basschat.co.uk Reviews 40

TrustScore 4 out of 5

4.2

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Rated 3 out of 5 stars

in terms of content this site is excellent,one of the best but unfortunately there is an ever present level of toxicity omnipresent which isn't only tolerated but occasionally even engaged in by the m... See more

Company replied

Rated 5 out of 5 stars

One of the best, if not the best, forums on the internet. Hugely knowledgeable people always ready with friendly advice and help on anything bass or music-related. There are all abilities (total n... See more

Rated 3 out of 5 stars

It's a really good site with a lot of knowledgeable members and some really interesting discussions take place here. Certain mods (self appointed father figure is the worst offender) are incredibl... See more

Rated 5 out of 5 stars

There are a lot of great things about Basschat; the variety of topics that are discussed on the forum, the sense of community and the trust that has built up and, of course, the massive pool of know... See more

Company details

  1. Media Company

Information provided by various external sources

Serving bass players around the world since 2008(ish)


Contact info

4.2

Great

TrustScore 4 out of 5

40 reviews

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Rated 5 out of 5 stars

An all round and excellent website and a true place for bassists of the world!

As a long time user (10+) years, this site is operated to perfection by those who run it. An excellent service is offered should you have an technical issues and the team are all very passionate about what they do. The moderators have excellent judgement and the discussion forums are often a source of both great comedy and debate. All round and excellent website and a true place for bassists of the world!

July 16, 2020
Unprompted review
Rated 5 out of 5 stars

Best bass forum there is.

An excellent website without a commercial agenda. The admin staff are very amiable and I have always had friendly helpful responses with a side dish of good humour.

July 15, 2020
Unprompted review
Rated 5 out of 5 stars

Been on BC since 2012

Been on BC since 2012. Never an issue, always getting great help from the moderators.
Best of all, they aim to keep the site fair friendly - either due to the amount of trolls out there or keeping people safe. Great ethics.

July 4, 2020
Unprompted review
Rated 5 out of 5 stars

True community spirit

There are a lot of great things about Basschat; the variety of topics that are discussed on the forum, the sense of community and the trust that has built up and, of course, the massive pool of knowledge about all thing bass.
Moderation is light-touch but effective and Support has always been excellent. I’ve only had to use it two or three times but I’ve always had a very prompt response and any issues resolved straight away.
At a time when social media seems to be becoming ever more divisive and less tolerant, I consider BassChat to be one of the ‘safe spaces’ on the internet.

July 4, 2020
Unprompted review
Rated 5 out of 5 stars

BassChat is a UK-based musical…

BassChat is a UK-based musical instrument internet forum specialising in the bass guitar, the (stand-up) bass and the appurtenances thereto.

BassChat is a trustworthy, respectful and well-managed forum, and offers in-depth support to its members.

July 3, 2020
Unprompted review
Rated 5 out of 5 stars

Best Bass site EVER!

An excellent forum for all things bass. Great people from around the world, a wealth of knowledge and advice from genuine bassists.

July 3, 2020
Unprompted review
Rated 5 out of 5 stars

Great

I have been using Basschat for 10 years now. The place in the UK, maybe in Europe, to buy and discuss basses. Great community!

July 3, 2020
Unprompted review
Rated 1 out of 5 stars

I was a member for quite a few years

I was a member for quite a few years. There was a recent issue with racism, so I will no longer use the site.

July 1, 2020
Unprompted review
basschat.co.uk logo

Reply from basschat.co.uk

Hi thanks for the review - the issue was dealt with immediately by the team. We pride ourselves on the quality of our community and act as soon as an issue is raised, which happens very rarely. Thanks for visiting anyway.

Rated 5 out of 5 stars

Yearly subscription

I had a problem with my yearly subscription as it didn't work without a PayPal account linked to a credit card. As I stopped linking my PayPal to my credit card for personal reasons just before my renewal, I explained it to the support team. And within 10 minutes I was able to pay my yearly subscription.

July 1, 2020
Unprompted review
Rated 5 out of 5 stars

Basschat very quickly resolved a minor issue

Member since 2008 and never had any problems. When I recently contacted Basschat regarding an overpayment issue, it was very quickly dealt with. Situation fully resolved and refund received the same day. A++++ :)

July 1, 2020
Unprompted review

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