Bathroom Takeaway Reviews 2,795

Brought rads excellent service would highly recommend. Thank you

Only half the items arrived then had to wait 2 more weeks for missing items. The basin was 10 years old and filthy. The date on the bottom was 2016.

Really good quality and easy site to navigate. Courier not the best but sorted in the end.

I can’t comment on the new radiators we purchased from Bathroom Takeaway, because they haven’t been installed yet, the 5 stars is for the positive experience with their Customer Service department. The order was delivered very quickly, within 2 days of placing the order on line. However, the vertical radiator was almost hanging out of its badly damaged box. Because of this, we returned the whole of our order and asked for new replacements to be sent. I phoned Customer Services and spoke to Charmaine.
And explained what had happened with our order. She was very helpful and friendly and told me the replacements would be sent out to us. The next time I contacted Customer Services was for a catch-up on what was happening and when we might expect it. On this occasion I spoke to Jack. Again Jack was extremely helpful and friendly and he advised me that our order was being delivered that very day! Just a short time later it arrived. I had a phone call later on that day from Jack, who just wanted to check that we had received our order and to check everything was acceptable to us. I’m hoping we will be just as pleased with our new radiators. First class service from Charmaine and Jack. They are a credit to the Bathroom Takeaway Company.

Horrible experience overall. Customer experience is pathetic. I had to pay so much extra, plus the hassle, because of incorrect deliveries from Bathroom Takeaway. And on top of that, customer service questions me if I am making false claims. This was really disappointing and offending.

I would never buy from them again. They need to refund me now. I hope they have enough courtesy to do that.

Easy to order, fast efficient delivery as promised. Price unmatched

Just perchased a bathroom vanity unit from nathan phillips at minworth depto he very plesent and helpfull. Would recomend. Vistit to this store. Verry helpfull .

Our Bathroom looks great with the stuff we had . Good value products . The only thing was the delivery not to the door.as we live 20 meters from the curb. Good job we got good neighbours to help put our stuff in our house.

Happy with itam

Excellent.

Only delivered one parcel no information about being a spilt delivery have no idea when second parcel is coming

Delivery was right on time, and the driver was very helpful. Great service overall!

I recently bought some bathroom products and the whole experience was smooth, satisfying, and honestly… a bit of a pleasure.

The quality is fantastic—everything looks great, feels solid, and works exactly as it should. No leaks, no issues.

But the real highlight was Katie. She was incredibly helpful, attentive, and knew exactly how to handle every question. She kept things moving effortlessly and made sure I was completely taken care of, just top-tier service from start to finish.

All in all, amazing products and even better service. Katie really knows how to deliver an amazing experience —left me more than satisfied. Highly recommend!

Easy to order very fast delivery excellent delivery people who are helpful. Great service every time from this company.

I dealt with Yasin for a large order. Yasin was calm, professional and helped me place my order with ease. He was very efficient and kept me fully informed. He even sent me tracking details via WhatsApp. I'm a very demanding person and Yasin was great at ensuring I was a happy customer.

I've been looking for a replacement bath panel for months and finally found one that fits! It looks brilliant. Delivery was very quick too.

Delivered really fast and they look fantastic.
Was worried because they were so cheap compared to other sites but the quality is exceptional. Can’t wait to see them on the wall with the beautiful radiator valves.

Great price and delivered on time. I will definitely order goods from them again in the future. I will certainly recommend them to family and friends.

Great website, super quick delivery and the item was as described and what we needed