Bakers Waste Reviews 

Very easy to pay 3 months rental in advance and for the bin to be delivered, but that is where good service ends. They consistently miss collections. This means you have to waste your own time to chase them up. They promise to collect but again fail. They claim to have been to collect but the bin isnt available- when in fact they havent been at all or to an incorrect address- then have the audacity to invoice you for an extra collection when they do finally get round to collecting! Due to not being collected on time, the bin gets overfilled leading to overweight charges which is their fault but they penalise you. The rolling 'yearly' contract is designed to take advantage of people. Once the initial term is completed you should be able to leave with a month or so notice.

The epitome of awful. Paying was easy, getting it delivered easy, nearly 3 weeks after agreed collection it's still here. Endless agreed dates to take it away all missed, no confidence at all it will ever go - stay clear, I'm assured by friends other better providers are plentiful

We had been using Bakers Waste for several years, however for the past 18 months their service has been nothing short of shambolic. We have not been receiving collections, which has meant general waste, including food waste, has been sat in blue bags in the sun for weeks. this has been ripped open by animals and is clearly a public health risk. We have been raising the issue of non collections for a year without any assistance from the office staff. Even when credits have been agreed, these invoices are still being chased on their statement. It is clear there are major issues within the company and the service provided is failing massively. Avoid at all costs.

We have used them for 3 years for regular skip exchanges and unfortunately they have been the most un-reliable company we have ever used. They offer fair pricing but that is all the can offer.

I would not recommend them or use them if we did not have to.

Just shocking, avoid at all costs. A skip was delivered on time however it is fit for the skip itself. The sides are completely bent in so you cannot fit what you should be able to in, there are holes all over it just completely battered and rusted, bolts left at the bottom with a large travis Perkins bag still in there. When I complained and sent pictures all I was offered was a replacement skip at a discounted price of £165 the original was £190. They also emailed to say collection would be delayed by a week, waiting to hear on that. Awful avoid will log with trading standards and watchdog

Easy to order. Arrived on time picked up on time with friendly delivery and pick up. No issues at all.

Imagine bad service and multiply it by a thousand. My experience this week with this company has been stressful and ridiculous. My skip arrived on time but now it’s still sat here days after the collection date and they keep promising me it will be collected and it doesn’t happen. Again and again and again. When you phone they just tell you the planner assured me it will be collected tomorrow. And then it isn’t. Worst decision ever to get a skip from this company. I’d rather have paid more to a more reliable company.

Ordered skip on 8th April for delivery following week, just before delivery was called and told that due to "internal" issues a skip could not be provided until the week after, said ok but would like AM delivery, no skip arrived, phoned to ask why and all managers were in a " meeting" was told wouldnt be getting skip until at least next day, decided to cancel order due to the unreliable service and had to chase to get my money back, the staff on the phone are very pleasant but management need to take accountability, my advice is avoid!

Absolute worst waste company around!

* Told morning drop off - Came at 5pm!
* Delivered 2ft into the road at an angle!
* Driver ripped half a tree down trying to park on an empty street.
* No light on skip that was on a road.
* My customer cleaned the reflective markings himself as they were filthy and non reflective.
* Collection was late - Over a week AFTER the permit date! (I was told by the office that they forgot)
* When I called the women in the office were polite, but I wanted to speak to the manager - he was too scared to come to the phone, and I didn't get the call back I requested to voice my concerns and feedback.
* Promised next day collection 4 days in a row.

Avoid this company at all costs.
They're RUBBISH and a WASTE of time!

Awful service. Skip not collected. Despite daily calls and promises of next day collection. Unable to get our wheelie bins out on bin day, can’t access our garage for work. Never again. Do not use, you have been warned. Use a reputable company like Mick George.

Order a skip from bakers waste. Easy enough to do. Turned up on the day. I have used bakers waste a few times for family and recommend to friends who also order skips they was happy with the service and price. Would highly recommend. Thank you again Lewis baker for a excellent service.

Poor quality service. No communication. Left on hold for 20 mins. Day late on delivery.

Won’t use again.

Diabolical
Don’t bother booking a skip with this company as they are completely unreliable.
Skip booked for delivery Monday. I called Mon lunchtime, they confirmed it would definitely be delivered by the end of the day. Called just before 5pm as it hadn’t arrived. Was told it would be first drop off between 6am and 7am the following day. Got up especially early. It didn’t arrive. Spoke to them at 8am and was told it would arrive by 10am. It didn’t. Spoke to them three more times and had to cancel as it hadn’t arrived and they couldn’t tell me when it would. Now have to pay tradespeople to come back another day as they have been stood around for two days. Bakers Waste deliver appalling service but not skips.

Booked and paid for online for Friday to Monday delivery. Took day off on Friday to get garden cleared. Phoned before 9 to get ETA to be told they couldn’t deliver and could they delivery Sat morning. Wasn’t happy but agreed. Waited Saturday morning and phoned again to again be told they couldn’t deliver. Asked if I could wait till Monday but I work during the week. They kept giving excuse of being busy and couldn’t pass me to a manager as they’re working from home, aren’t we all! They then said they’d get a manager to text. So far no calls from 3 managers. Avoid and book elsewhere.

Been let down 4 times with collection of a skip. It’s still sitting on my front garden after being promised it would be collected.
Will not be using again.