We were looking for a silk and pole for my daughter’s personal use for practicing at home. They had a great selection of silks! The only thing that’s a bit of a bummer is the extra $20 charge for not... See more
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Celebrating over 50 years of quality products, prompt delivery, and outstanding customer service to music educators and guard instructors around the globe! Here you'll find a complete line of custom band and guard uniforms and flags, and the largest selection of in stock merchandise. Band Shoppe has everything you need for a successful marching season, year after year.
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8900 Highway 65 STE 2, 47612-9526, Cynthiana, United States
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I ordered 12 pairs of white XL gloves, for my organization. I received 12 pairs of white XS gloves. I need the in a few weeks. Hopefully the correct sizes arrive soon? Customer service was great. The correct sizes were shipped. Hopefully they'll arrive soon?

Reply from Band Shoppe
Order arrived quickly, however, the package arrived opened and damaged. Missing pieces. My son needed this for his clinic this weekend and now I’m not sure they will let him use it.

Reply from Band Shoppe
The product and the fact that the delivery came on time

Reply from Band Shoppe
The order was processed quickly and correctly. I did not receive a notification of shipment. I found my package in the grass next the house today. It looked like it was thrown there.

Reply from Band Shoppe

Reply from Band Shoppe
Fast shipping, good quality product at a decent price, will last for a while and hold up to extensive wear and tear its gonna go thru. Wasn't crazy about the $20 fee for shipping at the time but it got to my home within days of the order and made it by the deadline for colorguard pictures since I waited till the last minute to order but you get what you pay for. I would definitely order again, packaging was good and didn't damage product. The flag looked so good, prettier than the picture so we were happy.

Reply from Band Shoppe
We were looking for a silk and pole for my daughter’s personal use for practicing at home. They had a great selection of silks! The only thing that’s a bit of a bummer is the extra $20 charge for not buying 5 or more flag poles.

Reply from Band Shoppe
The item descriptions don’t have details, like how much a rifle weighs or even the complete dimensions. How wide is the tape for wrapping? It’s hard to make a good decision.

Reply from Band Shoppe
It was real easy to find the rifle I wanted. All the information I needed to make the right choice was right there. Thanks!

Reply from Band Shoppe
I was shopping for the components for a practice flag for my daughter. This was the best priced site. I expected the shipping to be slow since I chose the cheapest option, but was pleasantly surprised when it showed up the next day! Granted, I live in the same state (which I didn’t know upon ordering) but I’ve had other things take a week when coming from inside the state.
I love that the poles come with the tips already. I’ll be ordering a couple more for my daughter to grow into since she’s just in her first year of cadet guard.

Reply from Band Shoppe
Shipping a pair of gloves and a rifle strap for $16 is way too much.
I do however love the different selections on items.

Reply from Band Shoppe
My granddaughter loved it! I got it for her birthday and she wants to start practicing for high school after her 8th grade color guard is over so she can get use to the size

Reply from Band Shoppe
Their website was easy to navigate and my order was filled and delivered with no problems.

Reply from Band Shoppe
knew what I wanted and your search option took me right where I needed to go entire transaction took about 10 minutes max. thank you

Reply from Band Shoppe

Reply from Band Shoppe
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