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Bareeze Reviews 19

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TrustScore 2 out of 5

1.8

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Company details

Written by the company

Pakistan's largest and most recognized brand - offering the timeless, high quality embroidered classics (unstitched fabric).

Contact info

1.8

Poor

TrustScore 2 out of 5

19 reviews

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1-star

Replied to 100% of negative reviews

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Rated 1 out of 5 stars

Horrible experience with the customer…

Horrible experience with the customer support very very uncooperative I received my parcel in September however I checked it at it looked fine but now that summer has arrived I wanted to get it stitched and I gave it to my tailor he said it's 47 inch only I have more than half of my back missing and no sleeves and I am their old customer and I obviously didn't measure the inches when I received it because it's the brands responsibility not mine however they are highly uncooperative I ordered a 2 piece 2.5 meter shirt and 2.5 meter trouser but I got a 47 inch shirt and 2.5 inch trouser and I don't know what to do with that article now because it's a complete waste now and on top of that they are misbehaving with me please don't buy from them they scam you and then they misbehave with you Customer service is literally horrible

April 30, 2026
Unprompted review
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Reply from Bareeze

We’re sorry to hear about your experience.

As your order was delivered in September and the concern has been raised several months later, it falls outside our complaint policy timeframe. This makes it difficult for us to verify or process the claim.

We also regret if your interaction with our support team felt unpleasant; this is not the experience we aim to provide.

However, as per our brand policy, we’re unable to forward your concern due to the delay in reporting the complaint.

Regards,
Team Bareeze

Rated 1 out of 5 stars

Careless attitude to customers and poor work ethic

I prepaid for an item during Ramadan and guaranteed delivery before Eid, but Bareeze Man has failed to deliver. Attempts to contact customer care have been fruitless, as the listed phone numbers remain unanswered.

The staff at the F-10 Markaz branch lack professionalism, and the area manager’s phone is always off.

As a loyal customer, I will no longer shop with any Bareeze group brands. Companies that don’t respect their customers do not deserve our business.

April 13, 2026
Unprompted review
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Reply from Bareeze

Hi! Thank you for reaching out to Bareeze.

For all inquiries related to BAREEZE MAN, email at customercare@bareezeman.com or call at:
+92-213-889-3968
+92 300 056 9696.

Rated 1 out of 5 stars

Absolutely terrible experience.

Absolutely terrible experience.

I ordered two dresses for my mother and two for my mother-in-law. I waited over 20 days for dispatch, and then another week for delivery — almost a full month. The order stayed “pending” the whole time.

When it finally arrived, the quality was shocking. The fabric had lint, poor finishing, and it did not match the pictures online at all.

After seeing the poor quality, I immediately emailed to cancel my remaining two dresses which were still showing as pending. They ignored my email and dispatched the order the very next day — I can clearly see the dispatch date after my cancellation request.

To make it worse, when my father went to exchange the items, they refused saying the sale is over. The delay was from their side, yet they use that as an excuse.

Very unprofessional and disappointing. Would not recommend.

February 19, 2026
Unprompted review
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Reply from Bareeze

We sincerely apologize for the inconvenience and the experience you have had with your order. This is certainly not the level of service we aim to provide to our valued customers.

We understand your concerns regarding the delayed dispatch, the quality of the items received, and the issue faced during the exchange attempt. Please note that exchanges from stores are subject to the brand’s exchange policy and are usually processed within the allowed timeframe and according to the ongoing season or sale conditions.

However, your feedback regarding the delay, the cancellation request, and the overall experience has been noted and shared with the relevant department for review. We truly regret the frustration this situation has caused.

We request you to please share your order number and contact details so we can further investigate the matter and assist you accordingly.

Regards,
Team Bareeze

Rated 1 out of 5 stars

I am very disappointed with this brand

I am very disappointed with this brand. I ordered clothes from them and when I got the clothes home, washed them they ripped. I contacted bareeze customer support in Pakistan and I must say they are pathetic and awful. I sent them pictures of the damaged clothes and they replied with oh they came damaged from the consumer and we’ll send you more. I explained I didn’t want more clothes and a refund but they still have not sent me refund. Their customer support is very shit and considering most of their customers are international they have no real policy. Very shit service. So disappointed. Their replies are very vague and most of the time don’t even make sense

February 18, 2025
Unprompted review
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Reply from Bareeze

Dear Valued Customer,

We sincerely regret the inconvenience you have faced and completely understand your frustration. Please rest assured that your case has already been taken up and we are in touch with you on WhatsApp on your provided contact number. Our team is actively working to resolve it at the earliest. We truly appreciate your patience. Our priority is to find the best possible solution for you, and our team will be reaching out with an update soon. Once again, we sincerely apologize for the trouble caused and appreciate your understanding.

Rated 1 out of 5 stars

Bareeze is a full scam

Bareeze is a full scam .
In product detail they write information about full three peice suit just to misdirect everyone. And in the end they deliver only one peice.
I ordered and received only one peice in 5600 and called them and told them to return it but they were just misbehaving

February 11, 2025
Unprompted review
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Reply from Bareeze

We sincerely regret the confusion regarding your order and completely understand your frustration. Our intention is never to mislead our valued customers, and we apologize if the product details caused any misunderstanding. To clarify, the article description mentions correct details about the article, and we regret any misinterpretation. However, we truly want to assist you in the best way possible. Please share your order details with us at +92 317 1177300 or customercare@bareeze.com, and we will look into the matter for you.

Rated 1 out of 5 stars

Poorly managed- order delay

Ordered from website and transferred money to bank straightaway then I get no update from them and I’m having to call them constantly for an update- they tell me they haven’t received the money and blaming the bank whereas after few days money was recieved it was an issue with their BANK- very poor customer service no empathy towards customers and we are having to call them again. Also the item ordered 30th November and still I’m waiting for it to be delivered - I needed the articles asap to send abroad and 2 weeks on still waiting …. Never going to order online again.

December 13, 2024
Unprompted review
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Reply from Bareeze

Thank you for taking the time to share your experience with us on Trustpilot. We sincerely apologize for the inconvenience you have faced regarding your order and the communication issues you encountered.
We understand how frustrating it is to transfer money and not receive timely updates. Your concerns about the delay in processing and the lack of empathy from our customer service team are taken seriously, and we are currently reviewing our processes to ensure improvements are made.
Regarding your order placed on November 30th, We are pleased to notify you that your package has been shipped through POSTEX Courier. To track your shipment, simply visit https://postex.pk/tracking?cn= and enter the tracking number 23256090000200. You’ll receive live updates on its status and whereabouts.
As per courier, your order is out for delivery. Soon you will receive your order.
As a valued customer, your feedback is crucial in helping us improve our services. We hope to regain your trust and provide you with a better shopping experience in the future.

Regards,
Team Bareeze

Rated 1 out of 5 stars

Disgusting Customer Service

I wish I couldn't even give it a star. Absolutely disgusted by your customer service. First I placed fully paid order. Your customer service informed me that you have not recieved payment. Even though you had! Then your rude customer service kept saying it's in progress and now after 9 days you are saying several articles are not available Disgusted! First and last experience.

September 24, 2024
Unprompted review
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Reply from Bareeze

We sincerely apologize for any inconvenience you may be facing. Customer satisfaction is paramount to us, and we are dedicated to providing you with the exceptional service you deserve. Rest assured; our team is working diligently to address this issue promptly.
We will be in touch with you shortly to provide updates and ensure that this matter is resolved to your satisfaction.

Regards,
Team Bareeze

Rated 5 out of 5 stars

I have a complaint about ur store which…

I have a complaint about ur store which is located in saddar Rawalpindi staff working there is very rude they don't help u with anything and they behave like they are the brand owner ... I visit ur other stores in f10 and f7 staff there is very polite humble very well mannered treat u very friendly and help u guide u I'm very impressed with their service

August 17, 2024
Unprompted review
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Reply from Bareeze

We are sorry to hear about your experience at our Saddar Rawalpindi store. We take such feedback seriously, and it's disappointing to know that our staff there did not meet your expectations. We're glad to hear that you had a positive experience at our mentioned stores. We strive for consistent service across all locations, and your feedback will help us address these issues. Thank you for bringing this to our attention, and we'll work on improving our service at the Saddar store.

Regards,
Team Bareeze

Rated 1 out of 5 stars

I visited the bareeze ghulgasht Multan…

I visited the bareeze ghulgasht Multan visit the 11 July the manager bilal so bad response he miss use over eays understand you

July 11, 2024
Unprompted review
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Reply from Bareeze

I sincerely apologize for the inconvenience caused. We understand the frustration this may have caused and are taking immediate steps to resolve the matter. Please provide us with all the details on these credentials mentioned below.

Whatsapp: +92 317 1177300
Contact No: +92 317 1177300
Email: customercare@bareeze.com
Customer Care Helpline
Mon-Sat, (09:00 AM To 10:00 PM PST)

Regards,
Team Bareeze

Rated 1 out of 5 stars

This company is a scam

This company is a scam. I just got conned out of £149 for a suit they did not deliver. They are carrying out fraud on a huge scale. STAY CLEAR AND SHARE THIS ON SOCIAL MEDIA TO WARN OTHERS

March 15, 2024
Unprompted review
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Reply from Bareeze

We're deeply sorry to hear about your negative experience, and we understand your frustration. Your feedback is crucial to us, and we take it very seriously. We're committed to investigating this matter thoroughly and taking appropriate action to address your concerns.

Could you please provide us with more details about your order, such as the order number or the name under which the order was placed? This information will help us locate your order in our system and resolve the issue promptly.

Rest assured, we're dedicated to providing exceptional service to all our customers, and we sincerely apologize for any inconvenience you've experienced. Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this matter.

Regards,
Team Bareeze

Rated 1 out of 5 stars

I'll give a -1 star to this brand it's…

I'll give a -1 star to this brand it's a real scam. please don't trust bareeze. I've ordered a three piece suit(shirt, dupatta and trouser) and i just received one piece. The price was 2,425 for the full suit on the website when i was ordering. I even called on the helpline number and they ASKED me to visit the nearest store for the full suit and when i went there they said to call the helpline so i did. First they said" Just one piece was in stock so we dispatched just 1 piece" then they changed there technic of scam and said"The whole suit is 5,000, just one piece is priced 2,425" THEN WHY THE HELL YOU SHOWED A THREE PIECE IN THE DISPLAY PICTURE????? AND IN THE DESCRIPTION AS WELL ... TO SCAM PEOPLE?????

February 14, 2024
Unprompted review
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Reply from Bareeze

We are sorry to hear about your experience, and we completely understand your frustration. This is definitely not the level of service we aim to provide, and we apologize for any confusion or inconvenience caused.

We would like to investigate this matter further to ensure that we address it appropriately. Could you please provide your order details, such as the order number or the name under which the order was placed? This information will help us look into the issue and resolve it as quickly as possible.

Once again, we apologize for the inconvenience, and I assure you that we will do our best to make things right. Thank you for bringing this to our attention.

Regards,
Team Bareeze

Rated 1 out of 5 stars

Scam website do not order from Bareez.com

I would give it zero stars. It’s genuinely a scam website for UK and other foreign users. It makes you bank transfer monies and then not deliver the goods. The WhatsApp call number does not work, they will not pick up. And do not email you when you dispute they have not sent the order, but taken the money from the account. I order from Maria B, Asim Jofa and other reliable websites. Nothing like this has ever happened. Everyone report Bareez WhatsApp number and write about the poor customer service and save others from experiencing a dreadful level of service.

February 2, 2024
Unprompted review
Bareeze logo

Reply from Bareeze

We're truly sorry to hear about your negative experience, and we understand the frustration and disappointment it has caused. Providing a reliable and trustworthy shopping experience is our utmost priority, and we're deeply concerned to learn that you have not received the level of service you deserve.

Your feedback is invaluable to us, and we take it very seriously. We're committed to investigating this matter thoroughly and taking immediate steps to rectify the situation.

Could you please provide us with more details about your order, such as the order number or the name under which the order was placed? This information will help us locate your order in our system and address the issue promptly.

We apologize for any inconvenience you've experienced, and we assure you that we're dedicated to providing excellent customer service. Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this matter and regain your trust.

Regards,
Team Bareeze

Rated 1 out of 5 stars

Very bad experience

Very bad experience, very bad ethics have been followed by Bareeze.

January 10, 2024
Unprompted review
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Reply from Bareeze

We're truly sorry for your experience. Your feedback is important, and we're investigating the issue urgently. We'll do everything to resolve this and regain your trust. Could you please provide us your order details so we can check and get back to you?

Regards,
Team Bareeze

Rated 1 out of 5 stars

Never buy online

Never buy online.
The website is misleading and puts an order through when the item may not even be available anymore.
It's a waste of time and energy and then the customer rep casually says " look for another item" rather than apologising for the inconvenience and sorting the website issues out.
Please do not buy online wit Bareeze at all.

January 9, 2024
Unprompted review
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Reply from Bareeze

We're truly sorry for the inconvenience you've experienced. Your feedback is invaluable, and we're taking immediate steps to address the issues with our website and customer service. We appreciate your patience and understanding. Could you please send us the order details so we may check and get back to you accordingly?

Regards,
Team Bareeze

Rated 5 out of 5 stars

I am proud of this brand

I am proud of this brand , because it's my homeland brand . I am used to buy their trendy,classic,comfortable clothes . I love Bareeze .

August 11, 2022
Unprompted review
Bareeze logo

Reply from Bareeze

We're thrilled to hear about your loyalty and love for Bareeze! Thank you for your support and for being a valued customer. We're committed to continuing to provide you with trendy, classic, and comfortable clothes that you love. If you ever need anything, feel free to reach out to us.

Regards,
Team Bareeze





Rated 1 out of 5 stars

Bareeze Brand with no customer service

Unfortunately I ordered more than 3 weeks back they charged my credit card and till now haven’t delivered my items and now saying part of my order is sold out and they will give me a voucher in these three weeks I have called and emailed and left what’s app messages but no response then I got hold of their head office number from a branch manager talked to their customer service lead Saima she promised it will be shipped the day I talked and now another 3 days have passed will never shop here again I will complain mean while I orders Maria B and Ethnic both were prompt and excellent customer service

May 3, 2023
Unprompted review
Rated 1 out of 5 stars

I don’t even want to give them 1-star

I don’t even want to give them 1-star. I cancelled my order on 14th december 2022, and we are now in march 2023. I have still not received my refund 55000 rupees. In the beginning they reply my emails, but now they dont do that anymore. But now I have contacted my bank and applied for a fraud case. Enough is enough. They say, that they are a international big brand. What a fraud. DONT BUY ANYTHING ONLINE.

December 14, 2022
Unprompted review

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