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Review summary

Created with AI, based on recent reviews

Considering 140 reviews, most reviewers were let down by their experience overall. Many customers reported significant dissatisfaction with the service, citing persistent and unwanted calls, unhelpful and often unreachable customer support, and unprofessional or rude staff. Concerns were also raised about hidden charges, exorbitant rates, and unfair practices related to loan terms, EMIs, and foreclosure fees. However, some customers also noted positive aspects, such as good offers for electronics and loans, and appreciated fast approvals. A few people also mentioned helpful employees who provided good guidance during the process.

What people talk about most

Service

Clients share negative opinions on service, with many reviewers describing their experiences as disappointing... See more

Customer service

Reviewers highlight negative aspects of customer service, with many expressing disappointment and frustration... See more

Payment

Customers consistently note negative experiences with payment, citing issues such as unexpected charges,... See more

Staff

People report negative experiences with staff, frequently describing them as rude, unprofessional, and... See more

Price

Users describe negative interactions with price, frequently reporting numerous hidden fees and unexpected... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Once you take their service, they pester you via calls - a minimum of 4-5 calls and a maximum of 10 calls a day to take more loans. Bajaj Finance are CROOKS! Paying via Credit Card would have costed l... See more

Rated 1 out of 5 stars

This company it irritates us everyday every minute. The people here call us even though we do not need any loans. Government has to take actions and ban these type of companies. Because of their calls... See more

Rated 1 out of 5 stars

Bajaj Finserv has a very misleading fraudulent over draft loan practice. The sales people are duping hard earned money of Indian middle class people with fake promises like 0% charges on insurance, pr... See more

Rated 1 out of 5 stars

I am Binit Shah from Pune , I took homeloan from Bajaj and took topup as well. Whenever govt increased loan intrest rate , bajaj increased the rate for both the loans but when govt decreased the loan... See more


1.2

Bad

TrustScore 1 out of 5

277 reviews

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1.2

All reviews

(277)

145 reviews in the last 12 months

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Rated 1 out of 5 stars

Biggest scam NBFC in India

Biggest scam NBFC in India

I have personally face the issue with bajaj OD loan if u miss one emi they are like show u the hell and they have lot of illegal method and application were tey get out manager email id and send emails to office regarding the emi and they even don't have minimum common sense about it is confidential information should not share with any one but uneducated fellows don't follow any rbi rules and they behave like they wish we recommend don't take loan from bajaj any kind of loan rate of interest is high and collection method is one of the worst in the world

August 28, 2025
Unprompted review
Rated 1 out of 5 stars

Very disappointing and unfair…

Very disappointing and unfair experience with Bajaj Finserv.

I paid my loan installment before the due date and even closed the loan ahead of time. Despite this, Bajaj Finserv deducted a double installment from my account. When I raised the issue via email, instead of resolving it, they blocked my EMI card.

Their reply said my CIBIL score is low — which makes no sense, as I’ve never defaulted and have always paid on time. If anything, closing a loan early should improve my score, not result in a penalty.

And if my credit score is so low, why do I keep getting calls from Bajaj Finserv offering me new loans? This shows a clear lack of consistency and fairness in their system.

Extremely poor customer service.
Not recommended at all.

August 2, 2025
Unprompted review
Rated 1 out of 5 stars

Mistake - EMI on TV, and life long spam calls

My mistake - opted for small EMI on my TV few years back.

The shop converted my EMI option to a micro load with Bajaj Finance and I was not even aware of the fine print.

Next I know there is some card on my name with the loan details, and from that day till today I am getting at least 6-10 calls per day saying "Sir loan le lo"

I reported all the numbers that I got calls from, to which the Bajaj team replied that those are not their numbers. So, the scam is so complex that they can easliy deny the numbers I get calls from, yet the person on the call can get you a Bajaj load for sure.

I asked to cancel my card too after the micro loan was settled few years back, till date I don't have any reply on that email. I am sure the card must also be there still, virtually, because I never got the card physically in my hand or anything.

Plus some random loan details are sent to my email which I am not aware of:
------------------------------------------------------
Loan # V25CDD69517527 – Rs.1991/- vide Receipt Reference No. M20238606

------------------------------------------------------
Customer ID: 86835044
Loan Applicant Name: Vaibhav Hemant Gaikwad
Product: PSTS
Loan Account No: 402PST84691880
Loan Amount: 60000
First EMI Date: 02-Oct-2018
-------------------------------------------------------
Policy Number: GM000001
Certificate Number: RZ870
Name of the Policy Holder:
Membership Number: 84691880
Cover Commencement Date: 18-Aug-2018
CFor Future Generali India Life Insurance Company Limited (FGILICL)

Mr. Mahesh S.
Executive Vice President and Head - Operations
Group Core Critical Illness Accelerated
Rider (133B013V02) Sum Assured

GM000001
RZ870
Bajaj Finance Ltd.
84691880

-----------------------------------------------------------

RADIO HOUSE #SANGAMNER # 1569227,

We are pleased to inform you that the loan application of Mr / Ms / Mrs VAIBHAV BHAUSAHEB GAIKWAD has been approved by our organization with approval no SF78676763 and Unique no 72834511

MFG-Make & Model - SONY LED & KLV-32R302E IN5 18914701

Scheme Code - 85164 / Tenure- 18 / Adv Emi's- 4 / DBD %age- 2.00

The DownPayment which needs to be collected from the customer is Rs. 5986.00 /-

Delivery Order Expiry Date:- 01/05/2018


----------------------------------------------------

December 1, 2024
Unprompted review
Rated 1 out of 5 stars

WARNING: BAJAJ FINANCE = RELENTLESS HARASSMENT MACHINE

WARNING: BAJAJ FINANCE = RELENTLESS HARASSMENT MACHINE 🚨
⭐ 1 Star (Wish I could give ZERO)

This is NOT a financial company — this is a call harassment syndicate masquerading as a lender.

Despite being on DND, and despite repeatedly telling their agents I am not interested in any loan, card, or offer — Bajaj Finance won’t stop spamming me with calls. I’ve:

✔️ Shouted at their callers
✔️ Blocked numbers
✔️ Reported to TRAI and my telecom provider
✔️ Even tried complaining to the RBI Ombudsman

But nothing works, because once you give Bajaj Finance your number, you're trapped in a never-ending loop of unsolicited calls and harassment.

They don't care about consent. They don’t care about complaints.
They treat your privacy like garbage.
This is not customer service. This is corporate bullying.

📢 To everyone reading this:
DO NOT give your number to Bajaj Finance.
DO NOT apply for ANYTHING from them.
You will regret it. Trust me.

I’ve had more peace dealing with spam callers from foreign countries than from this so-called “trusted” NBFC.

📛 BAJAJ FINANCE IS A TOXIC BRAND.
They should be penalized, banned from marketing calls, and exposed for their aggressive and unethical behavior.

#BajajFinance #SpamCalls #ConsumerHarassment #PrivacyViolation #BoycottBajaj #DNDMeansNothing #MentalHarassment #StopSpamCalls #BajajFinanceScam #BanAggressiveMarketing #ConsumerRights #IndiaAgainstSpam #UnethicalMarketing

August 1, 2025
Unprompted review
Rated 1 out of 5 stars

It is surprise to know this rating as…

It is surprise to know this rating as we have worst experince with bajaj. Brief is as below: 1. you can not speak to thier customer care executive on 86980 10101 even you try whole day.Once you take a loan , you can not close as penality is very high. 3. Very high annual maintenance charge for flexi loan. grievanceredressalteam mail is not working as mail is getting returned. you can not lodge complain on app as it is only predfined option only.

July 23, 2025
Unprompted review
Rated 1 out of 5 stars

Didn't get claim we have been paying mediclaim premium…

We have been paying mediclaim premium since 15 years for the first time I came for blood test I submitted prescription bill and the blood test but they did not give me and the gave an excuse that first prescription has to be submitted and then we have to wait till we get an answer and then we have to do the blood test till then just wait wait please conditions were not told in advance I had a bad experience how to trust them and how to continue for the

July 18, 2025
Unprompted review
Rated 1 out of 5 stars

Worst company ever

Worst company ever , they just want to trouble the customer and nothing else. They are not even on their words, they loot the people in the name of hidden charges this charges and that charges. For loan they will call you millions of times in a day and after you take the loan they'll take their hands off. #BANBAJAJFINANCE

July 1, 2025
Unprompted review
Rated 1 out of 5 stars

Be very careful about taking loan from…

Be very careful about taking loan from this company. purposefully they put your loan date ahead of your salary date and then expect you to pay on time. you raise concern nobody will attend to it. Even if you late your payment by 3 to 4 days you will finds goons in your door step.

May 16, 2025
Unprompted review
Rated 1 out of 5 stars

Bajaj Finserv: A Ruthless NBFC That Harasses Families and Abuses Borrowers

I deeply regret ever taking a loan from Bajaj Finserv. Their recovery process is nothing short of mental torture, and their agents have crossed all limits of human decency.

They not only harassed me with dozens of calls every day, but also abused my wife and minor children—verbally threatening and humiliating them repeatedly. Instead of showing empathy toward financial hardship, they deploy abusive, third-grade agents who act like street thugs rather than professionals.

Despite informing them of my financial situation, they refused to give any breathing space or restructuring options and resorted to emotional blackmail and threats, including illegal tracking and intimidation.

Bajaj Finserv is not a financial institution—they are predators exploiting ordinary citizens in crisis. Their conduct is inhuman, unethical, and shameful. I have call recordings and evidence, and I am preparing to take legal action and file a formal complaint with the RBI and consumer courts.

I strongly warn anyone considering Bajaj Finserv—stay away. Choose a more humane and respectful lender. Don’t risk your family’s peace and dignity.

May 15, 2025
Unprompted review
Rated 1 out of 5 stars

Plz don't take loan from Bajaj Pune…

Plz don't take loan from Bajaj Pune viman nagar location call centre
Because there sales team and Manager both are fraud team
They do fraud with coustomer for gaining higher incentives
Plz Boycott Bajaj loan
Jab tak pune location ke sales team and manger ka sahi decision nahi hota hai . Coustomer name ( Dattu padu Dalvi) he is been frauded by (kumar gatraj sales person,and his senior HARSHAD MALPANI

June 3, 2024
Unprompted review
Rated 1 out of 5 stars

Scam, Deadly hidden charges

Indias #1 Scammer in Loan and financial products. Salesmen openly commit to negotiated terms on text messages and whatsapp and then DENY those passing the buck to 'operations'. They act "confused" once you go in detail about bajaj finance home loan terms and policies but in reality they ensure that they eek out the very best penalties that they never even bothered to explain. The customer is DISOWNED and tossed into a spiral of misinformation right when he wants to foreclose and get rid of them. Any reputed
realtor in india will ask you to avoid bajaj finance home loan or even loan products. Bajaj Finance's Home loan positive reviews on many channels including Google AI GENERATED - just read them twice and you will know.

May 15, 2025
Unprompted review
Rated 1 out of 5 stars

I'm writing from saudi arabia Jeddah

I'm writing from saudi arabia Jeddah, i had purchased a laptop on EMI in the year 2023, and spoken to sumit singh as he has been really helpful for all my EMI'S from SAUDI ARABIA TO INDIA transaction, as i informed him already that i will be paying my EMI 2 consecutive months at once as i am busy with work, there is another BAJAJ LOAN RECOVERY AGENT with the number mentioned above called my MOTHER in iNDIA and talked to her in a very disrespectful manner and tone! My brother reached out to him on call and he immediately started abusing with filthy words and languages, i wonder with what right did this employee spoke in such a manner
INDEED VERY DISRESPECTFUL!( 919005301674) no of the employee
SUCH EMPLOYEES NEED TO BE FIRED FROM YOUR BANK BECAUSE NOT ONLY ARE THEY ILLITERATE WITH THEIR BEHAVIOR AND TONGUE, THEY LACK MANNERS AND SHOULD NOT BE ENTERTAINED.
SHAMIA MOHAMMAD SULTAN AHMAD

May 19, 2025
Unprompted review

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