Barefoot Athlete 

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Rated 5 out of 5 stars

I ordered Merrell Barefoot Flux. Superbly packed, delivered fast and great communication. I can't wait to try the shoes.

Rated 5 out of 5 stars

Nothing has ever been a problem for Steve and Paul at Barefoot Athlete. Have given expert advice on shoe choice, as well as how to improve on the deficiencies in my running form! Friendly, reall... See more

Rated 5 out of 5 stars

Not only is the website full of really useful advice, but the guys at barefootathlete back this up over the phone too. Really useful when trying to determine the right size to get. Really good service... See more

Rated 5 out of 5 stars

I've bought 3 pairs of shoes so far from barefoot athlete, and each time the whole process was smooth and efficient. haven't had the need to test their returns procedure, but otherwise everything else... See more

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Rated 5 out of 5 stars

Everything you expect from modern E-commerce

I normally try and buy for a local shop on principle, but Barefoot running shoes aren’t free available in a small market town like rugby.

The reason why I’m taking time to this survey is that Barefoot Athlete took the time to respond to my e-mail requesting advice on the product I bought from them, plus I also found the Youtube review were useful (it’s how I found the site)

October 4, 2012
Unprompted review
Rated 3 out of 5 stars

Good shoes on offer

l am happy with the shoes received....yet there was a mix up with my postal address and the original shoes were sent to the wrong destination. l then received the original shoes and the 2nd choice pair (after having to reorder and track down the shoes via Royal Mail) on the same day, that being a few days after the expected date...
If Barefoot Athlete had handled this with a simple apology for the inconvenience, it would had made a big difference, as it was left to me to find the time to send back one pair of the shoes.

October 3, 2012
Unprompted review
Barefoot Athlete logo

Reply from Barefoot Athlete

Hello Matthew,
We are sorry that you are not happy with our service after your order submitted on 24/9. Our error was that we gave you the wrong tracking reference which led you to believe that your shoes had been sent to the wrong address. We immediately agreed to ship another pair. Infact both shoes were shipped to the correct address and both pairs arrived at your address.
I apologise that you have suffered the inconvience of returning one of the pairs. We will of course refund your return postage costs.

Rated 5 out of 5 stars

Utterly faultless

Called for advice, was given candidly, without bias to a product. Coaching tips were given by a qualified barefoot coach, told him my requirements and concerns. He recommended a product with no strings attatched. I bought the shoes, I love the shoes, I will be buying more shoes in the future. Fantastic service, swift delivery. An all together pleasant experience!

October 2, 2012
Unprompted review
Rated 5 out of 5 stars

Good Service

Package arrived promptly. Instructions included for starting barefoot running also useful.

October 1, 2012
Unprompted review
Rated 5 out of 5 stars

Brilliant customer care.

Nothing has ever been a problem for Steve and Paul at Barefoot Athlete. Have given expert advice on shoe choice, as well as how to improve on the deficiencies in my running form!

Friendly, really rapid delivery and allowing the shoes to be tried out in the real world is just unbeatable. Returns are refunded lightning fast and no questions asked. Highly highly recommended.

October 1, 2012
Unprompted review
Rated 5 out of 5 stars

Fantastic service.

The Barefoot Athlete had my favourite Vivo Barefoot Neo Trail shoes at a very good price. They arrived quickly and VAT had been taken off (We're outside the EU). I was also impressed that instructions for barefoot/minimal shoe beginners had been included- it's very easy to get injured at first if you're used to cushioned shoes.
I'll definitely be ordering from them again.
By the way the Neo Trails look minimal, but I walked the Pennine Way in them in April (lots of snow) and for the first time on hiking trip didn't get a single blister.

September 30, 2012
Unprompted review
Rated 5 out of 5 stars

A Baretastic shopping experience :-)

A1 thanks. I had a real problem in getting the right size specific running shoe that I wanted and ended up ordering 5 pairs in total over 3 orders ! The orders arrived to the North of Scotland next day every time and the refund was equally as quick when I returned the surplus.
Thanks for your patience and excellent service. The Merrell Trail Glove is a lovely shoe to run in but make sure that you order a whole size larger than you would normally use !

Mike.

September 28, 2012
Unprompted review
Rated 5 out of 5 stars

Will use again!

Very quick delivery and sent email updates on the order process. Pricing and delivery were great so will definitely be returning!

September 28, 2012
Unprompted review
Rated 4 out of 5 stars

Quick delivery

I ordered pair of shoes from UK, and they were delivered straigth to my mail box in a week. I'm pretty satisfied.

September 26, 2012
Unprompted review
Rated 5 out of 5 stars

Excellent customer support, fast shipment

Would recommend the company to buy your shoes from. Communication is good and I bet they are also very helpful when in need of advice. I thought I ordered the right shoes, which was unfortunately not the case, but returning was no problem at all. No hassle. Next time I will definitely buy again! Thanks.

September 26, 2012
Unprompted review
Rated 5 out of 5 stars

Great service

The service was great - easy to use site, good prices and amazingly quick delivery. Really impressed!

September 22, 2012
Unprompted review
Rated 5 out of 5 stars

PERFECT SERVICE A+

Fast service ! Quick delivery with reasonable shipping costs to Sweden! sealed in plastic.

Will order more later ;-)

September 21, 2012
Unprompted review

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