bakerdays Reviews 1,729

We ordered a railway themed fourth birthday cake for our son. It was delivered right on time and was well packaged in perfect condition. We got it two days before his birthday and stored it in our s... See more

Great range of available designs and choices. Prices are very competative,especially as I got a discounted price on a promotion. Well packaged and arrrived safely on time. If I was send an e mail c... See more

Ordered from this company a couple of times now. Both orders arrived on the date stated, the cakes were well packaged and tasted lovely. Second order the cupcakes had jigglled around a bit and were u... See more

Always anxious ordering online, but Bakerdays really does what it says on the tin. Cake came exactly as described, on time, beautifully and safely packed, with high quality candles and decorations.... See more

Perhaps their cakes are delicious, however I phoned several times but no one ever answered the phone; in fact the call appeared to be cut off each time. I went elsewhere & received excellent service f... See more

disgusting customer service. tricked into paying twice and error message came up after payment and no confirmation email, however it had gone through, waited 24 hours to see if email ever arrived it d... See more

Delighted with the whole shopping experience with this company, from start to finish - everything was top notch. Excellent communication and the personalised F1 cake for my friend's birthday looks ama... See more

Another great delivery 🚚 We have used bakerdays for some time as we love the fact we can personalise our treats for the occasion! Chocolate is my favourite so I ordered again and it was yummy and... See more

Bakerdays is a fantastic online company. At short notice I purchased a small vegan Birthday cake! Perfect with the Blossom Tree for my Graduate youngest for 25th Birthday who studied Japanese. Had all... See more

I ordered 2 cakes for family members for their August Birthday. Unfortunately 1 arrived damaged. I emailed straight away with photos. There was no issue at all. Another cake would be sent out the nex... See more

Had a last-minute party for my son returning from university and needed something special quickly. bakerdays' next day delivery was perfect! The photo cake with pictures from his graduation was emotio... See more

I had to phone and make amendments to my original choice of cake which was absolutely no problem at all. I ordered a Gluten Free cake which was delicious. Service was great and arrived intact (I was a... See more

I purchased a personalised 9 piece brownie cake and omg was so disappointed. It measured in total 6 inches square and was a mess on arrival when I opened the box. So expensive for what it was. Dont... See more

I had to re-schedule the delivery date due to personal reasons. Customer Care offered a brilliant solution at no extra cost. Delivery was exactly as agreed. The fruit cake was absolutely delicious a... See more

We left getting a birthday cake for my son until the last minute and couldnt believe it was possible to get a personalised cake delivered next day! The cake was perfect, reasonably priced and yummy... See more

Follow up to my previous poor review. Received a generic response to my cake not being delivered and totally ruining our party, offering me a free cake as compensation! They couldn't even deli... See more

What an absolute shambles of a company that doesn't give a toss about its customers. Over a month now waiting for a refund for an undelivered birthday cake (£104.99). Apparently they can take your mo... See more

The only scary thing about these Halloween brownies is how quickly they disappear! They taste delicious, not too sweet so one or two....or three is an absolute treat The mallow webbing is a nice littl... See more

Did not bother to make, inform or deliver my daughter’s seventh birthday cake. Avoid these scammers! Post to this sad experience they did try to heal wounds and provide an extra cake day, however p... See more

Ordered cake for special birthday. Did not arrive and tracking eventually showed a soft package delivered to a totally different address. After a lot of back and forwards with the company they offered... See more

It was easy to order the cake off the website, it was packaged really well. We had a bit of a problem with the delivery and l contacted customer services, and they came back to me really quickly,... See more

Ordered a chocolate & vanilla cake for my hubbys 60th birthday & I was not disappointed!! The service I received from Dani (customer service),was fantastic,she couldn’t have been more helpful! I did... See more

I accidentally submitted the wrong message for the cake I ordered (completely my fault), and only noticed when it arrived. Bakerdays were fantastic – they offered to remake the cake with the correct m... See more

Fantastic service from ordering to delivery - design team helped ensure our request for a photo to be added to a plain cake was supported, with them helping to adjust the picture to centre it more. Th... See more

The cake was beautiful and better than the website images. It was easy to order online and really competitively priced. There was a query about the delivery. I paid for a specific rime slot on my deli... See more

The Halloween brownies was delicious, so full of chocolate goodness every mouthful was delicious, absolutely spot on decoration made it even more perfect than it was definitely a 10 out of 10 each mo... See more

Ordered a personalised cake for my son’s birthday, but it arrived with some damage due to the courier. I contacted Bakerdays and they couldn’t have been more helpful – they sent out a replacement stra... See more

I needed a cake quite quickly and found this company online. They had a wonderful selection of customisable cakes so I decided to order. I was not disappointed. Cake was exactly as pictured, was deliv... See more

My girlfriend surprised me with a chocolate cake from here to celebrate my new job and it was amazing! The cake was delicious and it looked great, as you can see from the picture! It arrived on t... See more

Great communication with regards to what was required for a work anniversary cake. Arrived on time and looked and tasted amazing. I would definitely use bakerdays again. Thank you again for all the ha... See more

Best company I have ever dealt with. Their customer service was excellent from my first enquiry to the delivery of the cake. My questions were answered in a timely manner and they always were able so... See more

Above and beyond. The presentation of the box and cake was superb as was decoration of the cake. The lemon drizzle flavour was subtle with a bit of a punch. Fab!! Had a bit of an issue with... See more

Ordered a cake on 7 June 2025, the DPD driver didn't deliver the cake so a second attempt made the cake still didn't turn up. I requested a refund on 9 June, nothing yet. I have sent 17 emails asking... See more

Not Recommended Cake arrived promptly and in good condition unfortunately the personalized name had been iced incorrectly. I sent an email with photo of the cake but Bakerdays have ignored me. Then t... See more

Needed a birthday cake quickly and found Bakerdays. After perusing options for decorations and choosing which cake I wanted I was then able to add personal wording which was a great bonus.

We ordered a 50th birthday cake for our daughter to be delivered on a set date came 3 days earlier in a damaged box so we checked cake which was supposed to WHITE but was an off blue.Also slightly out... See more

Disgraceful Pros arrived on time, packaged well..no damage, looked nice Cons....Absolutely tiny! I ordered 2 cakes. Chocolate £38 and traditional sponge £35 plus delivery. When I saw the boxes I w... See more

We have had two cakes this year. One for a retirement and one for my husbands 80th birthday. Both have been excellent both in appearance and in taste. The pictures are exactly as the pictures online.... See more

Second year in a row the birthday cake arrived late. Last year when i complained i was promised a replacement cake but no replacement cake was sent. This year when i complained i was promised a refund... See more

I ordered a cake in Sept 2025 for my grandson's 3rd birthday in November and it never arrived, I was supposed to receive a delivery confirmation before 11am on day of delivery..nothing.. waited in all... See more

I ordered from Bakerdays because the design on the cake was so beautiful and they offered a half and half option, unfortunately the half and half was not actually that, it was layers of different spon... See more

I have used bakerdays 4 times now and I will probably still use them in the future for the following reasons: 1. No disappointments: you get your cake as scheduled. 2. Wide range of choices in... See more

Website easy to use. Plenty of choice at competitive prices. Cake arrived in good time. Very well packed. Which was a good job as DPD dumped the box at the front door, box on it's side. Cake very moi... See more

From the aspect of the cake, which was exactly as the websites photo, to the taste and packaging outstanding service. I will recommend to everyone. Thank you, you made my daughter's birthday special... See more

I wouldn’t even give this company one star. I placed an order and never received an acknowledgment email, so I called to check. After reading the many negative reviews online, I decided to request a r... See more

I have been very reluctant to write a poor review as have had good service from this company in the past and don’t make a habit of leaving bad reviews for anyone. However, I ordered a cake on 29th Apr... See more

I have ordered of this company for many occasions and they never let me down cakes are always fresh and delicious, price is amazing and the staff can’t do enough to help with any questions or queries... See more

Cake has just arrived on time no problem with delivery. I have used this company many times before and never had a problem, but the picture on this one is dreadful and the writing is so dark you can’... See more

I had occasion to order a complimentary replacement cake when the original cake arrived very late (due to courier not Baker Days). I dealt with Armin who was hugely helpful, very polite and profession... See more

Easy to order, loads of personalisation options, and the cake arrived on the date I chose. well-packaged and tasted great. Everyone was impressed! Great to find a service that delivers both on quality... See more