Excellent service from the Macclesfield branch. Both from the optician and th lovely lady who helped me choose my glasses. I did not feel rushed at all. They even serve you tea. I will not go to anoth... See more

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I know I can walk in off the street and be made welcome by Mandy and Emma on reception who are ready to sort out whatever my problem is. Nikita has been my optician for a couple of years now and I a... See more
The most thorough sight test I have ever had (this comes from a retired optometrist). Melissa explained every part of the sight test clearly and ensured that all equipment was cleaned before using.... See more
The optician was lovely very patient and very knowledgeable and it's a pleasure going to Bayfields because everyone is great 👍
Company details
About Bayfields Opticians & Audiologists - Macclesfield
Written by the company
We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.
With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.
Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.
At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.
Bayfields Connect
Written by the company

- Eye & Ear Care Just £12 a month
- Bayfields Connect is our ear and eye care plan designed to give you complete care, real savings, and peace of mind all year round. For just £12 a month, you can enjoy everything from free eye exams and comprehensive hearing support to exclusive product discounts on hearing aids, glasses, and contact lenses. *T&Cs apply.
- Receive a £50 Amazon Voucher for your referral
- Plus a FREE eye exam or hearing health check for your friend. Win win! *T&Cs apply.
Be Assured with our 60 Day Money Back Guarantee.
We want you to be completely happy with your eyewear or hearing aid purchase.

Contact info
73 Pickford Street ,, SK11 6JD, Macclesfield, Cheshire, United Kingdom
- 01625 615002
Comprehensive eye tests
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Brilliant
Brilliant. Nakita found 3 micro bleeds in my eye. Got me seen at the hospital and GP with in 2 weeks. All the team are excellent. Highly recommended
Very helpful and professional in every…
Very helpful and professional in every aspect of my visits
Good communication throughout
Good communication throughout, from booking appointment to the examination and discussion at the end
Thorough eye test
Thorough eye test, fully explained and able to compare with previous results!
Staff very friendly and welcoming. Couldn’t ask for more
Very friendly and helpful staff
Caring and considerate staff
A member of staff who put me at my ease and explained everything to me. I left feeling informed and confident that I had spent my money wisely.
Welcoming and Friendly
All the staff were welcoming and friendly, and the lady that tested my eyesight was excellent.
Great service and good optician who…
Great service and good optician who explained every test and the results.
The only thing I would improve is a slightly wider selection of frames.
Nikita is an excellent optician
Nikita is an excellent optician. Very helpful, caring and friendly. I highly recommend her
The staff are so caring and helpful…
The staff are so caring and helpful which makes me feel at ease
Lovely helpful and friendly service and…
Lovely helpful and friendly service and staff. Melissa and Emma are really nice, kind and look after you. I would recommend them.
May use AI-assist with repliesRead more
Great service from Bayfields…
Great service from Bayfields Macclesfield. Thorough examinations for both myself and my wife and honest advice.

Reply from Bayfields Opticians & Audiologists - Macclesfield
The welcome was excellent
The welcome was excellent, we were seen at the time of booking, the optometrist was very helpful, courteous, professional and explained us everything she had done. Dispensing staff was very helpful and polite. We had amazing experience.

Reply from Bayfields Opticians & Audiologists - Macclesfield

Reply from Bayfields Opticians & Audiologists - Macclesfield
Great service Great care and time taken with me
Great care and time taken with me, good explanations of anything I needed to know.

Reply from Bayfields Opticians & Audiologists - Macclesfield
Expert examination and prompt action
I managed to get a cancellation appointment at Bayfields Opticians on Saturday 24th June.. I received a thorough eye examination. The outcome was that I had holes in the retina of my left eye. The optician contacted an eye hospital and arranged for me to be seen as soon as I could get to the hospital. I was given laser treatment in both eyes and have had a follow-up appointment at my local hospital. If I had not had the prompt examination and referral to hospital I was at risk of loosing my sight.

Reply from Bayfields Opticians & Audiologists - Macclesfield
Relaxed environment
Relaxed environment, friendly welcome from reception, very efficient and thorough. Helpful and practical advice for my dry eyes.

Reply from Bayfields Opticians & Audiologists - Macclesfield
A thorough and professional examination
All staff were extremely courteous and polite. The ophthalmologist was very thorough in not only examining my eyes but also explaining the procedures been undertaken. After the initial examination a further appointment was made for a field test which again was undertaken very professionally together with a detailed explanation of the test.

Reply from Bayfields Opticians & Audiologists - Macclesfield
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