The staff are so friendly ask if would like a drink. Take time with you when having eyes tested. Explaining what questions you ask. In the past had new glasses and they help and tell the trust to what... See more
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Very welcome from the minute I entered the shop, coffee was offered and just a short wait for my appointment. The ophthalmologist was extremely professional and took his time in testing my eyes,... See more
Felt cared for & the ophthalmologist was genuinely interested in me, really good explanations. No pressure to buy new spectacles. Nice reception area, offered a hot drink on arrival. A real step back... See more
Company replied
I was seen on time. Everyone was very kind and welcoming. I felt relaxed. The optician was efficient and very pleasant. I didn’t need any new glasses but there was no hard sell to get me to update my... See more
Company details
About Bayfields Opticians & Audiologists - Frodsham
Written by the company
At Bayfields Opticians and Audiologists, we’re passionate about providing exceptional eye and hearing care with a personal touch since 2004. Our team are committed to delivering tailored solutions that meet the unique needs of each individual, whether it’s a thorough eye test, stylish eyewear, or advanced hearing solutions.
We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.
With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.
Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.
At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.
We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.
With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.
Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.
At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.
Bayfields Connect
Written by the company
- Eye & Ear Care Just £12 a month
- Bayfields Connect is our ear and eye care plan designed to give you complete care, real savings, and peace of mind all year round. For just £12 a month, you can enjoy everything from free eye exams and comprehensive hearing support to exclusive product discounts on hearing aids, glasses, and contact lenses. *T&Cs apply.
- Receive a £50 Amazon Voucher for your referral
- Plus a FREE eye exam or hearing health check for your friend. Win win! *T&Cs apply.
Be Assured with our 60 Day Money Back Guarantee.
We want you to be completely happy with your eyewear or hearing aid purchase.
That’s why we offer our 60 Day Money Back Guarantee - so you can buy with confidence.
Be assured, if you’re not completely satisfied, we’ll work with you to put it right.
This is our commitment to you, because we want you to Be your Best.
*T&Cs apply.
Contact info
4 Eddisbury Square,, WA6 6QS, Frodsham, Cheshire, United Kingdom
- 01928 732255
Comprehensive eye tests
4.3
Excellent
27 reviews
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Friendly opticians
I was seen on time. Everyone was very kind and welcoming. I felt relaxed. The optician was efficient and very pleasant. I didn’t need any new glasses but there was no hard sell to get me to update my original ones and they noticed that the arms on my reading glasses were loose and tightened them for me. Really nice opticians. I’ve been going for years and would not go anywhere else. I would thoroughly recommend them
November 14, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Completely incompetent
Lack of communication, Faulty glasses costing over £400, reported to Opticle Consumer Complaints.
Bayfields Frodsham Cheshire
August 9, 2025
Unprompted review
Reply from Bayfields Opticians & Audiologists - Frodsham
We appreciate you bringing this to our attention. We're sorry you experienced communication issues and problems with your glasses. We've liaised with the Frodsham practice and they have followed up with you directly.
A haven of care & calm
Felt cared for & the ophthalmologist was genuinely interested in me, really good explanations. No pressure to buy new spectacles. Nice reception area, offered a hot drink on arrival. A real step back to a world of caring customer service.
June 5, 2025
Reply from Bayfields Opticians & Audiologists - Frodsham
We're happy to hear that you felt cared for and valued our thorough explanations. It's great to know you appreciated the welcoming atmosphere and our team's approach. Thank you for your kind feedback!
Contact lens check very thorough
Contact lens check was very thorough. Staff pleasant, courteous and helpful
May 8, 2025
Reply from Bayfields Opticians & Audiologists - Frodsham
We're happy to hear that your contact lens check was thorough, and our staff was helpful and courteous. Thank you for your positive feedback!
Appointment was dealt with quickly and…
Appointment was dealt with quickly and professionally
April 30, 2025
Reply from Bayfields Opticians & Audiologists - Frodsham
We're glad you had a quick and professional experience. Thank you for your positive feedback; we appreciate it very much.
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