Do not use Banfield Wellness Plan
Update: 12/29/22
A representative from Banfield asked me to email them with my concerns. I did so and as expected, got no response from them. As far as I am concerned, they are a big business only and treat people's pets as a business. Do yourself and your pet a favor and go to your local veterinarians. Unlike Banfield, they will treat your pet as a member of your family!
Do not use Banfield Wellness Plan. After spending thousands of dollars to try to save our beloved pet. We canceled our plan because our companion passed away and Banfield tried to charge us an additional $459.00 because we renewed our plan, not knowing that our beloved pet would pass away. If you use Banfield, just know that you will not be able to talk with a vet and you will not be with your pet when they are being examined. Your pet will be taken to a back room and a vet tech will talk with you. If you love your pet - do NOT use Banfield!

Reply from Banfield Pet Hospital - Mechanicsburg







