Banzai Music Reviews 

608
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 133 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the extensive and unique product selection, noting that it's a go-to source for hard-to-find components for various musical projects and repairs. Many appreciate the competitive and fair pricing, often finding the best deals available. People also highlight the high quality and authenticity of the parts, along with the excellent and reliable customer service. Reviewers frequently commend the fast and efficient shipping, noting items arrive well-packed and in reasonable time. However, some customers also noted that shipping costs can be relatively high, particularly for international orders.

What people talk about most

Product

Customers express high satisfaction with the product selection and quality, often highlighting the wide range... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the fast shipping times and... See more

Price

Clients share positive opinions on price, with many reviewers consistently praising the reasonable and fair... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the great components and professional... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the excellent and reliable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great selection, good support, fast shipping. Site could be better. Large knob selection but missing the best ones – original Daka Ware bakelite knobs. Item specs could be better, like including pot d... See more

Rated 5 out of 5 stars

BANZAI GMBH is the most relevant warehouse for guitar and bass parts/upgrades/repair in EU. Period. Pro: you can find almost everything for repairing/restoring/upgrading your guitar/bass/valve... See more

Rated 5 out of 5 stars

Banzai has so many components available, competitive prices, and also reasonable shipping costs that don’t take too long; so how is it even possible to not like them?! A really great store all round... See more

Rated 5 out of 5 stars

I recommend Banzai Music highly. I have ordered from them for years. Their assortment is very extensive and at reasonable prizes. They even stock hard to come by items. Their customer support is good.... See more


Company details

  1. Hobbies & Crafts

Written by the company

Banzai Music is one of the top providers for music related electronic components and accessories. Our goal is to deliver the best experience for customers on both desktop and mobile. It may sound old fashioned, but we care about satisfied customers. We are protecting our customers through the whole process of the purchase and if any issue occurs we will resolve it!


Contact info

4.9

Excellent

TrustScore 5 out of 5

608 reviews

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No recent history of asking for reviews

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4.9

All reviews

(608)

186 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

good customer service

Customer service is flexible, friendly and responsive. The webshop has LOTS of references which is great but many times they claim a reference is in stock while it is not, which has put me in difficult situations with my customers in the past.
Processing order is also very slow in general.
But you cant really beat the price or the amount of references they stock.

July 12, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic

I ordered some parts and got in touch with the support department. They answered quickly. I got the box a few days after it was sent. A great experience.

June 21, 2024
Unprompted review
Rated 5 out of 5 stars

excellent service

As an international customer from Australia, I am very satisfied. My difficult to source, electric guitar potentiometers arrived in on time and in excellent condition. Banzai Music was one of very few online retailers to stock this rare item.

June 3, 2024
Unprompted review
Rated 5 out of 5 stars

I searched a lot for a product and…

I searched a lot for a product and finally I found it at Banzai Muzic. I appreciate that I was informed about the receipt of the order, about the shipment of the package and that the delivery was carried out in good conditions.

May 23, 2024
Unprompted review
Rated 5 out of 5 stars

I recommend Banzai Music for their brillant service

I have been ordering from Banzai Music for several years now.

My Latest Order included a Belton ABE, BTDR-3H, some op amps, Fuzz Silicon Transistor Pair, Pots Knobs, and DC Jacks. Ordered approaching the afternoon on the 16th of April, they emailed me 3 days later to inform me the order was partially shipped. An enclosure I ordered was out of stock so they would send it out once they get it back in stock.

I know all to well that mistakes can happen sometimes when counting the total stock levels many different components in bulk. Secondly, I have heard from a couple of suppliers before in the UK who told me due to other outstanding orders placed before mine, they would tend to get priority before mine.

At any rate, the order was delivered by Royal Mail on the 30th April after they received it in the UK on the 24th. Took longer going through the UK than it took to ship from Germany.

Banzai offers a fantastic service for electronics components (including some I can't get easily anywhere locally to me in the UK). I live in Northern Ireland which has its own postal issues due to Brexit but this has not affected my purchases from this website (at least for me).

The components I tend to buy include switches, 1/4" jack sockets and DC Jacks for their low price when buying in bulk.

They also have a wide range of colours for some of the Hammond Diecast Enclosures.

I tend to find some more specialised Integrated Circuits here (such as MN3007, Reverb bricks, L79L15 (100mA Voltage Regulator) Silicon, germanium and some matched or selected transistors, JFETs nd other components that are hard to find a reliable source generally).

I did once get the pre-wired Strat kit with the blender control that's still in use today. It sounds excellent and the ease of installing it (After getting the strings and pickguard off was definitely a welcome break from having to do the redesign and replace the components and wiring on my guitars.

They used to offer matched and selected germanium transistors (based on hFE and leakage I think) but they must have stopped doing that. I can still find some matched JFETs for a cool phaser effects pedal I made a good while back. Think they went up significantly in price since then though.

I have not had a single issue with any components (They all seem genuine and work as I would expect them to) from Banzai Music and the payment and delivery has always been smooth and painless. I find that the parcel tends to arrive within 2-3 weeks of placing the order, but this can be quicker or slower depending on the time of year.

Also, if they find a component out of stock when preparing the order, they will backorder it and send that separately when they can get it back in stock informing me in the shipment email.

Overall I would thoroughly recommend using Banzai Music for your Electronics needs, I cannot fault the service they provide.

April 16, 2024
Unprompted review
Rated 5 out of 5 stars

Top notch quality

I bought capacitors from banzai music, and I am very happy with the purchase. Everything was top notch. I really liked shopping here. Quality of products was excellent, packaging was excellent. I gave an 5 star rating, because banzai music deserved it. I am happy to recommend banzai music to other shoppers. If you are in the market looking for high quality products, look no further, try banzai music. I am going to order more products from them. 5 stars across the board.

April 8, 2024
Unprompted review
Rated 5 out of 5 stars

Hard-to-find parts readily available

Great selection of parts that I previously had a hard time finding. I especially appreciate the careful packaging. Shipping took a few days longer than originally anticipated, but good things take their time. Will definitely shop here again with confidence.

April 2, 2024
Unprompted review
Rated 5 out of 5 stars

Best shop in the world.

Best shop in the world.
Very fast delivery.
Thank you.
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

March 26, 2024
Unprompted review
Rated 5 out of 5 stars

You can find almost everything at Banzai

The best supplier of parts for the music related products in Europe for sure. I’m buying parts from Banzai for more than 15 years. The only problem that I have experienced ordering from them is that sometimes items listed as available are not and I have to wait for a back order. So my advice is if you are in a hurry try to contact them and ask if the part is available. The customer service is great so I suppose it won’t be a problem to help. I don’t think it’s a major problem and I know that having such a big catalog of parts is a bit of a challenge. So thank you Banzai for having you!

March 18, 2024
Unprompted review

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