Yasser has given nothing but 5 star customer review. My utility sink was ordered as per guidance but when try to fit it was correct size as not enough space for worktop. Supplier had initially said th... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- Bathroom Supply Store
- Bathroom Remodeler
- Boiler Supplier
- Fireplace Store
- Heating Contractor
- Plumbing Supply Store
Written by the company
Banyo is Leicestershire's largest independent bathroom, kitchen and bedroom retailer, with nationwide delivery. Banyo offers top UK brands at affordable prices. For best deals, call us today on 0116 274 4059
Contact info
64 St Barnabas, LE5 4BD, Leicester, United Kingdom
- 0116 274 4050
- info@banyo.co.uk
- www.banyo.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Delivered as promised
Delivered as promised, good communications, thank you very much!
Really great customer service
Really great customer service, contacted me to check I was aware there would be a wait time and advised on finish of bath and orientation. Very friendly on the phone
Amazing customer service from beginning…
Amazing customer service from beginning to end. I had a problem with what was delivered and they could not have been more commutative, helpful or nice and sorted it out for me immediately. Excellent customer service!
Excellent seller
Item as described and delivered promptly. Good communication regarding processing of order.
What brilliant Customer Service
What brilliant Customer Service, I sent an email to query an order and I received a telephone call the following morning and the enquiry was dealt with completely and very efficiently.
Delivered on time
My experience was great
My experience was great! I was attended quickly, I was told the information requested with specific detail, sales representative understood my urgency and manage to perform perfectly.
Cannot rate Banyo highly enough
Cannot rate Banyo highly enough, the right quality product, excellent prices, honest inexpensive fast delivery, and Yasser in customer services kept me informed every step of the way. Ordered on a Saturday and arrived Tuesday morning. Fantastic service that is all too rare these days. Wish I could give more than 5 stars! Will definitely use again.
Banyo was able to source the Franke tap…
Banyo was able to source the Franke tap finish I couldn't get anywhere else. I was able to make an enquiry by phone and someone was there to answer my question immediately. Tap sourced, informed when Banyo received the tap and how it was to be delivered which was a next day delivery. Kept up-dated by Yasser. Great Old Fashioned Customer Service.
Third time lucky
Third time lucky. The company was very good in all aspects except being let down by their supplier. Two of the taps were damaged. I have to say that Yasser, in customer service, was first rate at sorting out all the problems, so all that remains is fitting the tap.
The staff are always polite and…
The staff are always polite and helpful, look forward to dealing with them again
many thanks
Great service
Great communication and happily worked with my delivery timeline.
great effort
I placed my order with lots of help from Yasser. Unfortunately it arrived damaged with Banyo, but he made a huge effort to get a replacement to me as quickly as possible. Its a great bath and a very helpful company.
Excellent customer service
Excellent customer service. Yasser was very helpful and kept me updated throughout. Very fast delivery. Would use again.
Great customer service
Great customer service. Yasser kept me informed on delivery which was spot on. Very competitive prices and lovely products. Have used twice and wouldn't hesitate to buy from them again.
Elica Dolce chimney - easy to install and looks stunning
Banyo stocked the Elica Dolce chimney extractor at the best price. It is a beautiful appliance and looks amazing in the new kitchen. It was very easy to install and has an easily removable cover for maintenance. I haven't commissioned it yet but Elica is a known brand to me so I know I won't be disappointed. And the Banyo team is lovely and their customer service brilliant.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








