arrived within 2 days.great price great service. will use again
Love these bags.
The best handbags ever. Good value, excellent deals every time. 10/10
Pleased with purchase.
Easy to use website. Easy to checkout using PayPal. Speedy delivery, very pleased with products ordered.
Good customer service
Good customer service. I made a mistake with my order , they came back and collected and sent me the correct ones when I re ordered. Delivery was quick too.
no locks with suitcases
no locks with suitcases
both suitcases not in plastic bags
need to return to the shop to pick up locks
IT ,Worlds lightest cabin bag
Ordering was easy , delivery was good with updates to change date if needed , bags were excellent value and quality , so much so I’ve ordered 2 more .
Amazing
Wonderful products, purchased from his site before and would not hesitate to purchase from them again.
Staff were very helpfull in sorting out …
Staff were very helpfull in sorting out needs.
Great quality and price.
Fantastic service and great product
Great bags
Great bags, easy to order and delivery was great, would recommend.
Excellent service
Having looked several timesa at …
Having looked several times at suitcases in their local store where we live we couldn't decide on what was available. We decided to look on their website and narrowed our choice to three cases. We made our decision where we found a great offer in buy one get one free with free postage. Prefect.
Our order was confirmed instantly with the postage details to follow. Within two days we informed the cases had been picked up by their courier which we could track. Should take between 2 to 5 days. We were informed delivery would be the next day by DPD. That morning we received a message from DPD with a slot time. We had the option to delay the delivery time or date. We sent a message to leave our delivery in a safe place in case we were out. Also we were sent a picture of the delivery driver. This is an excellent idea. The cases were boxed, the driver was surprised how light the cases were. The cases are really nice. A great purchase and service. Excellent purchase. Recommend.
Not sure I would have paid the ticket …
Not sure I would have paid the ticket price that was in the purses when they arrived but I am very happy with them. The colours just about matched on their web site, shipping was very quick but you have to pay. I would certainly buy again from Bags etc.
Good looking suitcase
Good looking suitcase, great price, prompt delivery. All good
Great customer service from Luke
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