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Bayfields Opticians & Audiologists - Camberley Reviews 49

TrustScore 4.5 out of 5

4.7

59-61 High Street,, GU15 3RB Camberley, Surrey, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Neelam, Teya and Holly were absolutely fantastic during my visit. The Eye Examination was the most thorough I have had, and the process was smooth, everything was explained in detail. All the team wer... See more

Rated 5 out of 5 stars

I visited Bayfields Camberley Audiology department. I had my hearing test with Sarah who was amazing. She explained everything so well and was so knowledgeable. Sarah gave honest advice. My next... See more

Rated 5 out of 5 stars

I have been with this Optician for quite a few years. They are the best opticians and they provide a direct personal service they care about the customer and the individual comfort health and well-bei... See more

Rated 5 out of 5 stars

branch called me when they had a cancellation which I accepted, I arrived early and was shown straight in for my appointment. Neelam explained everything as we went through my eye examination


Company details

  1. Optician
  2. Audiologist
  3. Contact Lenses Supplier
  4. Eye Care Center
  5. Glasses Store
  6. Hearing Aid Store

About Bayfields Opticians & Audiologists - Camberley

Written by the company

At Bayfields Opticians and Audiologists, we’re passionate about providing exceptional eye and hearing care with a personal touch since 2004. Our team are committed to delivering tailored solutions that meet the unique needs of each individual, whether it’s a thorough eye test, stylish eyewear, or advanced hearing solutions.

We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.

With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.

Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.

At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.

Bayfields Connect

Written by the company

Eye & Ear Care Just £12 a month
Bayfields Connect is our ear and eye care plan designed to give you complete care, real savings, and peace of mind all year round. For just £12 a month, you can enjoy everything from free eye exams and comprehensive hearing support to exclusive product discounts on hearing aids, glasses, and contact lenses. *T&Cs apply.
Receive a £50 Amazon Voucher for your referral
Plus a FREE eye exam or hearing health check for your friend. Win win! *T&Cs apply.

Be Assured with our 60 Day Money Back Guarantee.

We want you to be completely happy with your eyewear or hearing aid purchase.

We want you to be completely happy with your eyewear or hearing aid purchase.
That’s why we offer our 60 Day Money Back Guarantee - so you can buy with confidence. Be assured, if you’re not completely satisfied, we’ll work with you to put it right. This is our commitment to you, because we want you to Be your Best. *T&Cs apply.

Contact info

  • 59-61 High Street,, GU15 3RB, Camberley, Surrey, United Kingdom

  • 01276 21791

Comprehensive eye tests

Our eye tests last 45 minutes as standard

4.7

Excellent

TrustScore 4.5 out of 5

49 reviews

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Rated 5 out of 5 stars

I visited Bayfields Camberley Audiology…

I visited Bayfields Camberley Audiology department.
I had my hearing test with Sarah who was amazing. She explained everything so well and was so knowledgeable. Sarah gave honest advice.
My next visit was with James to fit my hearing aids. James too was amazing and gave great advice about what to do and expect from the hearing aids.
Everyone at Bayfields were lovely. Lucy welcomed us when we arrived and the lady on reception, sorry I didn't catch your name, was lovely too.
I wouldn't hesitate to recommend anyone to them.

November 12, 2025
Rated 5 out of 5 stars

Highly recommend

Highly recommend, the service from all the staff is always to a very high standard, always thinking of the customer in every way needed.

June 21, 2025
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Reply from Bayfields Opticians & Audiologists - Camberley

We highly appreciate your recommendation and are so glad to hear about your experience. It's great to know our team consistently meets your needs and expectations.

Rated 5 out of 5 stars

Excellent service

Staff very professional and efficient.

June 9, 2025
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Reply from Bayfields Opticians & Audiologists - Camberley

We're happy to hear that our helpful team made your experience in practice a positive one. Thank you for your kind words and positive feedback.

Rated 5 out of 5 stars

Really great service

Really great service, fast replacement of scratched Zeiss lenses under guarantee and very thorough clinical assessment. Would not go to anyone else.

June 16, 2025
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Reply from Bayfields Opticians & Audiologists - Camberley

We're happy to hear that you had a great experience with our service and clinical assessment. Thank you for your positive feedback; we appreciate your trust in us.

Rated 5 out of 5 stars

Professional

Professional

June 27, 2025
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Reply from Bayfields Opticians & Audiologists - Camberley

We appreciate you taking the time to share your positive experience with us; we are so glad to hear it.

Rated 5 out of 5 stars

Excellent optician

June 17, 2025
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Reply from Bayfields Opticians & Audiologists - Camberley

We appreciate you taking the time to share your positive experience with us; we are so glad to hear it.

Rated 5 out of 5 stars

Excellent service

Excellent service. Everything was explained very clearly to me by my optician. Prompt and very efficient.

May 29, 2025
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Reply from Bayfields Opticians & Audiologists - Camberley

We're happy to hear that our optician provided such clear explanations and efficient service. Thank you for sharing your positive experience with us!

Rated 5 out of 5 stars

Rang to ask advice about husband’s…

Rang to ask advice about husband’s hearing aids, they said bring them in and we will check them out for you. Done and collected same day.

June 17, 2025
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Reply from Bayfields Opticians & Audiologists - Camberley

We're happy to hear that we could assist with your husband's hearing aids and provide a quick turnaround. Thank you for sharing your positive experience with us!

Rated 5 out of 5 stars

They sent an e mail to say the…I should get in touch

They sent an e mail to say the audiologist needs to see me ,I also need to see her. Unfortunately I’m in hospital and recovering from a major operation and am unable to able to make an appointment at the moment but would like Camberley branch to know the circumstances and to know I’m not ignoring them.

May 27, 2025
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Reply from Bayfields Opticians & Audiologists - Camberley

We appreciate you letting us know about your situation and that you cannot make an appointment right now. We wish you a speedy recovery and hope to hear from you when you are able to reschedule.

Rated 5 out of 5 stars

All of the above

Punctual
Professional
Calm cool atmosphere

June 12, 2025
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Reply from Bayfields Opticians & Audiologists - Camberley

We're glad you enjoyed your experience with us. Thank you for your positive feedback and for taking the time to share.

Rated 5 out of 5 stars

This was a follow up Audiology appointment

This was a follow up appointment which occurs every 6 months regarding my hearing aids.
I have been a client of this company for many years and always found them to be professional and polite and are happy to explain any procedure used during a visit.

June 3, 2025
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Reply from Bayfields Opticians & Audiologists - Camberley

We appreciate your long-term patronage and are glad you find our team professional and polite. We're happy to hear that we clearly explain the procedures during your visits. Thank you for your positive feedback.

Rated 5 out of 5 stars

Exceeded our expectations!

We visited Andrew (who is brilliant) at Camberley and he restored our faith in going to a professional optician after a disastrous incident in another optician's beforehand! Everybody is lovely at this optician's, we will be back!

June 4, 2025
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Reply from Bayfields Opticians & Audiologists - Camberley

We're happy to hear that your visit restored your faith in professional eye care! We're so glad everyone made your experience lovely, and we appreciate your positive feedback. We look forward to seeing you again.

Rated 5 out of 5 stars

Everything was carried out in the usual…

Everything was carried out in the usual effective and efficient way.

May 19, 2025
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Reply from Bayfields Opticians & Audiologists - Camberley

We're happy to hear that everything was effective and efficient. Thank you for your positive feedback; we appreciate it greatly.

Rated 4 out of 5 stars

Sight ad Sound

Always helpful and answer all my questions and queries.
Good service from helpful staff including Gevevieve (eyes) ad Claire (hearig). Keith

May 2, 2025

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