System has leaked and not work properly since the original installation. When I called about a warranty on the system, I’m getting the total runaround they now stating they only Warrantee the manufa... See more
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I purchased 3 replacement basement windows and the water wells to prevent leakage into my basement. The windows being replaced were original to the home - almost 50 years, but a small trickle of water... See more
We had our basement system upgraded from an older system and it was not installed as promised. They were supposed to install the dehumidifier in one spot and it was put somewhere else that was not c... See more
agent conduct/contact extreme prices spamming emails BS USA is the best title for the relationship
Company details
Written by the company
Basement Systems USA is your trusted contractor for basement waterproofing & finishing, crawl space & foundation repair and mold remediation in Philadelphia, Wilmington, & Baltimore. Get a FREE quote!
Contact info
2092 East Old Philadelphia Road, 21921, Elkton, United States
- 1-800-768-6745
- PeteW@BasementSystemsUSA.com
- www.basementsystemsusa.com
1.6
Bad
25 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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BS USA explains it
agent conduct/contact
extreme prices
spamming emails
BS USA is the best title for the relationship
April 2, 2018
Unprompted review
Our church had for several years had a…
Our church had for several years had a problem with water coming into our ladies' bathroom that resulted in water going into the men's. Other companies were unsuccessful in solving until we contacted Basement Systems USA who were able to solve our water problem.
April 2, 2018
Unprompted review
one star for SPAM
April 2, 2018
Unprompted review
Good final result, rough time getting there
We had a drop ceiling installed in our basement... The finished product is mostly how we would like it, but it took a few return visits from the installers to get to that point. The workers drilled the wrong size holes in the ceiling tiles, but they came back to correct it. They cut the crown moulding around an outlet without asking us what we would like to do about it (we would've preferred to just remove the outlet and not had a big notch out of the molding). They also left the crown moulding very dirty, but luckily I was able to clean it all off. Lastly, one of the workers left quite a surprise for us in the basement toilet... Which we felt was less than professional. Overall we are now happy with the results with the exception of the outlet cutout in the moulding.
April 2, 2018
Unprompted review
Basement Systems USA
Basement Systems USA installed a cleanspace liner in my crawlspace. It has made our crawlspace a usable space for us which is really great because our house is so tiny and I really like my clothes. So the tools all live in the now dry and clean crawlspace.
February 20, 2018
Unprompted review
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