Barry-callebaut.com Reviews 2

TrustScore 3.5 out of 5

3.6

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3.6

Average

TrustScore 3.5 out of 5

2 reviews

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Rated 5 out of 5 stars

I deal with Barry Callebaut on a weekly…

I deal with Barry Callebaut on a weekly basis, placing orders and arranging delivery etc. I have to say their customer service in the 3 years I have dealing with them is exemplary. Libby in customer care is super responsive and a pleasure to communicate with. Well done guys for making my job just that bit easier.

March 3, 2026
Unprompted review
Rated 1 out of 5 stars

Hi I wrote here at 29 October 2024

Hi I wrote here at 29 October 2024, but unfortunately nobody hasn't called me. Then Hi spoke to your customer service at 20 February 2025 regarding my enquiry from your website on October. I mentioned that on the phone I haven’t heard back from you after my enquiry. She said to me someone will call me, but still same and nobody called me. again I sent another email 21 February and still nobody hasnt came back to me. We want to sell your products to our customers (Patisseries, Coffee shops, bakeries and online ) please Can someone contact to me regarding pricing and open an account? Please let me know. Thank you.

October 29, 2024
Unprompted review

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