Bank Associates Merchant Services Reviews 235

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Great discount rates (they really do give a better rate for government credit cards). Outstanding customer service and follow-up! BAMS is my 4th credit card processor over 15 years and is by far the... See more

Rated 5 out of 5 stars

I am a current account holder with BAMS. I had a situation with a charge back from a "dishonest" customer. ( I am sure BAMS has come across a few of those). Nonetheless, Lori Katz, Op Support Spec, as... See more

Rated 5 out of 5 stars

Really happy with B. A. M. Merchant Service. Real people work to improve solutions in country and actually explain what other companies can't or wont. They have proven our trust in them with our bus... See more

Rated 5 out of 5 stars

As with any transition, hiccups happened, but Olga has been extremely helpful and responsive. She helped coordinate with our Payment Gateway Provider to make sure everything go properly and resolve an... See more

Company details

Written by the company

Upgrade your payment processing to next-day funding, above & beyond customer service and low rates. Contact Ben Abel today to find out how much you can save working with BAMS.


Contact info

4.9

Excellent

TrustScore 5 out of 5

235 reviews

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Rated 5 out of 5 stars

Good experience

Working with BAMS is great and they have competitive rates. Our rep Olga makes navigating things really easy and she is responsive to any inquiries in a timely manner.

March 5, 2021
Unprompted review
Rated 5 out of 5 stars

We have been with BAMS for over year!

We have been with BAMS for over year, and they have been great. We rarely have issues with machines, and when they do come up they are always quick to solve the problem. Olga and Dan have been great to work with.

February 25, 2021
Unprompted review
Rated 5 out of 5 stars

Very Professional

Olga is always there for us when we need help. Always understands our issue and handles it with kindness. Very Professional !

February 25, 2021
Unprompted review
Rated 5 out of 5 stars

Great experience

BAMS as a whole, and Ms Olga Dimens in particular, have taken care of me and my small business since becoming a client. Great service and quick responses to any issues I've had. Highly recommended.

February 24, 2021
Unprompted review
Rated 5 out of 5 stars

Olga has been a wonderful…

Olga has been a wonderful representative for us with BAMs...She keeps an eye out to make sure we are getting the best possible rates and is always there when we have a questions!

February 22, 2021
Unprompted review
Rated 5 out of 5 stars

Happy Customer! Thanks Olga!

I've been working with Olga for my resort operations for 2 years and it has been a pleasure. She is very prompt and very professional. Glad to have a rep like her handling my accounts. Thank you!

February 18, 2021
Unprompted review
Rated 5 out of 5 stars

I have been working with BAMS for a…

I have been working with BAMS for a couple of years now, especially Olga Dimens, who has been especially helpful in all of our credit card needs. She is always prompt and totally takes care of our accounts and any issues that come up. Great company and staff!!!

February 17, 2021
Unprompted review
Rated 5 out of 5 stars

BAMS is Amazing!

BAMS is Amazing! We have worked with them for many years now and could not be happier. When looking to switch merchant processors we shopped around for the best rate & customer service. We found both in BAMS. Olga is the queen of customer service. Anytime we have needed something she is on it. We love working with Olga and the BAMS team.

February 17, 2021
Unprompted review
Rated 5 out of 5 stars

Ms. Dimens & BAMS *Exceptional*

I've had many merchant services through out my years as a business owner and the customer service was never up to par. But once I began doing business with Olga Dimens and BAMS it completely changed my perspective on dealing with merchant services companies. The process has always been smooth and seamless and the customer service always exceeds my expectations. I would never work with another merchant services company unless of course Ms. Dimens started her own lol!

February 11, 2021
Unprompted review
Bank Associates Merchant Services logo

Reply from Bank Associates Merchant Services

Jamal,
Thank you for the feedback! Here at BAMS we appreciate your continued trust in us.
As always if there is any area for improvement please do feel free to contact me directly. Have a great day!
-Ben Abel, Director of Sales

Rated 5 out of 5 stars

Great Service

Great Service, very communicative. I’ve had no issues. Olga continues to call and check on things. Perfect!!!!!!

February 10, 2021
Unprompted review
Bank Associates Merchant Services logo

Reply from Bank Associates Merchant Services

Napoleon,
Thank you for the feedback! Here at BAMS we appreciate your continued trust in us.
As always if there is any area for improvement please do feel free to contact me directly. Have a great day!
-Ben Abel, Director of Sales

Rated 5 out of 5 stars

Olga

Olga, Always checks in with us to make sure our service is running and up to date. She always gives us updates and a pleasant experience. I highly recommend BAMS.

February 4, 2021
Unprompted review
Bank Associates Merchant Services logo

Reply from Bank Associates Merchant Services

Jerry,
Thank you for the feedback! Here at BAMS we appreciate your continued trust in us.
As always if there is any area for improvement please do feel free to contact me directly. Have a great day!
-Ben Abel, Director of Sales

Rated 5 out of 5 stars

Olga is so great to deal with

Olga is so great to deal with. She is responsive, get things done right away and overall pleasant to interact with. I am glad I made the switch to BAMS and she assisted greatly in this process.

February 3, 2021
Unprompted review
Bank Associates Merchant Services logo

Reply from Bank Associates Merchant Services

Doc,
Thank you for the feedback! Here at BAMS we appreciate your continued trust in us.
As always if there is any area for improvement please do feel free to contact me directly. Have a great day!
-Ben Abel, Director of Sales

Rated 5 out of 5 stars

Olga is so quick and efficient with her…

Olga is so quick and efficient with her help! She is so great whenever I have any questions or concerns. Thank you for your excellent service !

February 3, 2021
Unprompted review
Bank Associates Merchant Services logo

Reply from Bank Associates Merchant Services

Sandra,
Thank you for the feedback! Here at BAMS we appreciate your continued trust in us.
As always if there is any area for improvement please do feel free to contact me directly. Have a great day!
-Ben Abel, Director of Sales

Rated 5 out of 5 stars

Process made simple

Olga is extremely knowledgeable and makes the process very easy. She understands our business, our business needs and offers solutions accordingly.

January 20, 2021
Unprompted review
Bank Associates Merchant Services logo

Reply from Bank Associates Merchant Services

Steve,
Thank you for the feedback! Here at BAMS we appreciate your continued trust in us.
As always if there is any area for improvement please do feel free to contact me directly. Have a great day!
-Ben Abel, Director of Sales

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