I took a stray cat to this scam company…
I took a stray cat to this scam company Banfield as it was located in their apparent scam enabler Petsmart because I bought product from Petsmart in the past when I had a dog, my cat got basic shots and tests, there was some scabbing around her neck that I was told would probably clear up with the monthly flea/heartworm medication, I paid around $250 which was pretty high compared to the monthly shot clinics at the locally owned pet stores in my area, anyway I was sold a pet plan, and I set up the plan entirely on their store terminal and went on my way, unfortunately circumstances required me to move to a no pet household, after the high tech sign up I was surprised that to cancel I was given a handwritten phone # on a post-it note, when I went home to call I found out why, they don't want you in the actual store when their cheerful phone attendant tells you that you've been ripped off, in my case for $700, an amount that showed up nowhere in the sign-up, for basic cat health-care, look, I expect big corporations to be a little scammy, that's what they are, but this scheme of tacking on excessive fees onto an pet insurance plan when it's really being done to gouge you and your insurance plan turns out to be nothing more than a way for them to get the money they scammed after the fact and without your knowledge. Avoid Petsmart, support your local pet shop.