Beautifully packed gorgeous products. Only complaint is length of time for delivery from DPD who sent three notifications of delivery day/times but failed to turn up. After that it only showed that... See more
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Review summary
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Vouchers nicely presented with a personal greeting card. But then bizarrely we had two free samples in a massive cardboard box with yet another personal greeting card. Why? The samples would have fitt... See more
I am a big fan of Bamford; I really like the style and quality of the fashion. As I live in Switzerland (and don't visit our friends in the Cotswolds regularly), I placed my first order for the... See more
Wonderful products that smell divine but first delivery was incorrect - I paid £100 for a bottle of cologne and got a tube of face scrub! Resolved quickly though when I called customer services who w... See more
Company details
About Bamford
Written by the company
NEW IN
BATH & BODY
HOME FRAGRANCE
CLOTHING
CONTACT US
About Bamford
Bamford was founded on the belief that we need to be more mindful of our connection to the earth; to live consciously, in harmony with nature, and to respect the land that provides for us.
We craft considered clothing and homeware; natural skincare, bath and body collections; and provide nurturing experiences that inspire our community to be more connected: to their bodies and minds, to others, and to the environment.
Everything that we do, make and craft is informed by a desire to be mindful of our footprint and create in an ethical and sustainable way.
Contact info
Bamford Ltd, 19 Mossop Street, SW3 2LY, London, United Kingdom
- 01608692861
- guest.services@bamford.co.uk
- www.bamford.com
4.4
Excellent
773 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 74% of negative reviews
Typically replies within 24 hours
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Reply from Bamford
Hello Heather,
Thank you for your feedback.
Please contact a member of the guest services team, please reach out to them at 01608 692871 or via email at guest.services@daylesford.com, and we would be happy to help.
We sincerely hope this can be resolved and that you will continue to shop with us.
Second time ordered something from…
Second time ordered something from Bamford. 7 days later told it was not in stock. This is becoming a very familiar story….
December 25, 2025
Reply from Bamford
Hello Rev,
Thank you for your review. We are sorry to hear that you were disappointed with the product and customer service.
If you wish to discuss this further with a member of the guest services team, please do contact them on 01608 692871 or via email on guest.services@daylesford.com and we would be delighted to assist.
We do hope that this can be rectified and you continue to shop with us.
Kind regards,
Guest Services
My last two orders were cancelled after…
My last two orders were cancelled after several days due to unavailability. I would have thought the system would have known they were out of stock. In the case of my last order DPD seems to have returned it to you. Rather disappointed as I’ve always received excellent service from you before.
Victoria Clark
December 25, 2025
Reply from Bamford
Hello,
Thank you for your review.
We are sorry to hear that you were disappointed with recent availability and customer service.
If you wish to discuss this further with a member of the guest services team, please do contact them on 01608 692871 or via email on guest.services@daylesford.com (mailto:guest.services@daylesford.com) and we would be delighted to assist.
We do hope that this can be rectified and you continue to shop with us.
Absolutely love the Fig diffusers.
Absolutely love the Fig diffusers.
Relaxing and natural reed diffuser makes a luxurious addition to any business or home.
December 17, 2025
Lovely products displayed on an easy to…
Lovely products displayed on an easy to use website with a secure feel on check-out. Items ordered arrived promptly and very well wrapped, highly recommend.
December 16, 2025
A wonderful company
A wonderful company, goods were well presented with excellent packaging. I bought this as a gift and the receiver was delighted!
I will certainly use your company again!
Thank you
December 16, 2025
Ordered Saturday before Christmas
Ordered Saturday before Christmas, arrived Tuesday. Very impressive service
December 18, 2025
Wonderful Company
The product is stunning. The box the product came in is gorgeous, I’ll keep it for ever. Packaged with great care. B Corp company too
December 5, 2025
bamford
bamford serum line is so good to use daily. It lightens my face skin so naturally.
December 16, 2025
Beautifully wrapped
Beautifully wrapped. Rowan Atkinson could not have done better himself.
December 16, 2025
Excellent service
Excellent service. Great products . I was very impressed with the service as my parcel had an item missing which was a Christmas gift. I emailed them to tell them and asked for a refund for the item if it couldn’t be delivered for Christmas. I got a really quick reply and a refund which followed immediately. Brilliant service from a company selling really excellent products.
December 15, 2025
No goods received
Ordered on 15 December and still not received the goods. Very disappointing as it was a Christmas present.
December 15, 2025
Great customer service
I accidentally put the wrong delivery address on my order. I emailed their customer service team who were extremely quick and helpful getting this sorted for me. Arrived fast. Very happy
December 16, 2025
Everything arrived quickly
Everything arrived quickly and was package well. All my skin care products feel great on my skin. Will be ordering more soon.
December 7, 2025
Great recommendation
December 14, 2025
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