Beautiful bag but I’ve been using mine less than a year and the strap hardware broke. Requested a replacement clasp but was declined. Also the fabric loops that hold the metal link ring is not strong... See more
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See what reviewers are saying
I bought the weekender, thinking it would make a good purse. This gorgeous gigantic bag was way too big for that, but it perfect for hauling my inventory when selling my jewelry! Then I bought the min... See more
Lovely bag, although overpriced. Difficulty seeing items once placed inside. One has to take everything out. A better design would have been to have a double zipper at the top to enable better access... See more
This nano bag is for my daughter's birthday. I know she will love it. I personally own 2 Banda cutesies, a clutch, a backpack, a mini weekender and a weekender. I love the exquisite craftsmanship, a... See more
Company details
Written by the company
Banda Bags distinguishes itself in the fashion industry through its unwavering commitment to ethical values, the celebration of artisanal craftsmanship, and the uniqueness of its product offerings. At the heart of the brand's mission is the empowerment of artisans from various communities around the world. By collaborating closely with these skilled craftsmen and women, Banda Bags ensures that each piece is not just an accessory but a work of art that tells a story of cultural heritage and personal dedication. The artisans behind Banda Bags are provided with fair wages and working conditions that respect their rights and dignity. This ethical approach goes beyond just a business model; it's a commitment to creating a positive impact on the lives of the individuals and communities involved. By valuing the artisans' work, Banda Bags not only contributes to their economic stability but also to the preservation of traditional techniques that have been passed down through generations. The uniqueness of Banda Bags stems from this deep-rooted connection between traditional craftsmanship and contemporary design. Each bag is a testament to the brand's dedication to quality and authenticity, featuring unique patterns, vibrant colors, and intricate detailing that cannot be found in mass-produced items. This focus on individuality and character ensures that customers receive a product that is not only exclusive but also carries a rich cultural significance. Banda Bags' commitment to ethical values, coupled with its celebration of artisanal craftsmanship, sets the brand apart in the fashion world. It offers consumers not just a bag, but a piece of art that supports sustainable practices, ethical employment, and the preservation of cultural heritage. This makes Banda Bags a compelling choice for those who seek to make meaningful purchases that align with their values.
Contact info
United States
- bandababes@bandabags.com
- www.bandabags.com
4.4
Excellent
470 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Problem with Shoulder Strap connection
Beautiful bag but I’ve been using mine less than a year and the strap hardware broke. Requested a replacement clasp but was declined. Also the fabric loops that hold the metal link ring is not strong enough- it is tearing.
January 9, 2026
Unprompted review
Not happy with this company
Not happy with this company. I received a bag as a gift and wanted to exchange it for a color that I’d use more. I tried to contact them but there is no phone number. When you use their contact form which says they’ll get back to you , they NEVER actually do. I’ve sent in multiple forms over the past 2.5 months and still haven’t received a single response. If you buy anything from this company you’d better love it as they do not provide any customer service whatsoever.
October 10, 2025
Unprompted review
Reply from Banda Bags
Hi Nikia,
We are truly sorry to read this and understand how frustrating this experience must have felt.
We would like to clarify that we did respond to your messages by email shortly after receiving them. Our first reply was sent on November 25, and when we did not hear back, we followed up again on December 2. In both emails, we asked which bag or color you would like to exchange for, as we needed to confirm availability due to limited inventory.
As a small independent brand, we currently handle customer service exclusively by email to ensure every request is properly tracked and answered. Occasionally, replies can unfortunately land in spam or promotions folders, which may explain why our messages were not seen.
We truly care about our customers and would never want anyone to feel unsupported. We would be happy to resolve this for you. Please reply directly to our last email or contact us at bandababes@bandabags.com
, and we will take care of this promptly.
Thank you for your feedback, it helps us improve.
Warm regards,
Banda Bags Customer Care
I love these bags
I love these bags. They are high quality and beautiful. Everyone stops me and asks about my bag. It makes me feel special.
December 1, 2025
Unprompted review
Reply from Banda Bags
Hi Beth,
Thank you so much for your beautiful review! We're beyond happy to hear that your bag makes you feel special; that’s exactly what we hope for with every piece we create. Knowing that others are stopping you to admire it just adds to the joy! Your words mean so much to our whole team and artisan family.
With love and appreciation,
The Banda Bags Team 💕
I finally got my Banda Bag
I finally got my Banda Bag. I love it. It is so well-made it is beautiful to look at. It was well worth the Wait. I look forward to traveling and carrying my beautiful bag. Well done.
November 15, 2025
Unprompted review
Reply from Banda Bags
Hi Leiane,
We're so happy your Banda Bag made it to you, and even happier to hear how much you love it! It warms our hearts to know it was worth the wait and that you're excited to travel with it. Thank you for your kind words and for being part of this beautiful journey with us.
With love,
The Banda Bags Team 💕
This was my second order
This was my second order. The bags are beautiful. It was delivered in a very timely manner.
September 10, 2025
Unprompted review
Reply from Banda Bags
Hi Monica,
Thank you so much for your continued support! We’re so happy to hear that your second order arrived quickly and that you're loving your beautiful bags. It means the world to us to have you as part of the Banda Bags sisterhood. We can’t wait to create more pieces you'll love!
With heartfelt thanks,
The Banda Bags Team 💕
I love the quality and beauty of these…
I love the quality and beauty of these bags! Anytime there is an issue, they respond quickly and personally. I know, after buying many bags, that I can trust them to deliver happiness in a box. I am obsessed and collecting. Waiting for my next new bag to arrive any day now.
September 23, 2025
Unprompted review
Reply from Banda Bags
Hi Belinda,
Your message brought such a big smile to our faces! We're so grateful for your trust and support, and it means the world to know you’ve become part of our growing Banda Bags collector family. We’re especially touched by your kind words about our customer care. We truly do our best to make sure every box delivers a little happiness.
We can’t wait for your next bag to arrive and join your beautiful collection!
With love and gratitude,
The Banda Bags Team 💕
Good Customer Service--Again!
While the Aman wallet was left out of my shipment (in spite of the delivery notification saying that it had been delivered), the company was very responsive in correcting the error. Mistakes happen ( they are rare), oh, well, but this is a small operation without sophisticated infrastructure, and they are very good about working to keep their customers happy.
September 2, 2025
Unprompted review
Reply from Banda Bags
Hi Susan,
Thank you so much for your honest and thoughtful review. We're truly sorry again for the oversight with your Aman wallet, but we’re really glad we could make things right quickly for you. Your understanding and kindness mean a lot. Mistakes do happen, and we’re always working hard, heart-first, to fix them with care and transparency.
As a small, artisan-powered brand, we’re deeply grateful for customers like you who see the heart behind what we do. Thank you for being part of the Banda Bags sisterhood!
With gratitude,
The Banda Bags Team 💕
Lightening fast ordering to delivery
Lightening fast ordering to delivery! Fabulous quality; stunning unusual product! Definitely headturning! Thanks!
September 6, 2025
Unprompted review
Reply from Banda Bags
Hi Jacquie,
Thank you so much for your lovely review! We’re so glad to hear your order arrived lightning fast and that you're loving the unique, eye-catching quality of your bag. It means the world to us that you're part of this journey. Your support keeps our artisan team inspired every single day.
With all our love,
The Banda Bags Team 💕
My purse is beautiful and strong
My purse is beautiful and strong ! It’s my favorite 🩵🩵🩵💜💜💜💜
August 18, 2025
Unprompted review
Reply from Banda Bags
Hi Melissa,
Thank you so much for your sweet words! We’re so happy to hear your purse has become your favorite. Beautiful and strong is exactly what we aim for. Your support fills us with joy, and we’re so proud to have you in the Banda Bags sisterhood 💜🩵
With lots of love,
The Banda Bags Team
Nice colors & shape
Nice colors & shape! Thanks for the fast shipping, too.
August 17, 2025
Unprompted review
Reply from Banda Bags
Hi Kathleen,
Thank you so much for your lovely note! We're so happy to hear you’re enjoying the colors and shape of your bag. It’s great to know the fast shipping was a plus too. We appreciate your support and are so glad to have you in the Banda Bags sisterhood!
With love,
The Banda Bags Team 💕
Beautiful bag
Easy process! Beautiful bag! Fast shipping, and quality in all the detail details!
July 31, 2025
Unprompted review
Reply from Banda Bags
Hi there,
Thank you so much for your kind review! We’re so glad to hear that the ordering process was smooth, the shipping was fast, and most importantly, that you’re loving the quality and beauty of your bag. Every detail is crafted with care, and it means so much to know that you noticed.
With heartfelt thanks,
The Banda Bags Team 💕
The bags are always beyond…
The bags are always beyond expectations! So beautiful and unique!
July 19, 2025
Unprompted review
Reply from Banda Bags
Hi KB,
Thank you so much for your kind words! We’re overjoyed to hear that our bags continue to exceed your expectations. Creating beautiful and unique pieces that truly stand out is at the heart of what we do, and it means so much to know you feel that in every detail.
With love and appreciation,
The Banda Bags Team 💕
The bags are great and a very unique…
The bags are great and a very unique design. The only flaw I can see, they need more inside storage pockets. I have 2 of the bags and love the design. Again, consider adding more internal storage pouches.
July 12, 2025
Unprompted review
Reply from Banda Bags
Hi Margaret
Thank you so much for your thoughtful feedback! We're thrilled to hear you love the design and uniqueness of your Banda Bags, and even more grateful that you’ve added two to your collection! Your suggestion about adding more internal storage pockets is truly appreciated. We’re always listening to our Banda Babes and looking for ways to improve, so we’ll definitely take this into account for future designs.
Thanks again for being part of this sisterhood and for helping us grow with your insight!
With love,
The Banda Bags Team
I was scammed by this company or one…
I was scammed by this company or one calling themselves Banda Bags so be careful ordering from them!!!!
June 13, 2025
Unprompted review
Reply from Banda Bags
Hi Karen,
We’re really sorry to hear about your experience. If you were scammed by a company pretending to be Banda Bags, please know that we take this very seriously. Unfortunately, there are fraudulent websites out there that misuse our name and photos without permission.
If you're unsure whether your purchase was made through our official site, please feel free to email us at bandababes@bandabags.com
with your order details, and we’ll help verify it right away. Our genuine site is www.bandabags.com
, and we’re always here to make things right if there’s ever an issue.
Thank you for bringing this to our attention. We hope we can clear this up and support you however we can.
With care,
The Banda Bags Team
The bag is beautiful
The bag is beautiful! No issues with ordering or delivery!
May 19, 2025
Unprompted review
Reply from Banda Bags
Hi Michelle,
Thank you so much for your kind review! We're so happy to hear you love your bag and that everything went smoothly with your order and delivery. It means the world to us to know you're happy with your experience. Welcome to the Banda Bags sisterhood!
With gratitude,
The Banda Bags Team
I love my new bag
I love my new bag, and I would like to purchase another hopefully soon
April 10, 2025
Unprompted review
Love this shell pendant
Such beautiful and well made piece of jewelry!
April 10, 2025
Unprompted review
Reply from Banda Bags
Hi Leigh,
Thank you so much for your lovely words! We're thrilled you love the shell pendant—it means a lot to us to know you appreciate the craftsmanship and beauty behind each piece. It's our joy to share these meaningful treasures with amazing souls like you!
With love and gratitude,
Beautiful bag
The red bag is beautiful.The colors are striking. Good contrast which is a must for me. It is larger than the other mini tote bags and has a strap if I need it. I wish there were more that size. I think they would be popular with Banda Babes due to the larger size.
It is reminiscent of my Naga Mini Weekender and they will look fabulous together!
March 27, 2025
Unprompted review
Reply from Banda Bags
Hi love!
Thank you so much for this beautiful feedback. We're so happy to hear you love the red bag, the bold contrast and vibrant colors are something we love too, and it’s great to know it resonates with you! We totally hear you about the size, so many Banda Babes appreciate a slightly roomier bag, and your suggestion means a lot to us. Pairing it with your Naga Mini Weekender sounds like such a stunning combo!
Thanks again for being part of our sisterhood and for sharing your thoughts with us 💕
With gratitude,
Always a great product
Always a great product. I had to wait a bit to get it but that was not an issue. Worth the wait
January 31, 2025
Unprompted review
Reply from Banda Bags
Hi Minge,
Thank you for your patience and the kind words! We're thrilled to hear that you found our product worth the wait. We strive to deliver great quality every time, and it's rewarding to know you're happy with your purchase. We appreciate your understanding regarding the shipping time and look forward to serving you again soon!
Best regards,
Beautifully crafted bag
Beautifully crafted bag. A definite must by. Definitely will be ordering others.
February 20, 2025
Unprompted review
Reply from Banda Bags
Hi PJ Shaw,
Thank you for your wonderful review! We’re thrilled to hear that you appreciate the craftsmanship of your new bag. It’s great to know that you’re considering adding more Banda Bags to your collection. We look forward to creating more beautifully crafted pieces for you in the future!
Warm regards
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