Bansal Estates Reviews 13

TrustScore 4.5 out of 5

4.4

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Company details

  1. Real Estate Agency

Written by the company

Independent estate agents established 1985. Family business. Residential & Commercial Sales, Lettings, Student Accommodation, Property Management and Probate valuations.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

13 reviews

5-star
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1-star

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Rated 5 out of 5 stars

I had a great experience with Bansal

I had a great experience with Bansal. It's best to look at the service when things not gone according to plan. It was the case in my purchase. He was very understandable and helpful.

March 6, 2025
Unprompted review
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Reply from Bansal Estates

Thank you for your kind review. I really appreciate you taking the time to share your experience. While it’s always nice when things go smoothly, I’m especially glad I could support you when things didn’t go according to plan. Your feedback means a lot, and I’m pleased I was able to help. Best wishes Bansal Estates

Rated 5 out of 5 stars

I’ve been a tenant with Bansal Estates…

I’ve been a tenant with Bansal Estates for a year and am only moving on due to a job relocation. From the very beginning, they stood out as one of the few estate agents who showed trust in me when I was new to the UK. Despite being employed full-time as an Assistant Professor at Coventry University, many other agencies weren’t even willing to show me properties.

With Bansal Estates, I found a well-maintained home quickly and had a smooth and comfortable experience throughout my tenancy. I’ve had no complaints, and I genuinely appreciate how helpful and professional they’ve been. They’re good people, and I’d gladly recommend them to anyone looking for a property in Coventry.

One small thing I’d like to mention is the deduction for cleaning charges at the end of the tenancy. I don’t recall this being specified in the agreement, and we made sure to return the flat in the best possible condition. Perhaps it’s a common practice in the UK—I’m not entirely sure. Anyway, it’s not something to dwell on, and overall, I’m satisfied with my experience.

Thank you Mrs Belle and Mr Bansal!

June 21, 2025
Unprompted review
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Reply from Bansal Estates

Thank you so much for your kind words and for taking the time to leave such a thoughtful review.

We are truly glad to hear that you had a smooth and positive experience with Bansal Estates during your time in Coventry and it was a pleasure assisting you with your tenancy.
It means a lot to us that you felt supported, especially when settling into a new country and we are grateful for the trust you placed in us.

Regarding the cleaning charge, we appreciate you raising it.
We aim to ensure all deductions are fair and transparent and your feedback will help us review how we communicate this part of the process moving forward. If you would like to go over the details, we are always happy to clarify, please feel free to contact our office.

Wishing you all the very best in your new role and location.

Rated 5 out of 5 stars

Found them to be really friendly and…

Found them to be really friendly and helpful, prompt reply to our correspondence while working with them

June 3, 2024
Unprompted review
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Reply from Bansal Estates

Thank you for your kind review Dave, we wish you all the best for the future and hope to work with you again.

Rated 5 out of 5 stars

Excellent customer service

Good understanding of property and come across as a genuine caring company who have your best interests at heart. Will be using them for managing my portfolio as they did not use aggressive sales tactics and had a great local knowledge.

October 28, 2022
Unprompted review
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Reply from Bansal Estates

Thank you for your review Jason

Rated 5 out of 5 stars

Excellent local family business

I have known Mr Bansal for many years and always trust him and his family to deliver strong results for the portfolio that they manage on behalf of my partner and I. They always make sure they move the right tenants in, someone who looks after my houses. Thanks to them I have managed to keep overheads due to wear and tear very low. Thank you Raj

August 6, 2022
Unprompted review
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Reply from Bansal Estates

Thank you for your review Bobby, we hope to continue our good working relationship.

Rated 1 out of 5 stars

STUDENTS BEWARE AS NO PROMISES ARE KEPT

STUDENTS BEWARE AS NO PROMISES ARE KEPT
We were charged key money & were not given two room Keys. Went to Bansal Estate and asked for the keys, Owner Mr Bansal was very impolite and rude and refused to give me the keys and told me to leave.
We were promised fresh and new mattresses & some stained mattresses were delivered (obviously those were second-handed mattresses)!
Fortunately, we are leaving now but good luck to the rest

August 20, 2021
Unprompted review
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Reply from Bansal Estates

We have written evidence from your Landlord that he has conspired with your group to bully us.

Your Landlord owes over £6,500 to Bansal Estates and our contractors in fees and for carrying out essential electrical and maintenance work at the licensed HMO property.

We will continue our legal action against him to reclaim all outstanding monies and will not be intimidated by threats of bogus bad reviews under fake names.

Rated 5 out of 5 stars

The BEST agents in Coventry and I have used a lot.

This is a lovely family run business, spoke to the whole family and they are all so nice and helpful. They will go that extra mile and always get back to you no matter what time it is. They helped me sell my old house after 5 years of trying and 6 Estate agents later. We had a choice of 4 people to sell to in the end. Always had someone call me and book a viewing and checking we were ok. Really hard working. I can’t really recommend them anymore than saying they are the BEST estate agents in Coventry.

October 23, 2017
Unprompted review
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Reply from Bansal Estates

Thank you so much for your kind words Clare, it was a real pleasure getting to know you and the whole family over the course of the sale. Best of luck with your new home!

Rated 5 out of 5 stars

Fantastic service

Fantastic service.
Helped me through the purchase, redevelopment and sale of my property with great ease and enthusiasm. What a pleasure, I have now shifted my whole portfolio to them and I am really happy. No late payments, no issues. Rent on time and happy tenants. Smiles all round!
Family business so they are really friendly and devoted to their business. Especially Mr Bansal, who is an absolute legend - told me exactly how to deal with my properties and how to increase rental yield. He is a charming young man and knows what he is talking about.
Happy landlord and happy to call you my friendly local estate agents!

June 6, 2017
Unprompted review
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Reply from Bansal Estates

Thank you for your review Raj and for allowing us the opportunity to manage your portfolio. We are pleased to hear we have been able to find you good tenants who pay the rent on time. We look forward to our continued working relationship.

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