Barksandbunnies Reviews 10

Having bought Fluff & Tuff dog toys from Barks and Bunnies in the past, I contacted them to ask if they planned to stock the latest toy, Archie the Red Panda. They told me that the UK distributor hadn’t got any yet, but then they told me they’d managed to get their hands on one! I think they were as excited as me! I duly received Archie along with a handwritten note addressed to Sky (the dog). I promised them a photo but as this was a gift for my friend’s dog (my step-dog), I’ve not managed to do so yet. He tells me that she loves the new toy and has woken him several times this week, shoving the toy in his face, wanting him to play. Very grateful to Barks and Bunnies and I hope to get that photo asap.

Excellent, order sent quickly, even got a nice message wishing my bunny Clover a happy Xmas, really nice company.

I ordered a lot of rabbit things - DHL messed around for ages and my order was really delayed, but Amy was so helpful throughout the whole thing, their customer service is amazing and I would order from them again in a heartbeat. When the order did arrive the items were even better than I expected. Highly recommend!

Order was shipped very quickly, and incorrect size coat was refunded promptly. Also got a lovely hand written note in with my order - will definitely use this company again.

Ordered a Maelson Lounge Mat 8 days ago. Shown on the website as “In stock” and delivery within 3 - 4 working days. Received an email this afternoon stating that Maelson would not be providing any more until w/c 24th May. Barks and bunnies obviously had none in stock when I ordered (this can happen) but also didn’t bother to let me know for 8 days. Had I known sooner then I could have bought one from elsewhere, but a lot of companies seem to operate in this “just get the orders in and hopefully it’ll work out” manner these days. Order cancelled, will buy elsewhere on principle. Very dissapointed.

Great experience.
Really nice company and produce. My menagerie loves the items I get them from here.
Also love the little hand written letters in the parcels. Really adds the personal touch to it.
Keep it the good work.

Excellent assistance from Amy with my numerous enquiries and emails.
Barks and Bunnies are operating a great service under very difficult trading conditions at the moment, post Brexit and Covid.
Communication with Barks and Bunnies is very good and the customer gets that personal touch.
First class!

I've received my order today and I am so pleased. The communication has been great, Amy has kept me updated and even though delivery was very slightly delayed due to a supplier issue, I was fully informed. I have been able to get hold of antimicrobial hand scrub, which as my husband has been seriously ill, is incredibly important for us. They also have a fantastic range of products for rabbits - one of very few companies that do. My rabbits love the dried forage they sell and the hay cube toy has gone down very well!

My first order
and a nice personel touch from Amy, who packed my order put in a note to our dogs Busta and Ruby. answered all emails prompt and sent an email regarding order status, the new blossom ruff wear fleeces look great. all at a good price thank you Amy and all the team at Barks and Bunnies X

I placed my first order with Barks and Bunnies and it was fantastic. The items I wanted wasn't in stock but signed up to be notified when they came into stock. I very quickly got an email from them (even though it was the evening) saying that they'd order the bag I wanted and it'd arrive within a week. I also enquired about the size of some toys and if they'd fit in the bag and they sent me photos of what I was querying. Also when the items came into stock they emailed me and said that they'd only update the stock on the website when I was ready to order to make sure someone else didn't jump in and order before me. I placed the order and it arrived next day. Really really good service, they just get it so right. I'll be back for more :)