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Bayfields Opticians & Audiologists - Cricklade Reviews 

26
TrustScore 4.5 out of 5

4.6

82 High Street, SN6 6DF Swindon, GB


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See what reviewers are saying

Rated 5 out of 5 stars

John I think was his name at Cricklade branch did my contact lens and sight test. Has an excellent manner about him, well presented and cleaned equipment as went. Explained everything really clearly.... See more

Rated 5 out of 5 stars

Very pleasant staff and appointments on time. Explained the actual hearing aids well and invited me back any time I had problems. Definitely recommend.

Rated 5 out of 5 stars

Excellent customer care and knowledgeable staff. First time visiting, but from booking, through my eye examination and providing my new glasses it was excellent. I can be tough with things lik... See more

Rated 4 out of 5 stars

Made welcome for my appointment with a welcome coffee. Optician was friendly, well informed and explained matters carefully and clearly. I then had the opportunity to select frames for recommended rea... See more


Company details

  1. Optician
  2. Audiologist
  3. Contact Lenses Supplier
  4. Eye Care Center
  5. Glasses Store
  6. Hearing Aid Store

About Bayfields Opticians & Audiologists - Cricklade

Written by the company

At Bayfields Opticians and Audiologists, we’re passionate about providing exceptional eye and hearing care with a personal touch since 2004. Our team are committed to delivering tailored solutions that meet the unique needs of each individual, whether it’s a thorough eye test, stylish eyewear, or advanced hearing solutions.

We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.

With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.

Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.

At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.

Bayfields Connect

Written by the company

Eye & Ear Care Just £12 a month
Bayfields Connect is our ear and eye care plan designed to give you complete care, real savings, and peace of mind all year round. For just £12 a month, you can enjoy everything from free eye exams and comprehensive hearing support to exclusive product discounts on hearing aids, glasses, and contact lenses. *T&Cs apply.
Receive a £50 Amazon Voucher for your referral
Plus a FREE eye exam or hearing health check for your friend. Win win! *T&Cs apply.

Be Assured with our 60 Day Money Back Guarantee.

We want you to be completely happy with your eyewear or hearing aid purchase.

We want you to be completely happy with your eyewear or hearing aid purchase.
That’s why we offer our 60 Day Money Back Guarantee - so you can buy with confidence. Be assured, if you’re not completely satisfied, we’ll work with you to put it right. This is our commitment to you, because we want you to Be your Best. *T&Cs apply.

Contact info

  • 82 High Street, SN6 6DF, Swindon, United Kingdom

  • 01793750415

Comprehensive eye tests

Our eye tests last 45 minutes as standard

4.6

Excellent

TrustScore 4.5 out of 5

26 reviews

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4.6

All reviews

(26)

2,123 reviews in the last 12 months

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Rated 5 out of 5 stars

Friendly and informative

Friendly and informative

June 17, 2025
Bayfields Opticians & Audiologists - Cricklade logo

Reply from Bayfields Opticians & Audiologists - Cricklade

We're glad you found our staff friendly and helpful. We appreciate your recommendation very much!

Rated 5 out of 5 stars

Contact lense trial SUCCESS

Delightful pleasant staff. A welcoming light & spacious reception. This was my 3rd attempt at trying Contact lenses - such a different experience! Bayfields opticians provided a completely different approach. Each step was patiently explained & I felt confident (if a little like a dunce!) but I got there in the end. I departed wearing contact lenses, confident that I was capable of removing later without my ‘coach’. I’m thrilled and very grateful. HIGHLY RECOMMEND THIS OPTICIAN.

May 27, 2025
Bayfields Opticians & Audiologists - Cricklade logo

Reply from Bayfields Opticians & Audiologists - Cricklade

We're happy to hear that you had such a positive experience! It's wonderful that our team made you feel comfortable and confident during your contact lens fitting. Thank you for highly recommending our services; we appreciate your feedback.

Rated 5 out of 5 stars

Friendly and knowledgeable staff make a business successful

From entering the practice to leaving after consultation.
We were both completely at ease with all of the friendly, helpful and knowledgeable staff.
Unlike a previous experience which left us preparing to leave your practice after 40 years of satisfied service.
Thank fully you now seem to have turned things around but please be mindful one unsatisfactory member of branch staff can ruin your business in a matter of weeks.

June 3, 2025
Bayfields Opticians & Audiologists - Cricklade logo

Reply from Bayfields Opticians & Audiologists - Cricklade

We're happy to hear that you felt at ease with our helpful and knowledgeable team. We appreciate you bringing your previous experience to our attention. We'll remain mindful of the impact individual staff members can have. Thank you for your feedback.

Rated 5 out of 5 stars

Friendly and helpful staff

Friendly and helpful staff. I really felt that all staff had time to answer all of my questions, and I even got a cup of tea while I was waiting. The Optometrist was thorough and took a lot of time to ensure that the tests were completed with due dilligence. I also felt that she cared about my comfort and experience. Thank you so much!

May 2, 2025

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