Neelam, Teya and Holly were absolutely fantastic during my visit. The Eye Examination was the most thorough I have had, and the process was smooth, everything was explained in detail. All the team wer... See more

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I visited Bayfields Camberley Audiology department. I had my hearing test with Sarah who was amazing. She explained everything so well and was so knowledgeable. Sarah gave honest advice. My next... See more
I have been with this Optician for quite a few years. They are the best opticians and they provide a direct personal service they care about the customer and the individual comfort health and well-bei... See more
branch called me when they had a cancellation which I accepted, I arrived early and was shown straight in for my appointment. Neelam explained everything as we went through my eye examination
Company details
About Bayfields Opticians & Audiologists - Camberley
Written by the company
We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.
With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.
Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.
At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.
Bayfields Connect
Written by the company

- Eye & Ear Care Just £12 a month
- Bayfields Connect is our ear and eye care plan designed to give you complete care, real savings, and peace of mind all year round. For just £12 a month, you can enjoy everything from free eye exams and comprehensive hearing support to exclusive product discounts on hearing aids, glasses, and contact lenses. *T&Cs apply.
- Receive a £50 Amazon Voucher for your referral
- Plus a FREE eye exam or hearing health check for your friend. Win win! *T&Cs apply.
Be Assured with our 60 Day Money Back Guarantee.
We want you to be completely happy with your eyewear or hearing aid purchase.

Contact info
59-61 High Street,, GU15 3RB, Camberley, Surrey, United Kingdom
- 01276 21791
Comprehensive eye tests
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I visited Bayfields Camberley Audiology…
I visited Bayfields Camberley Audiology department.
I had my hearing test with Sarah who was amazing. She explained everything so well and was so knowledgeable. Sarah gave honest advice.
My next visit was with James to fit my hearing aids. James too was amazing and gave great advice about what to do and expect from the hearing aids.
Everyone at Bayfields were lovely. Lucy welcomed us when we arrived and the lady on reception, sorry I didn't catch your name, was lovely too.
I wouldn't hesitate to recommend anyone to them.
Excellent service
Excellent service, very professional, friendly and helpful staff who go the extra mile to make you feel comfortable.
Professional
Professional, courteous and the findings were later confirmed by consultant ophthalmic surgeon.
Good service
I am always happy with the annual eye test. I am kept fully informed on the state of my eyes and when I need a new prescription.
May use AI-assist with repliesRead more
Highly recommend
Highly recommend, the service from all the staff is always to a very high standard, always thinking of the customer in every way needed.

Reply from Bayfields Opticians & Audiologists - Camberley
Very professional opticians.
Very professional opticians.
New glasses arrived very quickly, within a few days.

Reply from Bayfields Opticians & Audiologists - Camberley
Really great service
Really great service, fast replacement of scratched Zeiss lenses under guarantee and very thorough clinical assessment. Would not go to anyone else.

Reply from Bayfields Opticians & Audiologists - Camberley
Excellent service
Excellent service. Everything was explained very clearly to me by my optician. Prompt and very efficient.

Reply from Bayfields Opticians & Audiologists - Camberley
Rang to ask advice about husband’s…
Rang to ask advice about husband’s hearing aids, they said bring them in and we will check them out for you. Done and collected same day.

Reply from Bayfields Opticians & Audiologists - Camberley
They sent an e mail to say the…I should get in touch
They sent an e mail to say the audiologist needs to see me ,I also need to see her. Unfortunately I’m in hospital and recovering from a major operation and am unable to able to make an appointment at the moment but would like Camberley branch to know the circumstances and to know I’m not ignoring them.

Reply from Bayfields Opticians & Audiologists - Camberley

Reply from Bayfields Opticians & Audiologists - Camberley
This was a follow up Audiology appointment
This was a follow up appointment which occurs every 6 months regarding my hearing aids.
I have been a client of this company for many years and always found them to be professional and polite and are happy to explain any procedure used during a visit.

Reply from Bayfields Opticians & Audiologists - Camberley
Exceeded our expectations!
We visited Andrew (who is brilliant) at Camberley and he restored our faith in going to a professional optician after a disastrous incident in another optician's beforehand! Everybody is lovely at this optician's, we will be back!

Reply from Bayfields Opticians & Audiologists - Camberley
Everything was carried out in the usual…
Everything was carried out in the usual effective and efficient way.

Reply from Bayfields Opticians & Audiologists - Camberley
Sight ad Sound
Always helpful and answer all my questions and queries.
Good service from helpful staff including Gevevieve (eyes) ad Claire (hearig). Keith
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