Had an appointment July 4th 2025 I was…
Had an appointment July 4th 2025 I was there at 8:00 in the morning I was first in line 40 minutes later I'm still trying to check in I'm first in line and the manager Sheena is taking people ahead of me finally I checked in after 40 minutes she tells me it was a drop off appointment and she doesn't know when the doctor can get me like I'm really going to leave my pet there all day long disorganized stupid rude and then she calls me 2 hours later when I'm at home what time did I schedule you for next week stupid manager didn't even know I had rescheduled for the following week cuz I wasn't going to leave my pets in Las Vegas in 110° heat in the middle of the afternoon I only wanted one appointments and she didn't even know what time she'd rescheduled me to. Sheena was very rude to me the manager for inside the petsmart Banfield I was there first thing in the morning at 8:00 a.m. she was taking people ahead of me her demeanor and everything was rude.