Should be zero stars. To repeat what others have said... No communication, don't answer phone calls or emails (there are 2 email addresses, one on website and another on paypal), no delivery after... See more
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Do yourselves a favour and don’t use this company. We did receive a item, however a part was missing and I still believe they dispatched a slightly different variant of the item ordered. Despite hav... See more
I ordered a sofa on 22nd January 2023. The sofa has not been delivered and the firm refuse to communicate with me. They do not answer their phone, they will not respond to emails. I have demanded a re... See more
Ordered Soho 7 furniture set 3weeks and 5 days ago and it arrived today. I received an email last week saying it was being delivered today between 10am and noon. The furniture arrived promptly at 10a... See more
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1.9
Poor
23 reviews
No history of asking for reviews
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Very poor customer service!
I ordered 2 pieces of furniture about 3 months ago. One piece of furniture was brilliant, the other however, was damaged.
I contacted the company to see how we could resolve this. They came back and said they will replaced the damaged parts. I have now been chasing them up for the past 3 months due the replacement parts, I have received half of the replacement parts but still waiting on the rest, the cabinet unit is still in pieces waiting to be put back together.
I have been given the runaround by Kam, there is a lack of any communication from the company unless you chase them several times and even then they are not helpful at all.
I do not recommend this company at all, I strongly suggest they need to fix their customer service.
December 23, 2021
Unprompted review
Please do not use this company
Please do not use this company. I received the Eva TV stand. Which to be honest is a good unit. However, it did not come as described as shown in their website. Also the LED lights that came with the unit were lost in transit. I have tried to email them and call them several times to get replacement LED lights but they do not answer.
You will get your furniture but if you have a problem you will not not get any customer assistance. I have been ignored.
October 19, 2021
Unprompted review
A super slack and inefficient company
A super slack and inefficient company. Zero customer service. Be smart, find an alternative supplier who is grateful for the order.
June 11, 2021
Unprompted review
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