Stay away from bank INTER/ Não abram conta com o banco INTER
I will write this in English and in Portuguese, because I think people need to be warned from this institution . About 2 weeks ago I changed my cell phone . My old broke , so I had to buy a new one. The app of the bank did not recognize the new dispositive , so I lost access to my account. I tried everything , endless chats, even filed a complain at the National Bank of Brazil against these scammers! It escalated to a point that my only way to have access to my money was to close my account at Inter and demand that the money gets transferred to my savings account at Caixa Econômica . 3 attempts to close my account and get free of this bank from hell . Every single time they claim that the information I provided them for the transfer was incorrect . Even the manager of Caixa got involved to reassure them that the information provided by me was correct . They are incompetent! There is 0 support and way to talk to someone personally. If anything happens to your phone and you are abroad, you better start praying ! Because without a cell with a Brazilian number , you are lost!
PLEASE BEWARE OF BANK INTER! They don’t give a dime about if you need to access your money! They don’t care ! iSAFE security system of their page is a joke! They ask for your selfie for biometrics purposes, but the only security they are based on is your Brazilian cell phone number ! Should your phone brake or get stolen , stop working while you are abroad, you better have another source of monetary funds or you will sleep on the streets!
Muito cuidado com esse banco! Passei duas semanas numa verdadeira saga tentando contatar esse banco ! Meu celular quebrou , me encontro no exterior e o app deles não reconhece dispositivos que não tenham número nacional . Fiquei sem acessar minha conta até que finalmente decidi encerrar a conta e transferir o saldo para minha poupança . Três tentativas e esses incapazes alegando que a transferência não poderia ser feita porque os dados bancários fornecidos por mim estavam incorretos ! Tive que fazer denúncia na Bacen, acionar o gerente da caixa que confirmou os dados bancários como é corretos , pra essa corja finalmente processar essa transferência e encerrar a minha conta !
Brasileiros no Exterior!!!! Brasileiros que viajam com frequência … isso aqui é um alerta pra todos vcs! Se poupem das dores de cabeça ! Não abram uma conta digital com o INTER! Eles não possuem agência, não possuem telefone de contato em caso de emergência para pessoas no exterior . Eles simplesmente são pessimos!
April 21, 2024
Unprompted review
