Barokshop Reviews 27

TrustScore 3.5 out of 5

3.4

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Company details

  1. Tack Shop

Written by the company

Spanish, Portuguese, Hungarian & Fantasy for every horse The Barokshop is the place to be for everyone who is looking for horse tack that is slightly different. Whether you're looking for Spanish, Portuguese or Hungarian gear or something for a fantasy look, the Barokshop has it! Our baroque tack is widely used for baroque horse like the Andalusian, Lusitanos and Friesians. It also fits in perfectly in a medieval or fantasy setting, Our baroque tack is not only very suitable for a photo shoot but is also widely used as a daily outfit for those who ride classic / academic or Working Equitation. In our webshop you will find a selection of special and beautiful items of good quality. We are specialized in baroque bridles, breastplates, bits and stirrups that are not available in ordinary equestrian shops. Many of our products are handmade with love for the trade in Spain, Portugal and Hungary.


Contact info

3.4

Average

TrustScore 3.5 out of 5

27 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Stellar customer service!

The customer service was the best I've ever experienced. They helped me determine the color of my item and even found an extra bridle, to match the breastplate, in there shop and offered me the ability to purchase it.
Both pieces arrived on time and beautifully packaged.
I will definitely be purchasing from them again.

February 27, 2024
Rated 3 out of 5 stars

Mixed quality product; Seller helpful

The item was not as described/ pictured on the website. First, it was a lower quality leather than expected with glue coming out of the seams, and second the brown shades of the bridle and breastcollar did not match with one lighter and one darker (they noted there is normally variation on the brown color so if you want to be sure of a match order black). So I returned both. The seller ended up allowing a late, international return, so that was helpful. But it did cost about the same cost of the bridle and breast collar in shipping. I considered selling it locally but with the issues described, I did not feel comfortable doing so.

My sister got a bridle and breastcollar that she really likes (black), and the seller was very helpful to her in picking it out.

I think my sister would give a 4-5 rating and me a 2, so I am putting a rating of 3.

September 9, 2023
Rated 5 out of 5 stars

First time ordering tack overseas

First time ordering tack overseas. The BarokShop made it easy with great communication and help ordering. The breastcollar was shipped to me quickly so I could use it right away. I highly recommend. The products themselves are well made and I was impressed with the quality. I finally found a breastcollar to fit my horse and am so happy to use it. It fits him well! BAROKSHOP went above and beyond to make sure I got the proper measurements needed to fit my horse, and were so easy to work with. HIGHLY recommend.

August 17, 2023
Rated 1 out of 5 stars

I have ordered and paid for items 1st…

I have ordered and paid for items 1st of dec - even got payment confirmation via paypayl - but guess this is just "fake"...and not received anytning and they dont reply on email. I cannot recommend ordering anything at this shop

December 7, 2020
Unprompted review
Barokshop logo

Reply from Barokshop

Hi Maloue,
First of all, I´m so sorry for your experience.

I took over the shop a little awhile ago (since april 2021) and unfortunatly I cant find anything in the systems anymore to find what happened exactly with your order.
Feel free to contact us, I promise I will do my best for every customer and reply as soon as I can!
All the best, Nynke

Rated 1 out of 5 stars

The director never send me an item like…

The director never send me an item like 3 years ago. A shame. You should never order and never trust him.

November 30, 2020
Unprompted review
Barokshop logo

Reply from Barokshop

Hi Elinor,
First of all, I´m so sorry for your experience.

I took over the shop a little awhile ago (since april 2021) and unfortunatly I cant find anything in the systems anymore to find what happened exactly with your order.
Feel free to contact us, I promise I will do my best for every customer
All the best, Nynke

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