Run Away
My wife took my dog in for a dental cleaning. She told them on arrival that he had a sensitive lower back and to please be gentle with him. When we brought Bandit home he was unable to put weight on his rear leg and could not climb steps. I had to bring his dinner to hem because he had a hard time getting off the couch. When I called today the had already refused to check him out with my wife present, they refused to put a manager on the phone, refused to give me the number for a district manager, and then abruptly hung up on me. I see on the internet this company is being sued by a doctor that worked for them because he was fired for complaining about their shoddy service and price gouging. NEVER NEVER NEVER take your pet here. He or she may come back to you injured like Bandit. Steer clear of this or any Banfield Pet Hospitals, they are the worst.