Ballyrobert Gardens Reviews 

368
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

This is the second time ordering and I’m really impressed again with the packaging and quality of plants delivered! Everything was secured perfectly and all of the plants survived the long journey up... See more

Rated 5 out of 5 stars

I ordered three agapanthus in 0.5l pots. I expected tiny starter plants that would take years to reach flowering size. Ordering plants online is a real lottery, but these far exceeded my expectations,... See more

Rated 5 out of 5 stars

Another fabulous delivery from Ballyrobert. All the plants I've bought for them previously have grown away really well, and today my latest order arrived at warp speed - all beautifully packed (no pla... See more

Rated 5 out of 5 stars

An amazing service! My plants (2 x Persicaria Vacciniifolia) arrived in the West Midlands, from Northern Ireland much faster than some items purchased locally. The plants were much larger than expec... See more

Company details

  1. Plant Nursery
  2. also in
  3. Garden Center

Written by the company

We are currently pursuing a path of world domination of the global markets. The first phase of this plan involves selling quality herbaceous perennials. All subsequent phases of this world domination plan are top secret, obviously.


Contact info

4.9

Excellent

TrustScore 5 out of 5

368 reviews

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4.9

All reviews

(368)

16 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best nursery anywhere

Excellent plants, very well packaged, lightening delivery speed, excellent prices and very friendly, knowledgeable staff, again and again and again. Probably the best mail order nursery on the planet

March 8, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

A great website clear pictures and helpful details.
The healthy plants were very well packed and arrived promptly 2 days from N. Ireland to NW. England fantastic!
I highly recommend Ballyrobert Gardens and will be ordering again soon.
The sweets were a lovely treat!! Many thanks.

February 24, 2025
Unprompted review
Rated 5 out of 5 stars

An amazing service

An amazing service! My plants (2 x Persicaria Vacciniifolia) arrived in the West Midlands, from Northern Ireland much faster than some items purchased locally. The plants were much larger than expected and were so well packed that not a drop of compost was spilled. A lovely thought by Ballyrobert Gardens was the extra touch of a packet of sweets, these were enjoyed whilst planting.
Thank you all at Ballyrobert, you'll be well recommended, and I'll be back!

October 21, 2024
Unprompted review
Rated 5 out of 5 stars

Just brilliant …

I've had 4 plants now from Ballyrobert Gardens. All have arrived quickly, very well packaged with the emphasis on environmentally friendly packaging. The plants themselves have arrived in excellent condition, disease and pest free. With a small hand written note on the shipping order and even a packet of sweets! The website is user friendly, and prices and delivery charges are very reasonable. What more could one want? Customer service is excellent, I won't hesitate to buy my plants here and recommend Ballyrobert Gardens. Thank you for an excellent service

September 4, 2024
Unprompted review
Rated 5 out of 5 stars

Very friendly communication

Very friendly communication; plants so healthy and well packed that they arrived safe and sound in Berlin, Germany. I never believed they would grow so quickly and even flower so soon. Thank you.

May 28, 2024
Unprompted review
Rated 5 out of 5 stars

First class

Easy website to use, clear pictures and detailed descriptions. Exceptional order/delivery time. Plants really well packed, of a very high standard, look super healthy, can't imagine there will be any problem getting them growing. Really nice humour included free of charge! Probably the best website I've ever used for plants, and I've used a lot.

July 4, 2024
Unprompted review
Rated 5 out of 5 stars

My favourite nursery for buying…

My favourite nursery for buying perennials! Loads of information about plants, a wide selection and a unique packaging method which is really impressive, and speedy. Love the Ulster humour too!

June 26, 2024
Unprompted review
Rated 5 out of 5 stars

A repeat customer’s thoughts on Ballyrobert Gardens ……

Ballyrobert Gardens: I am a repeat customer and find their website and newsletter contain lots of valuable plant information. They offer a one year guarantee on all their plants and their despatch and delivery times are amazing. My latest order was placed Friday lunchtime and delivered the following Monday morning, complete with planting guidance and care booklet.
All the plants I have purchased have been very well established and ready to grow.

June 24, 2024
Unprompted review
Rated 5 out of 5 stars

Romneya Coulteri order

Ordered Romneya Coulteri from Ballyrobert due to good pricing and it was despatched and arrived very quickly. Plant was very healthy and well packaged so undamaged on arrival. Received updates on despatch etc and appreciated the Bob Marley lyrics and sweeties 😉
Would thoroughly recommend and I shall certainly be ordering again. Nice one!

June 22, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent

I was a bit apprehensive about buying plants on line but can't praise Ballyrobert gardens enough. The plants arrived quickly, well packed and in excellent condition and are thriving well in my garden. The service is excellent and the personal touches put a smile on my face 😊 The website is amazing, so much choice and useful information, all given with a touch of humour. Well done and thank you to you all I will be back

June 12, 2024
Unprompted review
Rated 5 out of 5 stars

Great Experience

My first time using this company and am delighted to say I am very pleased with the outcome. Plants arrived well packaged and in great condition. Fast delivery at a good price. Would highly recommend Ballyrobert Gardens.

June 11, 2024
Unprompted review
Rated 5 out of 5 stars

A great company and service

Wonderful service and wonderful plants. Everything arrived really quickly and was well packed. A very personal touch to their communications that makes you feel valued. Really good prices and postage costs. Highly recommended.

June 6, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent speedy service as always

Excellent speedy service as always. I really like the descriptions and helpful advice with planting out . I'm still very much at the beginning of a plant learning journey so feel am well supported with Ballyrobert Gardens. Would not choose plants from anyone else as there is real sense of care and consideration from them. The plants arrive in fantastic condition. They have replaced a few that did not survive the year with no quibbles.

May 22, 2024
Unprompted review
Rated 5 out of 5 stars

Feels like a visit to a proper plant nursery...

I've used Ballyroberts Gardens a number of times over the past few years - typically because I'm looking for a specific variety of a specific plant. Here's what I've learnt:

Initially I was concerned about the fact that the nursery is based in Northern Ireland and that this could result in travel times/delays that might affect the condition of the plants when they arrived. In reality, all of the plants I've had from them have arrived in better condition than plants that have come from suppliers on the mainland.

They always seem have a great selection of choice varieties as opposed to the stuff that nurserymen find easy and profitable to grow.

The plants are reasonably priced compared to other suppliers - even with the flat rate £3.99 delivery (which for us is typically less that the cost of fuel to travel to a nursery).

They have elevated biodegradable plant packaging to an art form. The plant arrives in good condition, it gets a soak and goes in the ground. All the packaging then goes straight in the compost.

They do a good line in Plain English in all their communications - their "Planting Instructions" being a case in point. There's care and thought gone into this.

Not that I've ever needed to use it, but it's reassuring to know that they offer a 1 year plant guarantee.

Buying plants form Ballyroberts always feels a visit to an old-school plant nursery - good plants raised and sold by knowledgeable and helpful staff. My kind of nursery.

May 16, 2024
Unprompted review
Rated 5 out of 5 stars

Very good. Will use again.

Bought 42 small plants online and they arrived within days which is impressive at this time of year. Well packed and all in good condition. 3 plants were missing but customer service was very good and sent them out as soon as I contacted them. I will definitely use them again. Lots of interesting plants on their website. Thank you.

May 21, 2024
Unprompted review
Rated 5 out of 5 stars

Great plants

Good communication. Plants arrived very quickly, in great condition and thoughtfully packed. Very reasonable prices too. Thankyou so much

May 7, 2024
Unprompted review

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