Banfield Pet Hospital - Greensburg Reviews 3

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Banfield Pet Hospital
6216 US-30, Greensburg, PA 15601
Veterinarian
Darli Walker
1090 points
5 minutes ago1st off, I have a 4 year old German Shepherd...

If I could use 0 stars I would. This is a horrible place to take your pet. I initially took her in at the beginning of the year for a hot spot. The medication they gave her initiated an eye infection too, which cleared up on its own. Soon after she developed a horrible ear infection. The vet had her on the same medication for a few months with absolute no results. 3 times I recieved the same medicine. The vet finally said it could be her diet and recommended a very expensive dog food. (I home cook my dogs food with chicken, rice and vegetables. It's fresh and healthy for her. There is nothing wrong with her diet.). I finally went to another vet, they gave her medicine in the ear and it cleared the infection up within a week. I haven't had any issues with her ears since.

Banfield pushes the wellness program insurance to help "save you money" . As part of that program, they include flea and tick treatment which is Semparica Trio. They kept telling me how great it is and how their pets love it. Just a simple treat once a month. That medication is causing my dog to have seizures now. She had another one last night. When I called Banfield this morning to get copies of her records, I mentioned about last night's seizure and they never asked how she was, do I need to schedule an appointment or anything!!! They don't care about your pet!!!

I would not recommend them to anyone that loves their pet.

Horrible, to deal with. If you purchase one of their wellness plans, they will continue to charge you after the plan ends. Happened to me...I contacted my credit card and my credit card co. refunded my money and sent me a letter that Banfield acknowledged the "erroneous" charges. Now they've turned it over to a collection agency. Guess it's time to retain a lawyer. BEWARE!!!!!

Our beloved pit bull got old and it was time to say good bye. When we took her in the folks were ver caring and accommodating to our family on a very very sad day. They understand your pet is very important to you and treat you and with the utmost respect, It is never a pleasant experience to say good bye to one of your pets, who are large part of your family. At least the folks at Banfield are willing to do everything that they can to make the experience less painful.