Barnham Broom Reviews 3

TrustScore 3.5 out of 5

3.7

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Company details

  1. Hotel
  2. Conference and Meeting Room Service
  3. Fitness Center
  4. Golf Club
  5. Brasserie
  6. Spa Resort

Written by the company

Barnham Broom is an award-winning destination located just west of Norwich, Norfolk, seamlessly blending luxury hospitality with regional commerce. Situated only 11 miles from Norwich City Centre and Norwich Airport, this 300-acre estate serves as a strategic venue for corporate events, conferences, and business retreats in East Anglia. The resort features: Business & Events: Four versatile meeting suites (capacity up to 220) equipped with full AV support and high-speed Wi-Fi, ideal for Norwich-based networking and global summits. Championship Golf: Two renowned 18-hole golf courses the Pennink and the Steel, offering a premium setting for corporate golf days. Luxury & Wellness: A 4-star hotel with 46 contemporary rooms, the 2-AA Rosette Brasserie at Barnham, and the comprehensive Edge Health & Fitness Club. The Spa at Barnham Broom: A tranquil sanctuary offering a wide range of holistic treatments, from rejuvenating facials to deep-tissue massages. Utilising premium products, the spa provides a tailored wellness experience designed to help guests decompress and recharge.


Contact info

3.7

Average

TrustScore 3.5 out of 5

3 reviews

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Rated 5 out of 5 stars

A top notch stay 👌🏼

We took advantage of the Lazy Sunday deal over the May bank holiday. It was £250, which included a 3 course dinner, breakfast (including continental and something cooked from the kitchen), a complimentary room upgrade and 2 x passes for the leisure facilities. The location of Barnham Broom is great, close enough to the city if you wish to venture that way and there are lots of lovely walks close by too. All of the food was delicious and presented to a high standard. I especially liked the granola station at breakfast, never seen that before and thought it was a great idea! We had a lovely stroll round the golf course after dinner as well and watched the sunset, it was bliss. The gym had a good set of amenities and the pool was a decent size too. Customer service both during and after our stay has also been top notch. We only live a few miles up the road, but we will return for another staycation in the future. Thanks for having us.

May 24, 2026
Unprompted review
Rated 1 out of 5 stars

Harrassment

Staff: Amazing
Food: Amazing
Spa; Amazing
Room: Amazing

So why the 1 star? Because I can't give minus. We spent a fortune for 1 night with treatments and like above everything was amazing until we finished our treatments. We where in our robes and had to walk through a busy Sports Bar where there where drunk golfers. Walking through my wife got wolf whistled and comments made at her. She then refused to go through and we had to walk outside the hotel in our robes to get to the health club. When we told reception they knew EXACTLY who the people where and they said it happens to the staff. Clearly there has been previous incidents yet they still allow this to go on. It ruined what should have been a special occasion for us. You dont spend £700 to get harassed. Pretty poor. Never coming back.

September 21, 2025
Unprompted review
Barnham Broom logo

Reply from Barnham Broom

Thank you for sharing your feedback and providing the additional details regarding your stay. I was concerned to hear that the situation left you feeling unsettled, as it is never our intent for a guest to depart feeling anything less than valued.

While the circumstances were unique, I agree that the communication could have been handled with more de-escalation and care. We are reviewing this internally to ensure our team is better equipped to manage sensitive interactions moving forward.

To help me complete my internal review, could you please let me know if you contacted our management team directly to lodge a complaint immediately following your stay? This will help me track any existing correspondence on our end.

We appreciate your patience and hope to provide a much more seamless experience if you choose to stay with us in the future.

Rated 5 out of 5 stars

We went to a wedding at this wonderful…

We went to a wedding at this wonderful venue on Saturday. The staff were amazing they really couldn’t do enough to make it a special day. The food was second to none. Well done to everyone involved. You all made a beautiful day even more special. X

June 21, 2025
Unprompted review
Barnham Broom logo

Reply from Barnham Broom

Thank you so much for sharing your comments, we are glad both you and the bride and broom enjoyed the day. We will pass your tanks onto the staff too.

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