Bava's Music City Reviews 

359
TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

Ordered a keyboard cover for my Yamaha 88 key electric piano. Postage was $25 for an envelope-sized satchel at 85g. This which was almost as much as the cost of the cover. The cover didn’t match th... See more

Rated 5 out of 5 stars

To Nick and the whole entire team at Bavas Music City We purchased the Maestro Piano and Nick thoroughly explained what the Piano did in explicit detail so much so that after 30mins we struck up a m... See more

Rated 5 out of 5 stars

I wish all online transactions were as positive as the one I experienced with Nick and the crew at Bava's. From the outset, it was obvious that Nick was highly experienced in all things accordion, and... See more

Rated 5 out of 5 stars

I’ve had the pleasure of buying a full Bose PA system, a Nord Stage 3 keyboard, also a looping station and a gig bag from Bavas Music City and I cannot recommend them enough. All staff members I spoke... See more

Company details

  1. Hobbies & Crafts

Information provided by various external sources

Bava's Music City offers a wide assortment of musical instruments for the professional, hobbyist, or beginner musician. Call us today for fantastic deals!


Contact info

3.6

Average

TrustScore 3.5 out of 5

359 reviews

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No recent history of asking for reviews

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3.6

All reviews

(359)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

I ordered a music stand online from the…

I ordered a music stand online from the Bava's website. Frances Bava contacted me as their supplier could not get the exact model of timber music stand I had ordered. She suggested an alternative model which actually turned out to be a better choice and then followed up on the delivery. She was extremely helpful and efficient and I would certainly recommend this business.

February 7, 2020
Unprompted review
Bava's Music City logo

Reply from Bava's Music City

Hi Chris
Thanks heaps for the great review

Rated 5 out of 5 stars

Return customer

Used Bavas before. Usually good.

February 6, 2020
Unprompted review
Bava's Music City logo

Reply from Bava's Music City

Hi Jeff
We try to do our best
Thanks heaps for the great review

Rated 5 out of 5 stars

Quick and easy

Quick and easy! Fast delivery, 1-2days and it was here! Very happy

February 6, 2020
Unprompted review
Bava's Music City logo

Reply from Bava's Music City

Hi There
Thanks heaps for the great review

Rated 5 out of 5 stars

My first purchase

I am enjoying my product i have purchased, it is the cheapest i could find on the internet and very fast delivery (600kms in less then 24hrs of order) will shop here again

February 5, 2020
Unprompted review
Bava's Music City logo

Reply from Bava's Music City

Hi jay
We try to do our best
Thanks heaps for the great review

Rated 4 out of 5 stars

I would like to thank Phil for…

I would like to thank Phil for assisting me regarding the purchase of an electronic drum kit for my son for Christmas. It was a busy time over that period and Phil made sure it was delivered before Christmas Day from Melbourne which was a huge relief.

January 13, 2020
Unprompted review
Bava's Music City logo

Reply from Bava's Music City

h iJacqueline
Thank you for your great review
I will pass this onto Phil and also the team which made this come together
We hope to see you back with a few upgrades :)
Regard s
BMC Customer Service

Rated 2 out of 5 stars

Drum kit delivered as stated

Drum kit delivered as stated. No instruction booklet and despite an email and phone call requesting instruction manual and the option of paying to have set up, no reply!!!!

Just received a reply to my review. Perhaps if someone had returned a call or email or letting me know that instructions do not come with kit and that you don’t offer set up service, I wouldn’t have give a one star rating. I have since changed my review to two stars as I suppose you at least answered review.

January 13, 2020
Unprompted review
Bava's Music City logo

Reply from Bava's Music City

Hi There
No acoustic drum kits in this range come with instructions as they are quite simple to put together .Also like most retail store music services we do not have a drum set up service for a home setup .
We will take your suggestion into consideration for this service

Rated 5 out of 5 stars

Easy Process

Easy Process. Happy with Product.

January 12, 2020
Unprompted review
Bava's Music City logo

Reply from Bava's Music City

Hi There
Thanks heaps for the great review

Rated 4 out of 5 stars

Really friendly and helpful staff

Really friendly and helpful staff. Very happy when I purchased a digital piano from them. Thanks so much!

January 7, 2020
Unprompted review
Bava's Music City logo

Reply from Bava's Music City

Hi Liberty
Thanks heaps for the great review

Rated 5 out of 5 stars

Great communication and reliable…

Great communication and reliable service. Recommend to everyone sourcing music resources. Thank you

January 5, 2020
Unprompted review
Bava's Music City logo

Reply from Bava's Music City

Hi Evelyn
Thanking you for such a great review

Rated 1 out of 5 stars

Missing stand and headphones in order

Missing stand and headphones in order , still waiting , poor customer service

December 11, 2019
Unprompted review
Bava's Music City logo

Reply from Bava's Music City

Hi There
Are you able to callus so i can identify you as a customer .Because its Xmas season and there has been more than the normal amount of parcels being misdirected This is beyond our control we would need to send you another set.
Ask dor Jarryd or Nic k
0298242211
Regard s
BMC Customer Service

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