Bank Associates Merchant Services Reviews 235

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Great discount rates (they really do give a better rate for government credit cards). Outstanding customer service and follow-up! BAMS is my 4th credit card processor over 15 years and is by far the... See more

Rated 5 out of 5 stars

I am a current account holder with BAMS. I had a situation with a charge back from a "dishonest" customer. ( I am sure BAMS has come across a few of those). Nonetheless, Lori Katz, Op Support Spec, as... See more

Rated 5 out of 5 stars

Really happy with B. A. M. Merchant Service. Real people work to improve solutions in country and actually explain what other companies can't or wont. They have proven our trust in them with our bus... See more

Rated 5 out of 5 stars

As with any transition, hiccups happened, but Olga has been extremely helpful and responsive. She helped coordinate with our Payment Gateway Provider to make sure everything go properly and resolve an... See more

Company details

Written by the company

Upgrade your payment processing to next-day funding, above & beyond customer service and low rates. Contact Ben Abel today to find out how much you can save working with BAMS.


Contact info

4.9

Excellent

TrustScore 5 out of 5

235 reviews

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Rated 5 out of 5 stars

Olga is the absolute best

Olga is the absolute best! She is always on top of things, and so quick to respond and help. I've really enjoyed working with her the past few years!

February 13, 2023
Unprompted review
Rated 5 out of 5 stars

Olga is a true asset!

After dealing with other major companies for years, switching over to BAMS was so easy and straight forward because of the personalized attention that Olga pays to you and your business. Multiple locations and e-commerce were simple for her to get transitioned - absolutely would recommend, and have many times in the past!

February 8, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Working with Olga at was an amazing experience! She went the extra mile and truly took time to understand our company needs, offering us the most fitting services for our type of business. They are not just trying to make a sale, they are truly a business partner. Will definitely recommend!

January 2, 2023
Unprompted review
Rated 5 out of 5 stars

As a new business owner it’s awesome to…

As a new business owner it’s awesome to have a positive and patient experience. Olga has been great and piecing the steps together for me in the simplest way. Looking forward to my business’ success and working with Olga at BAM services

January 11, 2023
Unprompted review
Rated 5 out of 5 stars

Outstanding customer service

Ashley has provided outstanding customer service. She goes above and beyond to ensure a thorough understanding of the process and provide assistance however she is able.

December 4, 2022
Unprompted review
Rated 5 out of 5 stars

Olga is easy and great to work with

Olga is easy and great to work with , more important than anything in the processing world is – fast response… to any issue. She is attentive to all needs and questions – as well as offers the most competitive rates in the industry so far. Ive been with paypal for over 10 years was very hesitant to switch , but made the transition with olga@bams.

November 22, 2022
Unprompted review
Rated 5 out of 5 stars

The transfer process from our previous…

The transfer process from our previous company to BAMS was so easy. Olga, with customer service, was fantastic and made everything so easy. Not only has the customer service been fantastic, but they are saving us tons of money as well. If you are hesitant about making the switch, don't be. You will not regret it!

October 17, 2022
Unprompted review
Rated 5 out of 5 stars

Olga is the BEST

Olga is the BEST. She is always available to answer any questions I have. She really cares about my experience and wants to help my business have a great result.
I recommend BAMS to everyone!

July 8, 2022
Unprompted review
Rated 5 out of 5 stars

I've had nothing but GREAT service from…

I've had nothing but GREAT service from BAMS. We just switched 1 of 3 accounts and it was so easy and fast it was like it never happen. We are excited to be working with BAMS and excited on saving $ also :) Thank you Olga for all your hard work!

July 8, 2022
Unprompted review
Rated 5 out of 5 stars

Really happy with B.A.M. service.

Really happy with B. A. M. Merchant Service.
Real people work to improve solutions in country and actually explain what other companies can't or wont. They have proven our trust in them with our business customers and our C.P.A. No micro exclusions resulting in higher costs, encountered before switching to B. A. M. West coast woman business owner

July 1, 2022
Unprompted review
Rated 5 out of 5 stars

BAMS is simply the best…

BAMS has consistently gone beyond what I have expected in the service and support area. Additionally, their portal has been excellent and easy to use. I highly recommend them to anyone needing their services.

June 30, 2022
Unprompted review
Rated 5 out of 5 stars

I deal with Olga and she is extremely…

I deal with Olga and she is extremely responsive, knowable and helpful. She answers texts almost immediately. I only switched about a month ago but the level was of customer service I have received vs my old processor is insane. Highly recommend

June 16, 2022
Unprompted review

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