While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Needed a new scanner for my POS system. Chatted with rep and they recommended one that was a direct replacement. After receiving scanner it didn't work and would need to be programmed. Chatted with re... See more

Company replied

Rated 1 out of 5 stars

The printer never worked for more than 1 hour at a time. After spending 3 days on the phone with the manufacturer they told to call where I bought from for a replacement. Barcode Giant wanted to call... See more

Rated 1 out of 5 stars

Very bad experience, charged me for 6 rolls of paper instead of 6 cases. They were 6 times as expensive as another online store I usually deal with, then wouldn’t even send me an email to send the pro... See more

Rated 5 out of 5 stars

I purchased TMU printers on website but filling wrong shipping zip code.I contacted the customer service and Brendan, customer care rep, gave me a quick help by contacting the UPS shipping manager dir... See more

Company details

  1. Printer and Scanner Store

Written by the company

Barcode Giant carries an extensive selection of barcode equipment including barcode scanners, barcode printers, auto ID, and point of sale products. Our online store features the absolute lowest prices.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

405 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

They scammed my card and spend 265.06…

They scammed my card and spend 265.06 dollars. F scammers

October 2, 2024
Unprompted review
Barcode Giant logo

Reply from Barcode Giant

Erdem, We apologize for any confusion with the purchasing process. Please call to talk to one of our representatives to resolve the matter. We will make every effort to resolve the matter.

Rated 1 out of 5 stars

I ordered Zebra Printer from Barcode…

I ordered Zebra Printer from Barcode Giant. They sent me printer but it is malfunctioned. I contact technical department to fix it and they couldn't fix it. They ask me to return the item so they can send me new one. So I did send them back. But they never send me new one and I request them to return money and the refused it.

December 15, 2023
Unprompted review
Barcode Giant logo

Reply from Barcode Giant

Nagu. We apologize for the delay. It appears the printer was credited in July 2024. We have reviewed our processes to ensure we don't have unnecessary delays in providing credit for returned product We appreciate your patience

Rated 1 out of 5 stars

I bought a TC51 scanner a day later I…

I bought a TC51 scanner a day later I got an email saying it was out of stock. I'm hoping that I either get the scanner or get a refund.
Edit: it gets worse the order canceled and yesterday I was charged again. I guess I'm going to have to dispute

February 19, 2024
Unprompted review
Barcode Giant logo

Reply from Barcode Giant

Jonathan, Our inventory is fluid and can occasionally go in and out of stock. We apologize for the inconvenience and hope to earn your business in the future.

Rated 1 out of 5 stars

Bad Experience

Bad Experience never recommend this seller. Sale product, charge my credit card and say for estimate delivery in 1 month. If you don't have the product don't list the product. LOST MY TIME.

August 14, 2023
Unprompted review
Barcode Giant logo

Reply from Barcode Giant

Marcello, Our inventory is fluid and can occasionally go in and out of stock. We apologize for the inconvenience and hope to earn your business in the future.

Rated 1 out of 5 stars

Needed a new scanner for my POS system

Needed a new scanner for my POS system. Chatted with rep and they recommended one that was a direct replacement. After receiving scanner it didn't work and would need to be programmed. Chatted with rep again and they wouldn't tell me how to program unless I paid the yearly tech support fee. Eventually figured it myself. Programming takes about 5 seconds. Would've been nice to just give me that info since I bought the scanner from them.

July 12, 2023
Unprompted review
Barcode Giant logo

Reply from Barcode Giant

Daniel, We appreciate your feedback. Our services teams have the technical capabilities to help with all technical needs. We apologize our sales team was not able to help with this matter but hope to be able to help on the next one.

Rated 5 out of 5 stars

I received a call from Kyle Kirwan…

I received a call from Kyle Kirwan checking to see if there was anything else we needed besides the labels they supply. Our conversation led to the scanner and charging station we use on our cart, and that it won't hold a charge. I told Kyle that I had previously done some research to find another charging station and found out that the model we have is discontinued. He did some checking and found out that they actually had 2 of our charging stations in stock. He sent me a quote and I ordered one and it shipped the same day. That saved us a lot of money, not having to buy a whole new setup with the scanner and all, and made my job easier!

October 27, 2021
Rated 5 out of 5 stars

Excellent service!

I have dealt with Lloyd for 5 months researching new scanner guns. My company has never used scanning devices before and Lloyd was so much help for me. He explained everything in great detail where I could fully understand, and he even worked with me on pricing for some substitute items that were out of stock because I waited too long to pull the trigger on ordering. Overall extremely helpful and a 5 star experience. I would highly recommend him to anyone ever looking to get scanner guns for the first time or as replacements.

August 19, 2021
Unprompted review
Rated 5 out of 5 stars

Barcode giants is always fast

Barcode giants is always fast, friendly service and we get the products that we need quickly and effortlessly. I love having direct reps to work with for our business so we can get the hardware and accessories we need quickly and automatically without having to mess with entering information each time. Would definitely recommend.

August 8, 2021

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look