The Bras are nice, but the return policy is crap, you can’t return you bra though the Postal service, you have to return it though DHL deliveries service which is expensive and inconvenient. They hav... See more
Company replied
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The Bras are nice, but the return policy is crap, you can’t return you bra though the Postal service, you have to return it though DHL deliveries service which is expensive and inconvenient. They hav... See more
Company replied
Would not use this Company again. Ordered an underwear set for a wedding and paid guaranteed next day delivery. Arrived 5 days later and was still charged the next day delivery charge. I made a com... See more
Company replied
Brenda at Bare Necessities is very helpful & gives the personal touch ~ phoning to give me status of order. (Items held up thanks to Brexit ~ totally out of her control) These are such difficult... See more
I have been shopping at "Bare Necessities" online for several years now from overseas. I cannot praise this Company enough, Brenda and her team always go that extra mile to ensure customer satisfa... See more
The Original Lingerie Boutique - Est 1996
4 High Street, ST14 7HT, Uttoxeter, United Kingdom
Hasn’t replied to negative reviews
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What a find! Great service, fabulous stock, all my favourite brands. Thank you.
i wouldn’t even give 1 star DO NOT BUY from here . still waiting for order form 6th june and i paid 2 day shipping. no one replays to emails ( the email address bounced too).
Not what they say they are don’t waste your money especially if your wanting for a holiday you won’t get it in time !!
Notice no reviews are recent , if you search reviews you will see how bad they are. DO NOT BUY
The product knowledge of the staff coupled with their excellent customer service, altogether a really great company to purchase from.
I've been buying on line from Bare Necessities for a number of years & have always had excellent service from them. After a number of years of wearing the same brand of bra it became clear that it was time for a re-fit. I live quite a distance from the shop but through a combination of phone calls, emails & photographs Sue & Emily were able to identify two bras that fit perfectly, are comfortable & provide all the support I need. I can't speak highly enough of the level of customer service I received.

Reply from Bare Necessities, UK
Beautiful lingerie, fast despatch and the best customer service, very helpful and professional. Thank you!

Reply from Bare Necessities, UK
Arrived promptly beautifully wrapped. The best swimsuits I’ve had for years . Swimsuits that actually make an older size 14 look good! Can’t remember the last time I felt this good in a swimsuit

Reply from Bare Necessities, UK
The level of customer service from Brenda at Bare Necessities has been exceptional. On receiving my order she immediately updated me as to the expected delivery times for my order as a few items weren't in stock so needed to be ordered in to store. I explained that the order was placed to take away with me and gave the date of my travels to which she worked very hard to ensure that as much of my order could be fulfilled by that date as possible. She was very mindful of the date and updated me as soon as she could. I received most of the order in good time, the outstanding items are on the way now. As usual, the quality is exceptional. I'm very pleased with my purchases and wouldn't hesitate to order from Bare Necessities again. I would also recommended to friends and family .
Fantastic selection of beautiful swimwear.
Excellent communication, good delivery options and overall great customer service. Thank you!
Evening!
Received my lovely bra today together with your note informing me of your VAT deduction.
Well, I am very pleasantly surprised that you have done this ... thank you so much!
Hadn't even realised that "UK" was on my PayPal account so have now rectified 🤞
Thanks again 😊
Best wishes
Vanessa
The service we got was excellent . The help my wife received was very helpful , as my wife has got Dementia, so it was important to have good service , and that is what we got . 10 out of 10.
Amazing service. Incredibly helpful. Love my purchases and will be back.
I have recently placed my second order with Bare Necessities. The customer service is outstanding. Brenda ordered a bra and briefs from a Lise Charmel collection that wasn’t on the website. My parcel arrived within a week. I am very impressed and would highly recommend.
Brenda and Linda offer superb advice and excellent customer service. I wouldn’t shop anywhere else for my underwear and swimwear. I’m always delighted with my purchases.
Hi Brenda
Just to let you know briefs arrived today. Just wanted to thankyou once again for your trouble and your good service.
I received superb customer service. It was especially good to chat to Brenda over the phone and discuss the challenge of a flattering swimsuit for an 18D! Her knowledge is extensive and I will now be hitting the beach with confidence and glamour this summer😊. Thank you Bare Necessities!
Good customer service and lovely bras. Ordering online is fine if you know your sizing as you pay the return costs but I would much prefer to go to the shop - looking forward to when we can.
Brenda at Bare Necessities is very helpful & gives the personal touch ~ phoning to give me status of order. (Items held up thanks to Brexit ~ totally out of her control)
These are such difficult times for businesses like hers & I really appreciated that personal touch & the handwritten individual notes that came with both my parcels.
I now have the website safely bookmarked & will most certainly be ordering again as I upgrade my "undies" drawer. I just love the Prima Donna range she stocks.
A pleasure to do business with.
I recently purchased a Louisa Bracq Serie bra and shortie pants. I was unfamiliar with this brand but owner Brenda’s knowledge and experience was invaluable in finding the correct size which had to be ordered. The bra is so light and comfortable and I am sure will become a favourite among brands.Thank you again Brenda for your expertise.
Wonderful lingerie and equally wonderful and personal customer service. Brenda takes such care to make sure you are happy with your order. Would definitely recommend.
Very impressed with the service I received from Bare Necessities. Placed my first order with them last week on behalf of my mum. I received a telephone call from Brenda that afternoon informing me that one bra was in stock and the other would need to be ordered from Belgium. Brenda asked me if I would like the bra that was in stock to be sent out immediately or did I prefer to wait until the second bra had arrived. I was happy to wait and for both bra's to be despatched together. I received an email once they had been despatched and they arrived within 48 hours. My mum is really pleased with her new bra's and I would have no hesitation in recommending Bare Necessities and would certainly use them again in the future
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