Santander España Reviews 

Opened my account with no issues, was told it would take two weeks for my card to arrive. At two weeks I returned to the bank, no bank card. Was told to come back a week later. Came back a week later - no bank card. The woman ordered me a new bank card, so I had to wait another two weeks. After two weeks I returned to the bank, again, no bank card. Again, was told to come back a week later. Came back a week later, no bank card. The woman offered to order me a new bank card (another two week wait) but I opted to take my money and close the account. Poor business processes, and poor service by staff, who were not in the apologetic in the slightest and seemed as though they couldn’t care less (on their phones, talking to each other, etc.)

I have had an account with Bancosantander es for 8 years.Over the years i have had several problems with my account.The staff at my local branch in Estepona have been unwilling or unable to solve any of the problems.After the latest unsolved problem i am at the point of closing my account and moving to another bank.

Lllegue al banco para abrir una cuenta, pero el Directór de al Oficina Joaquín Salamanca Alcázar de la Oficina, Carretas 14, madrid, no quiso abrirlo.
Como tengo domicilio aqui tengo el derecho de abrir una cuenta. No hay ningun duda.
El director inventó razones tontos para que no pudiera abrir la cuenta.
Me estuvo mintiendo en la cara! Ese director es una persona corrupta, que no tiene ética y no cumple con la ley de la union europea.

The bank director and his colleagues would not give me an account even if I live here, and I could prove it and had all the right documents. He invented all kinds of reasons and was lying to my face. According to the laws of the european union, they have to give me an account and they know it. This director and his colleagues are corrupt!

I will report them to the state authorities.

It is not the first time I experience this from an employee of Santander.
Don't do business with them!

Trying to get anything done with Santander in Spain is an absolute nightmare, it takes forever and with no apologies.

It took almost 4 months to get an account open for my 17 year old son. When we finally opened the account, he could not have a debit card as the bank had changed it´s policy on u18´s having debit cards.

Ironically, if the account had been opened in a timely fashion, he would have had a debit card as the policy change only came into effect 3 weeks prior to the account eventually being opened.

On the other hand, they are really quick to block your bank account if it suits them, with little or no notice.

Give consideration to other banks.....