BAMBINISTA Reviews 200

Lovely online shop! I finally found a stroller in a color I couldn’t find anywhere in Germany. Whenever I had questions, the support team was always helpful, quick, and friendly. Highly recommended!

Found Bambinista years ago in London and it's now my go-to for online present shopping! Everything I have bought is of the highest quality and with such a big range it suits the ages of all the little ones in my life! Last order of the pull along Elphee was (#67540) was an absolute hit.

It was wonderful! Shipping was fast too.
# 79860

Order number 79820
Good quality good price

Buyer beware. Only buy what you are certain you want to keep. This is a small company and I wish I had read the many negative reviews before buying.

I bought two multipacks of Bonds kids underwear- they are expensive.

Immediately they arrived my teenager said they would not fit ( they are the same size as those bought last year).

The company would not accept immediate -same day- returns of the unopened multi packs.

The company wrote a really insincere and perfunctory email saying a return was not possible.

Obviously I understand there is a hygiene issue around sale of underwear but an immediate same day return of a sealed unopened package should be possible.

Also it was so patently insincere. It is clear the company are not interested in Customer Service or repeat business but only securing the sale.

There is not much I can do, I will accept a £30 loss, but I am posting this so that other buyers are warned.

Update
I feel bound to report that the company have been in touch with a polite email and apology for the appearance of insincerity, they have also revised their decision to permit a return and refund under the circumstances. It is brave to course-correct following an error and I appreciate these gestures.

PPS I updated my original review and star rating in the Update section above some time ago, as I wanted to be fair and acknowledge that the company had reached out to accept the return and make a refund and apologised for the original email tone. I also acknowledged that it is hard to reverse a decision and I appreciated it - which I did.

In response to the delayed reply from the company today I want to make clear that contrary to what they say I did return the underwear and I was not told I could keep it, either verbally or in writing.

I wish any small business especially one run by women every success. We reap what we sow.

They advertised the car seat with a discounted price. I placed an order with added shipping fees of $21. After order was confirmed, they sent me an invoice for additional $99 for large item shipping. They already knew car seats are large items. So, why not have the "shipping calculated" according to the location at the check out? It's shady business with false advertisement to attract customers by showing lower advertised price and turned around to send another invoice with additional charge.

By selling the items, they should already know the total weight of each individual item including the packaging. It should not be hard to get the exact shipping amount calculated by a system on the check out page. But invoicing a customer after paying for the total price shown is a shady business.

Great shop with high quality baby and toddler products and attentive staff :)

What an amazing store! So many great items. Jo was extremely helpful and kind. Thank you!

Gorgeous shop with all the bits you’d want for gifts or to get stocked up pre baby! Hope they open another location soon.

This is the most adorable baby store. They have the sweetest things and it’s the best for gifts. They also have a ton of products for babies that are really innovative and new. I keep telling friends with kids to check it out!

Lovely wooden toys, and fun bath and beach toys.
Lovely staff, beautiful gift wrapping

Amazing service, such a huge range of everything and anything you’d need for a baby!

So cute! So many cute things. I got an adorable pink elephant pacifier pouch for my friend and I know she’ll love it.

Very helpful and lovely items

Great service. Excellent selection& quality of goods.

Lovely shop full of beautiful gifts for little ones

A really lovely shop, which lots of wonderful baby and toddler clothes, toys and more!

Great service 👏