Bamber Sewing Machines Reviews 27

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Went with a budget and idea of new sewing machine I had saved for. The lady who helped me was AMAZING! All the staff were kind and helpful. The lady showed me a few different ones and opened my eyes t... See more

Rated 5 out of 5 stars

Studied the website and then made a two train journey to the shop. Was greeted quickly by a fabulous lady who listened and then suggested a few machines based on my needs. She then demonstrated the o... See more

Company replied

Rated 5 out of 5 stars

I rang in the morning to ask if they fixed automatic threader - I was told yes but I might have to leave my machine. Was happy to do that. When I arrived, staff were amazing, my machine was fixed with... See more

Company replied

Rated 5 out of 5 stars

Bought my overlocker from Bambers some years ago and it's been long overdue a service for some time. My machine had seized up despite oiling so booked it for a repair. Excellent communication and a qu... See more

Company replied

Company details

  1. Sewing Machine Store

Written by the company

We are a Family Business established in 1946 by Roy Bamber. His two sons, Alan and Steve, now run the show along with our superb staff. As Main Agents for Bernina Sewing Machines, Janome Sewing Machines and Brother Sewing Machines, there is a great choice on offer. We have over 50 of these machines on show, waiting for you to test and try them. In addition, there is our large and well-equipped workshop. Here we carry out hundreds of sewing machine repairs every year. Upstairs you’ll find our haberdashery floor, with fabrics for quilting and dressmaking, along with every type of sewing machine accessory.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

27 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wonderful shop and amazing sewing machine!

Went with a budget and idea of new sewing machine I had saved for. The lady who helped me was AMAZING! All the staff were kind and helpful. The lady showed me a few different ones and opened my eyes to some other option which was actually under my budget but more suited to my needs. The lady then demonstrated the one I wanted to try and let me have a ‘play’ with it too. She was really knowledgeable too. I went with a different machine than the one I’d planned on getting but I got the best and better one. Went for the Brother F420. I LOVE it! I ordered it on the Friday and it came on the Wednesday (could have been earlier if I wanted to). Bambers were also great and accommodating and provided additional parts that Brother had out of stock. So all in all a wonderful experience and I’ve been recommending Bambers to EVERYONE! It made the buying of my new machine extra special being able to get it in an actual shop with real people!

January 30, 2026
Unprompted review
Rated 5 out of 5 stars

IMG broken machine SORTED

I had a what I thought a serious breakdown with my sewing machine. Brought to Bambers and it was sorted. I am happy and impressed. My machine is like new.

July 22, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

The service is amazing. I needed a walking foot for my 60 year old Swiss sewing machine and Bamber Sew had exactly what I needed. Whatever I need for sewing in the future I will definitely order from them.

June 17, 2025
Unprompted review
Rated 5 out of 5 stars

Personal service from a family run business

I took my sewing machine to Bambers in Eccles for a service because it was playing up. The owner looked at it and asked how I was threading the machine. It turned out there was nothing wrong with the machine. It was just me threading it incorrectly. He did a number of test runs and it worked perfectly. He did not charge me! What a lovely personal service we had today, thank you very much. I would highly recommend Bambers not only are they passionate about sewing machines and very decent people, they have an amazing haberdashery upstairs. Hard to find these days!

March 17, 2025
Unprompted review
Bamber Sewing Machines logo

Reply from Bamber Sewing Machines

Thank you, Janet.

Rated 5 out of 5 stars

Old sewing machine service

I took my very old, cheap sewing machine to have a service. The staff were so pleasant and helpful and the service they provided was exceptional. I highly recommend these lovely people and the service they provide

March 10, 2025
Unprompted review
Bamber Sewing Machines logo

Reply from Bamber Sewing Machines

Thank you, Susan.

Rated 5 out of 5 stars

Excellent service

I had a 30+ year old machine which was cheap when I bought it. I started sewing classes and decided I needed something better. I was recommended to come to Bambers by my sewing class teacher. I was not disappointed. I explained what I wanted and my rough budget. I was shown a range of machines in the right ballpark with a good explanation about the differences. Good demonstration of what the machine could do including thick denim, fine chiffon and buttonhole.

I then asked what the extra £50 for the next machine up would give me and decided that was something that I would like. We did this twice until I decided that I didn't need another 15 different stitches. At no point did I feel that I was being pressured to buy a more expensive machine.

Before we paid Steve looked up to see what offers there were and was delighted that there was a quilting kit as a bonus.

I ordered it on Saturday and it was delivered at lunchtime Tuesday.

Excellent service, would definitely recommend.

March 1, 2025
Bamber Sewing Machines logo

Reply from Bamber Sewing Machines

Thank you for your kind words.

Rated 5 out of 5 stars

I rang in the morning to ask if they…

I rang in the morning to ask if they fixed automatic threader - I was told yes but I might have to leave my machine. Was happy to do that. When I arrived, staff were amazing, my machine was fixed within half an hour, great staff, great price, can highly recommend - thank you - Teresa (StHelens), will always use your shop in future

July 23, 2024
Unprompted review
Bamber Sewing Machines logo

Reply from Bamber Sewing Machines

Thank you, Teresa.

Rated 5 out of 5 stars

I cannot praise this company enough!

I had given up hope of ever being able to use my vintage Elna lotus machine until I took it to Bambers.
Customer Service, excellent!
Technical knowledge and relaying this to customer, excellent!
I cannot praise this company enough, all round a superb service, thank you!

April 20, 2024
Unprompted review
Bamber Sewing Machines logo

Reply from Bamber Sewing Machines

Thank you, Jayne.

Rated 5 out of 5 stars

Bambers excellent products & support

I have purchased machines from Bambers when they were based in Manchester and continue to do so. The staff are so friendly and helpful. The service support is par excellence going over and above. I will continue my sewing journey with Bambers into the future as I know I will have a great outcome with the best equipment, service and support.

April 25, 2024
Unprompted review
Bamber Sewing Machines logo

Reply from Bamber Sewing Machines

Thank you.

Rated 5 out of 5 stars

After visiting the showroom twice I was…

After visiting the showroom twice I was really confident that Bambers was were I wanted to get my 6 needle machine from, really easy to order and I was given and in house demo. A week later my machine was deliver fully assembled and ready to go, I was shown all functions of the machine thoroughly and the guys made sure I was confident and happy in the use, I’m returning for more training soon and cannot recommend enough, I’m extremely happy with every aspect of my purchase. Thanks again.

March 11, 2024
Unprompted review
Bamber Sewing Machines logo

Reply from Bamber Sewing Machines

Thank you for the kind words, Helen.

Rated 5 out of 5 stars

Very knowledgeable

Fabulous service from Bambers.
My mum and I have between us four machines fixed from these guys. Very knowledgeable.
I had an old embroidery machine that hasn’t been working for sometime. Now fixed. Small repair on my regular sewing machine (presser foot lever). Even added a small screw the local guy who supposedly service it missed - and he was told about it. Both jobs had detailed work sheet explaining what had been done. Very very happy.
We travelled just over an hour and a half each way and it was worth it to have them repair the machines. They are very knowledgeable. Will not be using anyone else now!

March 26, 2024
Unprompted review
Bamber Sewing Machines logo

Reply from Bamber Sewing Machines

Thank you, Dawn. Glad to be of service.

Rated 5 out of 5 stars

Brother Innovis NV1800Q

Studied the website and then made a two train journey to the shop. Was greeted quickly by a fabulous lady who listened and then suggested a few machines based on my needs. She then demonstrated the one I liked the most. This included letting me using the machine. I purchased the machine and then a few additional bits. Both ladies staffing the shop were professional
and so friendly and helpful. I'm absolutely thrilled to bits with my new machine! No negatives at all with my experience. Thank you so much! Such personal service was much appreciated!

March 18, 2024
Unprompted review
Bamber Sewing Machines logo

Reply from Bamber Sewing Machines

Thank you very much. Glad you were well served.

Rated 5 out of 5 stars

I wouldn’t go anywhere else!

I bought my Bernina Sewing Machine from Bamber Sewing Machines when they were on Oldham Street in Manchester. 20+ years on I take the same machine to them to be serviced. Fantastic service and wonderful people. Thank you.

March 19, 2024
Unprompted review
Bamber Sewing Machines logo

Reply from Bamber Sewing Machines

Thank you for the kind words, Fez. Much appreciated.

Rated 5 out of 5 stars

Bambers Alan and Steve are the best.

Fantastic service provided i cant thank Alan and Steve enough, totally professional and knowledgeable excellent. Explained everything throughly Thank you both so much. Mandy

March 13, 2024
Unprompted review
Bamber Sewing Machines logo

Reply from Bamber Sewing Machines

Thank you for the coffee and Mini-Rolls, Mandy 🙂

Rated 5 out of 5 stars

I left my old sewing machine in with…

I left my old sewing machine in with Bamber for a repair (I'd dropped the machine!) and a long overdue service. I collected it a few days later and was amazed at how well the machine had been repaired and how thorough the service was. The Bamber people I dealt with are clearly experts in their field and offer genuine and constructive advice. Great service! Ms. Crowther

February 19, 2024
Unprompted review
Bamber Sewing Machines logo

Reply from Bamber Sewing Machines

Thank you very much for the nice words, Mrs Crowther. Dad taught us well.

Rated 5 out of 5 stars

Great service in all ways!

My experience of this servicing team was fantastic! They were extremely courteous and helpful. Had I not missed a phone message I could have had my machine back even sooner! Having the machine carried to my car was the icing on the cake. Thank you.

February 16, 2024
Unprompted review
Bamber Sewing Machines logo

Reply from Bamber Sewing Machines

Thank you, Mrs Bennett.

Rated 5 out of 5 stars

Overlocker service

Bought my overlocker from Bambers some years ago and it's been long overdue a service for some time. My machine had seized up despite oiling so booked it for a repair. Excellent communication and a quick turnaround. Very pleased with the service provided and will definitely be back. Thank you Bambers

February 1, 2024
Unprompted review
Bamber Sewing Machines logo

Reply from Bamber Sewing Machines

Thank you, Elizabeth. Happy overlocking.

Rated 5 out of 5 stars

Excellent response time and…

Excellent response time and knowledgeable regarding product. Bought my machine here some years back and the set up is totally awesome. Thank you for your help with my foot pedal .

January 29, 2024
Unprompted review
Bamber Sewing Machines logo

Reply from Bamber Sewing Machines

Thank you for the kind words.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look