It was funny to receive my package and see my name written on the front (screen printing every box separately!? That's bonkers, but sweet). I loved the care taken with packaging the baru hot chocolate... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I discovered their marshmallows via a sample another company included in their package (clever thinking ☺️). I liked it so much I placed an order immediately. It was delivered very fast (the next d... See more
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I discovered one of their products recently, and I love it! I placed an order not long ago, the delivery was super fast, the packaging was great, and the product is really high quality. I highly recom... See more
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Easy choice on your site. No problems with payment (except that the instructions for payment by ing cardreader are incorrect, but that is so with all the sites and is due to the bank, not to you - an... See more
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Company details
About BARÚ
Written by the company
Welcome to Diepenbeek, Belgium, where Gunther & Maarten whip up tasty treats bursting with authentic flavour! ✨ What emerges from their bubbling brains? Only the most wondrous and delicious bites and drinks! Fluffy chocolate marshmallows with delicious toppings, chocolate bars with wonky flavours and decadent hot chocolate & chai.
We want to create our wonderful bites and drinks in the most sustainable way. We focus on socially inclusive and local manufacturing, short supply chains and eco-friendly packaging. With each delicious nibble or sip, you’re supporting positive change! 💚
Visit our webshop or follow us on social media to see new flavours and seasonal specials.
Welcome to the whimsical world of BARÚ!
Written by the company
- From our small studio in Diepenbeek, Belgium, we craft lovely lattes & magical marshmallows designed to delight. ✨ What started in the bubbling brains of Gunther & Maarten has grown into a colourful universe of feel-good treats: spiced chai, creamy matcha, cosy pumpkin spice lattes, fluffy chocolate-covered marshmallows & dreamy hot chocolates. 😋 At BARÚ, we're on a mission to spark joy – one bite, one sip, one smile at a time. That’s why we only create what truly wows us. If it doesn’t feel 100% magical, it doesn’t make the cut. We proudly work with local & socially inclusive partners, keep our supply chains short, and pack your treats with care - and conscience. Because sweet moments should also make the world a little sweeter. 🧡 So go ahead, treat yourself. Escape the ordinary. Welcome a moment of wonder.
Contact info
Industrielaan 4, 3590, Diepenbeek, Belgium
- 011850560
- shop@baru.be
- www.baru.be
Treat yourself to something sweet! 😋
4.7
Excellent
320 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Fast delivery and good quality
I ordered chai powder and it was delivered the next day. Very happy with the product!
August 17, 2023
Reply from BARÚ
Happy to hear everything went okay and that you're loving our chai! Enjoy!
Sweet greets,
Anne - BARÚ
Fast service and nice white chocolate…
Fast service and nice white chocolate latte powder!
August 17, 2023
Reply from BARÚ
Thank you for sharing the love for our White Chocolate Latte! ♥
Sweet greets,
Anne - BARÚ
I was pleasantly surprised by Baru’s…
I was pleasantly surprised by Baru’s Discovery Box! Baru has the most delicious and addictive chocolates! I could not stop eating it. The combination of pure Belgium chocolate with marshmallows and the crunchiness… Also the Bonker bar and the hot chocolate were terrific. I would definitely recommend this brand. The branding is also very good!
August 6, 2023
Reply from BARÚ
Hi Judith, so good to hear you enjoyed our tasty treats! Thank you for your kind words. Have a great day! :)
Sweet greets,
Anne - BARÚ
I love dreamy chocolate Hippos!!
August 2, 2023
Reply from BARÚ
They love you too! :)
Sweet greets,
Anne - BARÚ
Great experience
I received a cup that was broken because of the delivery and if it was just for me i wouldnt have minded. But because it was a present for someone, i sent an email to exchange it for a new one. Instead of me havibg to return the broken one, they just sent me a new one. I really appreciate them doing that. And all of the other products are amazing. The chai is so yum!
July 31, 2023
Reply from BARÚ
Hi Mauri, we were happy to help! We want to assure excellence for our Barústas. :) Enjoy your cups of happiness!
Sweet greets,
Anne - BARÚ
Reply from BARÚ
Hi Theresa, we're very sorry to hear something went wrong with your package. We received your emails on friday afternoon and we're sorry we only got back to you after the weekend. We have opened a case with our fulfillment partner and we're getting back to you soon about the refund.
Enjoy your day!
Kind regards,
Anne - BARÚ
Professional and prompt
Appreciate the ease of placing an online order for these delicious treats. Items arrived quickly, and I loved the personalised box it arrived in!
July 23, 2023
Reply from BARÚ
So glad to hear everything went well and that you're happy with our service! Enjoy and have a great day. :)
Sweet greets,
Anne - BARÚ
Thank you for the surprise!
We love your products & were happily surprised to find some sample chocolates in our order! Thank you 🙏🏻🤗!
June 28, 2023
Reply from BARÚ
We always aim to surprise! So glad to hear you're happy with our products and service. :)
Sweet greets,
Anne - BARÚ
Will definitely order again
Very good products and very good service. And also very good packaging. Thanks a lot!
June 20, 2023
Reply from BARÚ
Hi Vincentia,
We're so glad to hear you're happy with our products, service and packaging! Enjoy your treats. :)
Sweet greets,
Anne - BARÚ
Chocolate at its finest
Great products, unique tastes, lovely packaging. Delivery always on point.
👌🏻
June 6, 2023
Reply from BARÚ
Thanks Bob! We're so glad you're satsified with our service and yummy treats. Have a great day! :)
Sweet greets,
Anne - BARÚ
Tasty Marshmallows
The delivery was fast. The Goods were packed very well so that nothing was damaged...!
The Marshmallow creations from Baru are always exciting and taste very good.
May 30, 2023
Reply from BARÚ
Thank you for your kind words! We appreciate you taking the time to write a review. :) Have a sunny day!
Sweet greets,
Anne - BARÚ
Reply from BARÚ
Thank you for your kind review! We really appreciate it. Have a great day! :)
Sweet greet,
Anne - BARÚ
Reply from BARÚ
Thanks Lies! We're happy you're satsified with our service and yummy treats. Have a great day! :)
Sweet greets,
Anne - BARÚ
Easy order, Easy delivery
The ordering was easy. I was informed of the day when the delivery would take place. The delivery was on time as indicated.
April 16, 2023
Reply from BARÚ
Hi Sumathi, nice to hear you're satisfied with our service! Have a great day.
Sweet greets,
Anne - BARÚ
Great to look at, even better to eat
I ordered a box of hot chocolate powder, mini marshmallows, Chai powder, and chocolate mallows. Everything was so good! I love the colorful packages as well!
December 1, 2022
Unprompted review
Reply from BARÚ
Hi Caroline, thanks for your lovely review! We're happy to hear you lvoe our products as much as we do. Have an amazing day!
Sweet greets,
Anne - BARÚ
Very very good marshmallows
Very very good marshmallows. Also there's great customer service.
December 20, 2022
Unprompted review
Reply from BARÚ
Thank you for your kind words! We appreciate you taking the time to write a review. :) Have a sunny day!
Sweet greets,
Anne - BARÚ
Pricy but soo good!
Pricy but soo good!
Yes, it‘s not cheap but these Marshmallows with salted Caramel, in that Chocolate…really these are not the same marshmallows you can buy in the Supermarket, the Texture is different and way better!
And my hubbi loves the hot Chocolate Powder, he said it‘s the best I bought so far and I tried many.
So yeah, from my Point of view pricy but worth it
February 28, 2023
Reply from BARÚ
Hi Janin, thank you for your kind words! Also let your husband know we're honored to have our chocolate powder being described as the best yet. :) Have a sunny day!
Sweet greets,
Anne - BARÚ
A surprise present with awesome chocolates
Hello,
after some changes have happened at Baru I can say that I am still a fan of their products.
It takes some time getting used to choosing products on their website because they no longer offer the previous packages. After a telephone conversation with a friendly Baru employee, ordering went quickly.
fter some changes have happened at Baru I can say that I am still a fan of their products.
If I would like to mention one flaw, it would be the text on the card. Our names were written at the bottom of the drawing and were not so good readable. Maybe something to take into account when printing?
March 16, 2023
Reply from BARÚ
Hi Christel, thanks for taking the time to write a review! We will let our fulfillment partner know to inspect our custom cards closely. Have an amazing day.
Sweet greets,
Anne - BARÚ
Reply from BARÚ
Thanks, Hélène! We're happy to hear you're satisfied with our products and service. Have a great day!
Sweet greets,
Anne - BARÚ
Mouthwatering delicious!!
Mouthwatering delicious chocolate! Trendy and surprising flavours. Absolutely LOVE their Spiced Chai Latte. Great customer service (after an out of stock on one of my ordered items). Recommended for sure!
March 1, 2023
Unprompted review
Reply from BARÚ
Hi Joeri, so glad to hear you're happy with our treats and service! You indeed caught us while having some troubles with our system. We were very relieved to find you very understanding of the situation. Have a great day!
Sweet greets,
Anne - BARÚ
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