Bands of Love (UK)  Reviews 

327
TrustScore 3.5 out of 5

3.6

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Rated 3 out of 5 stars

New domain owners have taken over this TrustPilot listing. However, please note that they have no business connection to the previous owners or any of the reviews provided here pre-2024 (i.e. all but... See more

Rated 5 out of 5 stars

Even though I found the payment verification method a little bit unorthodox, everything went very smooth. Rings were dispatched promptly and arrived within a day. Great product quality & packagin... See more

Company replied

Rated 1 out of 5 stars

Ordered a plain 3mm 18ct court band and paid for engraving on the inside. When it arrived I tried it on and noticed strange dark marks speckled across the shank...took a quick photo and emailed the c... See more

Company replied

Rated 5 out of 5 stars

Just recently bought our wedding rings from Bands of Love. Wow extremely happy with them both. Perfect fit. Fantastic transaction from start to finish. On time and absolutely no problems at all. Will... See more

Company replied

Company details

  1. Wedding Service
  2. Jewelry Store

Written by the company

Here at Bands of Love, we are committed to delivering unparalleled quality at competitive wholesale prices. Our mission is to provide our customers with an exceptional shopping experience that combines the finest craftsmanship with outstanding customer service. We understand that purchasing items, especially for special occasions, is a significant decision, and we strive to make this process as seamless and satisfying as possible.


Contact info

3.6

Average

TrustScore 3.5 out of 5

327 reviews

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3.6

All reviews

(327)

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Rated 5 out of 5 stars

Excellent service beautiful ring

February 28, 2019
Unprompted review
Bands of Love (UK)  logo

Reply from Bands of Love (UK)

Thank you very much for taking the time to provide this feedback as well as your kind words, it really is very much appreciated -- we're really glad you are happy with the ring received and the customer service we provided was to your complete satisfaction. Please of course feel free to be in touch as and when we can be of any further assistance.

Rated 5 out of 5 stars

Great quality and sevice

February 28, 2019
Unprompted review
Bands of Love (UK)  logo

Reply from Bands of Love (UK)

Thank you very much for taking the time to provide this feedback as well as your kind words, it really is very much appreciated -- we're really glad you are happy with the quality of the items received and the customer service we provided was to your satisfaction.

Please of course feel free to be in touch as and when we can be of any further assistance.

Rated 5 out of 5 stars

Great service easy to order and the…

Great service easy to order and the quality is superb. I would highly recommend to anyone looking to purchase rings the service is fantastic.

February 13, 2019
Unprompted review
Bands of Love (UK)  logo

Reply from Bands of Love (UK)

Thank you very much for taking the time to provide this feedback as well as your kind words, it really is very much appreciated -- we're really glad you are happy with the quality of the rings received and that you found the whole process of ordering with us to your satisfaction.

We're also naturally delighted to hear that you highly recommend us too :)

Please of course feel free to be in touch as and when we can be of any further assistance.

Rated 5 out of 5 stars

Bought a white gold wedding band and…

Bought a white gold wedding band and couldn't be happier with it. It's amazing quality and fits well. Fast service and great customer care.

February 13, 2019
Unprompted review
Bands of Love (UK)  logo

Reply from Bands of Love (UK)

Thank you very much for taking the time to provide this feedback as well as your kind words, it really is very much appreciated -- we're really glad you are happy with the fit and quality of the white gold wedding band received, along with the speed we handled your order, plus the customer service we provided was to your satisfaction.

Please of course feel free to be in touch as and when we can be of any further assistance.

Rated 5 out of 5 stars

Good quality rings and great customer…

Good quality rings and great customer service!

February 7, 2019
Unprompted review
Bands of Love (UK)  logo

Reply from Bands of Love (UK)

Thank you very much for taking the time to provide this feedback as well as your kind words, it really is very much appreciated -- we're really glad you are happy with the quality of the rings received and the customer service we provided was to your satisfaction.

Please of course feel free to be in touch as and when we can be of any further assistance.

Rated 5 out of 5 stars

Great products

Great products, quick delivery excellent customer service when I asked a question. Would differently use again

February 7, 2019
Unprompted review
Bands of Love (UK)  logo

Reply from Bands of Love (UK)

Thank you very much for taking the time to provide this feedback as well as your kind words, it really is very much appreciated -- we're really glad you are happy with the items received, along with the speed of your order's dispatch and delivery; plus the customer service we provided was to your satisfaction.

Please of course feel free to be in touch as and when we can be of any further assistance.

Rated 5 out of 5 stars

Amazing prices, good quality and fast delivery

Amazing prices, after searching for a while I came across these guys. Although at first the website put me off slightly as something made me doubt the authenticity, maybe I’m just a bit skeptical but I decided to part with the cash and crossed my fingers hoping it’s not fallen into the wrong hands. I can assure you everything was OK and the delivery time wasn’t anywhere near their expected days. My husband was thrilled with the quality and really happy that I’ve replaced his lost wedding ring with one that fits better with the half size that some websites don’t offer. The company also checked before they delivered as the delivery and billing address wasn’t the same, very quick, very professional communications and speedy delivery with good quality products. Thanks.

February 7, 2019
Unprompted review
Bands of Love (UK)  logo

Reply from Bands of Love (UK)

Thank you very much for taking the time to provide this full and open feedback as well as your many kind words, it really is very much appreciated -- we're really glad you are happy with your wedding ring and that you found the whole process of ordering to your satisfaction, along with the speed of your order's dispatch and delivery.

We are happy to acknowledge that customers have often expressed to us a healthy degree of scepticism prior to ordering, usually due to our low prices and the fact we're 'just' a small independent online business.

However, we are very proud of the 'experience' contained within our Bands of Love site, which we originally launched all the way back in 2004! Since then we have continued to evolve the site and our overall approach, with our primary focus always on ensuring our customers have a good buying experience.

So, thank you again for placing your trust in us and please of course feel free to be in touch as and when we can be of any further assistance.

Rated 5 out of 5 stars

Great quality and price

Great quality and price
Also very prompt and helpful customer service ( had to contact after order to arrange engraving )
Highly recommend

February 6, 2019
Unprompted review
Bands of Love (UK)  logo

Reply from Bands of Love (UK)

Thank you very much for taking the time to provide this feedback as well as your kind words, it really is very much appreciated --we're really glad you are happy with the quality of the item received; plus we're also happy you've benefited from our great prices too :-)

Please of course feel free to be in touch as and when we can be of any further assistance.

Rated 5 out of 5 stars

I ordered both our wedding rings what a…

I ordered both our wedding rings what a fabulous customer service and delivered within 5 days would highly recommend

February 6, 2019
Unprompted review
Bands of Love (UK)  logo

Reply from Bands of Love (UK)

Thank you very much for taking the time to provide this feedback as well as your kind words, it really is very much appreciated -- we're really glad you are happy with your wedding rings and that you found the whole process of ordering with us to your satisfaction, along with the speed of your order's dispatch and delivery.

We're also naturally delighted to hear that you highly recommend us too :)

Please of course feel free to be in touch as and when we can be of any further assistance.

Rated 5 out of 5 stars

Very helpful when I called many thanks

February 3, 2019
Unprompted review
Bands of Love (UK)  logo

Reply from Bands of Love (UK)

Thank you very much for taking the time to provide this feedback as well as your kind words, it really is very much appreciated -- we're really glad you are happy with the service we provided.

Please of course feel free to be in touch as and when we can be of any further assistance.

Rated 5 out of 5 stars

Excellent quality and service👍

January 31, 2019
Unprompted review
Bands of Love (UK)  logo

Reply from Bands of Love (UK)

Thank you very much for taking the time to provide this feedback as well as your kind words, it really is very much appreciated -- we're really glad you are happy with the quality of the product received and found the process of ordering with us to your satisfaction.

Please of course feel free to be in touch as and when we can be of any further assistance.

Rated 5 out of 5 stars

Very reasonable price and reliable and…

Very reasonable price and reliable and safe delivery.
Thank you.
Mrs. M.J.C

January 30, 2019
Unprompted review
Bands of Love (UK)  logo

Reply from Bands of Love (UK)

Thank you very much for taking the time to provide this feedback as well as your kind words, it really is very much appreciated -- we're really glad you found our prices, along with the speed of your order's dispatch and delivery to your satisfaction.

Please of course feel free to be in touch as and when we can be of any further assistance.

Rated 5 out of 5 stars

Great product

Great product, great service

January 30, 2019
Unprompted review
Bands of Love (UK)  logo

Reply from Bands of Love (UK)

Thank you very much for taking the time to provide this feedback as well as your kind words, it really is very much appreciated -- we're really glad you are happy with the product received and that you found the whole process of ordering with us to your satisfaction.

Please of course feel free to be in touch as and when we can be of any further assistance.

Rated 5 out of 5 stars

Excellent

Really pleased with service and prompt delivery. Thank you

January 22, 2019
Unprompted review
Bands of Love (UK)  logo

Reply from Bands of Love (UK)

Thank you very much for taking the time to provide this feedback as well as your kind words, it really is very much appreciated -- we're really glad you found the whole process of ordering with us to your satisfaction, along with the speed of your order's dispatch and delivery.

Please of course feel free to be in touch as and when we can be of any further assistance.

Rated 5 out of 5 stars

Fab service and ring

Bought my wedding ring in November 18ct White Gold, I was a little worried about ordering it online but the ring is perfect, arrived in good time, great customer service, would defiantly recommend to anyone who is looking for their wedding rings! thank you

January 22, 2019
Unprompted review
Bands of Love (UK)  logo

Reply from Bands of Love (UK)

Thank you very much for taking the time to provide this feedback as well as your kind words, it really is very much appreciated -- we're really glad you are happy with the 18ct White Gold wedding ring received and that you found the whole process of ordering with us to your satisfaction, including the speed of your order's dispatch and delivery.

We're also naturally delighted to hear that you would 'recommend us to anyone' too :)

Please of course feel free to be in touch as and when we can be of any further assistance.

Rated 5 out of 5 stars

Excellentt quality men’s platinum band

Excellentt quality men’s platinum band. Great quick service. Had to get mine resized. This was no problem whatsoever. Great company.

January 19, 2019
Unprompted review
Bands of Love (UK)  logo

Reply from Bands of Love (UK)

Thank you very much for taking the time to provide this feedback as well as your kind words, it really is very much appreciated --we're really glad you are happy with the quality of the platinum band received.

We're also thankful to hear you are happy with the overall service we provided for you, along with the speed in which we handled your order.

Please of course feel free to be in touch as and when we can be of any further assistance.

Rated 5 out of 5 stars

Quality ring; great price; delivered quickly

Very helpful. I had to receive my ring quickly, and they went out of their way to ensure I got it in time - which I did - and I was very impressed with the quality. Thanks Bands Of Love!

January 17, 2019
Unprompted review
Bands of Love (UK)  logo

Reply from Bands of Love (UK)

Thank you very much for taking the time to provide this feedback as well as your kind words, it really is very much appreciated --we're really glad you are happy with the look and quality of the ring received; plus we're also happy you've benefited from our great prices too :-)

We're also thankful to hear you are happy with the overall service we provided for you, along with the speed of your order's dispatch and delivery, especially given the urgency required.

Please of course feel free to be in touch as and when we can be of any further assistance.

Rated 1 out of 5 stars

Service good but wedding ring not…

Service good but wedding ring not hallmarked

January 17, 2019
Unprompted review
Bands of Love (UK)  logo

Reply from Bands of Love (UK)

Dear Customer

Please contact us immediately to discuss this as a of matter urgency.

All our wedding rings are hallmarked.as legally required in the UK.

We dispatched this order in October and we have no record of any correspondence since then. We are therefore surprised to say the least that this has only been reported here.

We are also verified as a 'Assay Assured Jewellery Retailer' (Assay Assured is owned and administered by the Edinburgh Assay Office).

Please respect that we are a small independent UK business and this review, especially without any previous discussion with us, is incredibly undermining of our impressive 15 year track record.

Rated 5 out of 5 stars

Beautiful ring, fast delivery, great prices and brilliant customer service!

I cannot recommend this company enough!! My ring was dispatched in 3 working days and arrived the next morning. Their customer service team were lightning fast in responding to me! Such a great company!! So happy with my russian ring!

December 13, 2018
Unprompted review
Bands of Love (UK)  logo

Reply from Bands of Love (UK)

Thank you very much for taking the time to provide this feedback as well as your kind words, it really is very much appreciated -- we're really glad you are happy with your Russian Wedding Ring and that you found the whole process of ordering with us to your satisfaction, along with the speed of your order's dispatch and delivery.

We're also naturally delighted to hear that you highly recommend us too :)

Please of course feel free to be in touch as and when we can be of any further assistance.

Rated 5 out of 5 stars

I appreciate my beautiful ring that is…

I appreciate my beautiful ring that is such good quality and beautifully made at a price we could afford.

December 11, 2018
Unprompted review
Bands of Love (UK)  logo

Reply from Bands of Love (UK)

Thank you very much for taking the time to provide this feedback as well as your kind words, it really is very much appreciated -- we're really glad you are happy with the look and quality of the ring received; plus we're also happy you've benefited from our great prices too :-) Please of course feel free to be in touch as and when we can be of any further assistance.

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