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Bayfields Opticians & Audiologists - Lytham St Annes Reviews 

65
TrustScore 4.5 out of 5

4.7

38 St Annes Road West ,, FY8 1RF Lytham St Annes, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I am a new client of Bayfields The consultation was faultless The information was given in a very clear manner My decision for the new hearing aids was easy to make and was supported by the audio... See more

Rated 5 out of 5 stars

Great service from the staff. In particular, optician Kelly Ovenden is excellent and a credit to the company. She is very knowledgeable and friendly and I would recommend her to anyone who has visual... See more

Rated 5 out of 5 stars

I have been a customer of this opticians for a few years now and find them very helpful as well as thorough, when looking after my eye and ear healthcare. They cater for NHS customers too and always h... See more

Rated 5 out of 5 stars

Kelly was very thorough with my eye test. Explained every detail. Unfortunately, the cost of new spectacles from Bayfields was beyond my budget so I went to a local dispensing optician.


Company details

  1. Optician
  2. Audiologist
  3. Contact Lenses Supplier
  4. Eye Care Center
  5. Glasses Store
  6. Hearing Aid Store

About Bayfields Opticians & Audiologists - Lytham St Annes

Written by the company

At Bayfields Opticians and Audiologists, we’re passionate about providing exceptional eye and hearing care with a personal touch since 2004. Our team are committed to delivering tailored solutions that meet the unique needs of each individual, whether it’s a thorough eye test, stylish eyewear, or advanced hearing solutions.

We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.

With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.

Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.

At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.

Bayfields Connect

Written by the company

Eye & Ear Care Just £12 a month
Bayfields Connect is our ear and eye care plan designed to give you complete care, real savings, and peace of mind all year round. For just £12 a month, you can enjoy everything from free eye exams and comprehensive hearing support to exclusive product discounts on hearing aids, glasses, and contact lenses. *T&Cs apply.
Receive a £50 Amazon Voucher for your referral
Plus a FREE eye exam or hearing health check for your friend. Win win! *T&Cs apply.

Be Assured with our 60 Day Money Back Guarantee.

We want you to be completely happy with your eyewear or hearing aid purchase.

We want you to be completely happy with your eyewear or hearing aid purchase.
That’s why we offer our 60 Day Money Back Guarantee - so you can buy with confidence. Be assured, if you’re not completely satisfied, we’ll work with you to put it right. This is our commitment to you, because we want you to Be your Best. *T&Cs apply.

Contact info

  • 38 St Annes Road West ,, FY8 1RF, Lytham St Annes, United Kingdom

  • 01253 723866

Comprehensive eye tests

Our eye tests last 45 minutes as standard

4.7

Excellent

TrustScore 4.5 out of 5

65 reviews

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4.7

All reviews

(65)

2,256 reviews in the last 12 months

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Rated 5 out of 5 stars

Great personal service

Great personal service given to me by Sonja. She was endlessly patient, helping me choose the exactly right two pairs of frames and lenses. She pointed out frames I wouldn’t have thought about and what was right or wrong for my face shape and prescription.

December 13, 2025
Rated 5 out of 5 stars

Great Opticians

I have never had such a thourough eye examination than I had with Kelly. The rest of the team are very helpful, especially Henna and Sam.

December 13, 2025
Rated 5 out of 5 stars

Helpful

Very helpful staff, polite. Made at ease. This was the first time l had visited them and follow up appointment. Very thorough. Thankyou

November 12, 2025
Rated 5 out of 5 stars

Hearing test

Audiologist was very reassuring, he explained everything that was going to happen, After the hearing test, he explained thoroughly the test results and the way forwards.

August 8, 2025
Rated 5 out of 5 stars

Excellent professional help in relaxed…

Excellent professional help in relaxed surroundings, also very prompt and reliable.

June 18, 2025
Bayfields Opticians & Audiologists - Lytham St Annes logo

Reply from Bayfields Opticians & Audiologists - Lytham St Annes

We're happy to hear that you found our help professional and reliable in a relaxed environment. Thank you for your positive feedback.

Rated 5 out of 5 stars

Excellent service and a warm welcome.…

All the staff at Bayfields St Annes are delightful and we really enjoyed our visit to collect our new glasses this morning.
We are very pleased with our new glasses which were delivered within the week of ordering.

Thank you very much to you all at Bayfields, St Annes

July 10, 2025
Rated 5 out of 5 stars

The information presented is accurate…

The information presented is accurate and clear.
The shop at St Annes On Sea is convenient for me.

July 2, 2025
Bayfields Opticians & Audiologists - Lytham St Annes logo

Reply from Bayfields Opticians & Audiologists - Lytham St Annes

We're happy to hear that the information was clear and accurate. We appreciate that our St Annes On Sea practice is convenient for you.

Rated 5 out of 5 stars

Great experience.

My first time and now my go to!
All staff I met were lovely, really pleasant and smiley.
Kelly, my optician, was super nice, professional, and explanatory, keeping me well informed for the duration of my test.
The shop is cleaned to a high standard throughout, and I was even offered coffee. That's a first for me at an optician!!
I was given my prescription without asking. There was no change so I've kept my specs. However, if I'd wanted a new pair there's a huge array to choose from.
No hard sell, no pressure.
Definitely recommend.
Thankyou Bayfields! See you next June!

June 11, 2025
Bayfields Opticians & Audiologists - Lytham St Annes logo

Reply from Bayfields Opticians & Audiologists - Lytham St Annes

We're happy to hear that you had a wonderful first experience. It's great to know our team's service, the thorough eye examination, and the atmosphere met your expectations. We appreciate your recommendation and look forward to seeing you next year.

Rated 5 out of 5 stars

A great experience

Having had a really bad experience at another optician I was told, by a friend, to go to Bayfields. My experience was entirely different. I felt the optician took great care over my examination and listened to my concerns, answering my questions, which at my previous examination had just been brushed aside. All the staff in the shop were friendly and helpful and I cannot fault any of the treatment received.

May 14, 2025
Bayfields Opticians & Audiologists - Lytham St Annes logo

Reply from Bayfields Opticians & Audiologists - Lytham St Annes

We're happy to hear that you had a positive experience with us, especially after your previous difficulties. We appreciate you highlighting our team's attentiveness and helpfulness. Thank you for your feedback.

Rated 5 out of 5 stars

Positive experience

Went to my opticians to arrange my yearly check up. Was given several options and chose to go a week later. When I arrived I was out of breath, the receptionist offered me a seat and asked me if I would like a glass of water. They were very helpful. My experience with the optician was positive as always. I recommend Bayfields.

May 30, 2025
Bayfields Opticians & Audiologists - Lytham St Annes logo

Reply from Bayfields Opticians & Audiologists - Lytham St Annes

We're glad you enjoyed your experience. It's great to hear the team were helpful and accommodating when you arrived. Thank you for recommending us!

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