We took our pet in after being groomed
We took our pet in after being groomed. He sounded like he had kennel cough and we explained that to the vet. We had a video of the dog coughing and she was not interested. She ran blood and everything was ok. Then she insisted we get xrays at the the tune of Approx $400. This was on a Tuesday and by Friday I still never heard anything about the results. I called Friday and insisted I get an answer. She said everything was ok and she was leaning to kennel cough. They just do test to make money. There was no need for those xrays. She should have started him on medication and then if not better in a few days come back. It cost us a total of $498.00 plus we have the OWP plan. Rip off.
Reply from Banfield Pet Hospital - Metairie
We're sorry that you weren't pleased with your visit, and your pup's care, Rhonda. We'd like to follow up with you about your experience. Please email us at BanfieldCares@banfield.com with the name, phone number and email address associated with your account, so we can reach out to you.