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Bayfields Opticians & Audiologists - Huddersfield Reviews 

57
TrustScore 4.5 out of 5

4.7

120 Westbourne Rd,, HD1 4LF Huddersfield, GB


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Rated 5 out of 5 stars

Great professionalism.. makes one feel reassured that you are definitely in the best opticians . Very friendly and welcoming. Great selection of frames. Staff are the best.. kind, engaging and very go... See more

Rated 5 out of 5 stars

This appointment was to check that my cataract operations had been successful and to choose new glasses. The staff at Bayfields are always welcoming and helpful - great hot chocolate to drink whils... See more

Rated 5 out of 5 stars

Everyone was Pleasant ,very helpful. Did a detailed investigation which put my mind at rest. Was not rushed or pressured or hurried. Would happily recommend them to everyone

Rated 5 out of 5 stars

Our experience at bayfields was excellent as usual we love the staff and choice of glasses Laura our lady who test our eyes is extremely professional and a lovely lady who explains everything


Company details

  1. Optician
  2. Audiologist
  3. Contact Lenses Supplier
  4. Eye Care Center
  5. Glasses Store
  6. Hearing Aid Store

About Bayfields Opticians & Audiologists - Huddersfield

Written by the company

At Bayfields Opticians and Audiologists, we’re passionate about providing exceptional eye and hearing care with a personal touch since 2004. Our team are committed to delivering tailored solutions that meet the unique needs of each individual, whether it’s a thorough eye test, stylish eyewear, or advanced hearing solutions.

We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.

With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.

Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.

At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.

Bayfields Connect

Written by the company

Eye & Ear Care Just £12 a month
Bayfields Connect is our ear and eye care plan designed to give you complete care, real savings, and peace of mind all year round. For just £12 a month, you can enjoy everything from free eye exams and comprehensive hearing support to exclusive product discounts on hearing aids, glasses, and contact lenses. *T&Cs apply.
Receive a £50 Amazon Voucher for your referral
Plus a FREE eye exam or hearing health check for your friend. Win win! *T&Cs apply.

Be Assured with our 60 Day Money Back Guarantee.

We want you to be completely happy with your eyewear or hearing aid purchase.

We want you to be completely happy with your eyewear or hearing aid purchase.
That’s why we offer our 60 Day Money Back Guarantee - so you can buy with confidence. Be assured, if you’re not completely satisfied, we’ll work with you to put it right. This is our commitment to you, because we want you to Be your Best. *T&Cs apply.

Contact info

  • 120 Westbourne Rd,, HD1 4LF, Huddersfield, United Kingdom

  • 01484 531938

Comprehensive eye tests

Our eye tests last 45 minutes as standard

4.7

Excellent

TrustScore 4.5 out of 5

57 reviews

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4.7

All reviews

(57)

2,262 reviews in the last 12 months

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Rated 3 out of 5 stars

The OCT eye scan was great and Laura…

The OCT eye scan was great and Laura was excellent.
However, your system had incorrect GP details resulting in you writing to the wrong practice.
When I rang to advise you of this I was told it must have been me who gave that information originally. That’s nonsense.
Easier for you to accept responsibility and apologise then we wouldn’t be having this conversation.

June 25, 2025
Bayfields Opticians & Audiologists - Huddersfield logo

Reply from Bayfields Opticians & Audiologists - Huddersfield

We appreciate your feedback and are glad the eye scan and service were excellent. We're sorry about the incorrect details and how the phone call was handled. We'll review our processes to prevent this issue from happening again.

Rated 1 out of 5 stars

Terrible experience

Terrible experience! Didn’t want to help at all after my mum had been using them since the opticians first opened! She is now 89 in a care home and I needed some information to help her. Always told my mum they were overpriced but she continued to use them, now they won’t help her !

June 24, 2025
Unprompted review
Bayfields Opticians & Audiologists - Huddersfield logo

Reply from Bayfields Opticians & Audiologists - Huddersfield

We're very sorry to hear about the difficulties you experienced trying to get information to help your mum. We appreciate your feedback and will look into this to ensure we offer better support in the future.

Rated 5 out of 5 stars

Excellent Service at Huddersfield branch

A really well run practice with Hudds branch staffed by a set of lovely polite and helpful people.

May 27, 2025
Bayfields Opticians & Audiologists - Huddersfield logo

Reply from Bayfields Opticians & Audiologists - Huddersfield

We're happy to hear that you found our practice well-run and our team helpful. Thank you for your kind words and positive feedback!

Rated 4 out of 5 stars

Glasses Review

Excellent staff but very expensive glasses

June 3, 2025
Bayfields Opticians & Audiologists - Huddersfield logo

Reply from Bayfields Opticians & Audiologists - Huddersfield

We appreciate your feedback and are glad you enjoyed our staff's service. We'll review our pricing. Thanks for your time.

Rated 5 out of 5 stars

Bayfiellds Huddersfield

Positive experience. I felt listened to and appointment was not rushed.

May 20, 2025
Bayfields Opticians & Audiologists - Huddersfield logo

Reply from Bayfields Opticians & Audiologists - Huddersfield

We're glad you enjoyed your experience. It's great to hear that you felt listened to and that your appointment was not rushed.

Rated 5 out of 5 stars

Highly recommend Bayfields Opticians

Highly recommend Bayfields Opticians, friendly service and the process was smooth

May 6, 2025
Bayfields Opticians & Audiologists - Huddersfield logo

Reply from Bayfields Opticians & Audiologists - Huddersfield

We're happy to hear that you found our service friendly and the process smooth. Thank you for your positive feedback and recommendation!

Rated 5 out of 5 stars

Revised contact lense check

The optician Laura carried out a very thorough review/check on the revised contact lenses. She incorporated a minor tweek to the spec of one of the lenses before placing the order.

May 28, 2025
Bayfields Opticians & Audiologists - Huddersfield logo

Reply from Bayfields Opticians & Audiologists - Huddersfield

We're happy to hear that the contact lens review was thorough and the adjustment to the specification was helpful. Thank you for your positive feedback!

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