Bamford Reviews 756

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 496 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, beautiful presentation, and delightful scents. Many appreciate the effectiveness of the items, noting improvements in skin and overall well-being. The delivery service is frequently highlighted for its speed and efficiency, with items arriving well-packaged and secure. However, some customers experienced issues with their orders, including incorrect or damaged items upon arrival. There were also occasional concerns regarding excessive packaging for smaller items, which some felt contradicted the company's stated values. A few people also encountered delays or lack of updates regarding their deliveries, and some noted problems with subscription services or product availability in certain regions.

What people talk about most

Product

Users describe positive interactions with product. Customers consistently praise the high quality and... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the superior quality of... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speedy... See more

Order

Consumers have mixed experiences with the ordering process. Many reviewers praise the speedy ordering and... See more

Service

Clients share positive opinions on service, frequently highlighting its excellence, efficiency, and personal... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Beautifully packed gorgeous products. Only complaint is length of time for delivery from DPD who sent three notifications of delivery day/times but failed to turn up. After that it only showed that... See more

Rated 4 out of 5 stars

Vouchers nicely presented with a personal greeting card. But then bizarrely we had two free samples in a massive cardboard box with yet another personal greeting card. Why? The samples would have fitt... See more

Rated 4 out of 5 stars

I am a big fan of Bamford; I really like the style and quality of the fashion. As I live in Switzerland (and don't visit our friends in the Cotswolds regularly), I placed my first order for the... See more

Rated 5 out of 5 stars

The website is great, everything is really easy to view and purchase. Speedy ordering and delivery as well, everything is well packaged in easily recycled materials. I loved the idea of a subscription... See more


Company details

  1. Health and Beauty Shop
  2. Candle Store
  3. Clothing Store
  4. Home Goods Store
  5. Spa and Health Club

About Bamford

Written by the company

NEW IN BATH & BODY HOME FRAGRANCE CLOTHING CONTACT US

About Bamford

Bamford was founded on the belief that we need to be more mindful of our connection to the earth; to live consciously, in harmony with nature, and to respect the land that provides for us.

We craft considered clothing and homeware; natural skincare, bath and body collections; and provide nurturing experiences that inspire our community to be more connected: to their bodies and minds, to others, and to the environment.

Everything that we do, make and craft is informed by a desire to be mindful of our footprint and create in an ethical and sustainable way.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

756 reviews

5-star
4-star
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1-star

Replied to 74% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

LOVE

LOVE the fabrics, designs, colors, the gorgeous seams in the jacket I just received. Everything is top notch.

December 27, 2025
Rated 4 out of 5 stars

Packed well.

It was packed very well but even so the shampoo I bought had its spout broken off which was a shame. I didn’t return it as I just gave it to my daughter.

December 27, 2025
Rated 4 out of 5 stars

Products are really good

Products are really good. I regularly get the bathsalts.
I put 4 stars rather than 5 because there is a problem with the subscription so I keep needing to order manually. I also thing the packaging was too big for the contents. It is good that it is really well wrapped up but it could also have been in a smaller box and as well wrapped in my opinion.

January 2, 2026
Rated 1 out of 5 stars

Majority of order missing

Majority of order missing. No explanation or follow up

December 24, 2025
Bamford logo

Reply from Bamford

Hello Jo, 

Thank you for your feedback.
We regret to learn this.
Please contact a member of the guest services team, please reach out to them at 01608 692871 or via email at guest.services@daylesford.com, and we would be happy to help.
We sincerely hope this can be resolved and that you will continue to shop with us.

Rated 5 out of 5 stars

Beautiful!

I purchased the Bamford fig leaf diffuser. Beautiful scent, and one you can smell as you walk into the room, unlike others you have to sniff the bottle. The bottle is a good size and I love the willow sticks, a nice change from the usual straight ones. I would highly recommend and I will be repurchasing.

December 21, 2025
Rated 1 out of 5 stars

Do not know

Do not know, have not received

December 26, 2025
Bamford logo

Reply from Bamford

Hello Allison, 

Thank you for your feedback.
We regret to learn this.
Please contact a member of the guest services team, please reach out to them at 01608 692871 or via email at guest.services@daylesford.com, and we would be happy to help.
We sincerely hope this can be resolved and that you will continue to shop with us.

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