Amy who gave me the sight tests was extremely good at explaining the procedures and whey they are done. The best I've ever had since Bayfields took over the opticians. Andrew is helpful in choosing... See more
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Sara the optician once again comes out on top! Went for my 4 week follow-up check after my lens cleaning from a secondary cataract and everything went smoothly as possible. Sara always explains eve... See more
The initial consultation was extremely helpful and all options outlined and discussed in as much detail as I needed. the audiologist, Titia, was very patient with my questions. I have been given two... See more
I was given a very thorough and professional eye test, and everyone was extremely friendly. And I was also given most helpful advice on choosing my glasses. Excellent service all round!
Company details
About Bayfields Opticians & Audiologists - Northcote Road - London
Written by the company
At Bayfields Opticians and Audiologists, we’re passionate about providing exceptional eye and hearing care with a personal touch since 2004. Our team are committed to delivering tailored solutions that meet the unique needs of each individual, whether it’s a thorough eye test, stylish eyewear, or advanced hearing solutions.
We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.
With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.
Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.
At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.
We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.
With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.
Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.
At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.
Bayfields Connect
Written by the company
- Eye & Ear Care Just £12 a month
- Bayfields Connect is our ear and eye care plan designed to give you complete care, real savings, and peace of mind all year round. For just £12 a month, you can enjoy everything from free eye exams and comprehensive hearing support to exclusive product discounts on hearing aids, glasses, and contact lenses. *T&Cs apply.
- Receive a £50 Amazon Voucher for your referral
- Plus a FREE eye exam or hearing health check for your friend. Win win! *T&Cs apply.
Be Assured with our 60 Day Money Back Guarantee.
We want you to be completely happy with your eyewear or hearing aid purchase.
That’s why we offer our 60 Day Money Back Guarantee - so you can buy with confidence.
Be assured, if you’re not completely satisfied, we’ll work with you to put it right.
This is our commitment to you, because we want you to Be your Best.
*T&Cs apply.
Contact info
126 Northcote Road,, SW11 6QU, Battersea, London, United Kingdom
- 0207 228 8200
Comprehensive eye tests
4.6
Excellent
45 reviews
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Laetitia is very professional…
Laetitia is very professional knowledgeable and friendly and explains everything very clearly.
February 3, 2026
The audiologist rectified a problem…
The audiologist rectified a problem with my hearing aids and explained how to get the best out of them. She was attentive to my needs and I left feeling confident of managing with them.
January 7, 2026
Eye Test
Amy who gave me the sight tests was extremely good at explaining the procedures and whey they are done. The best I've ever had since Bayfields took over the opticians.
Andrew is helpful in choosing frames and punctilious in the fitting once glasses are ready
January 8, 2026
Person who look after me she was…
Person who look after me she was pleasant and thorough
December 19, 2025
Very efficient and helpful eye test…
Very efficient and helpful eye test with optician.
Extremely quick delivery of new glasses.
An impressive service.
November 19, 2025
Warm, kind and professional optitians
I was seen despite running slightly late. Staff were warm, kind and took the time to answer all my questions with detailed explanations. No pressure to make a purchase, just helpful advice.
November 19, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Branch closed on day of appointment!!
I made an appointment in June for ear wax removal at 9.30 am on 7 July. I received a reminder on the 6th and cycled to my appointment arriving at 9.25 am to find a notice saying closed for staff training. I rang the branch to find it was closed all day. The staff certainly need training, this was absolutely appalling customer service.
July 7, 2025
Unprompted review
Reply from Bayfields Opticians & Audiologists - Northcote Road - London
We regret your appointment was canceled due to staff training, especially after you cycled to the location. We are taking your feedback seriously and will investigate how to prevent this from happening again. Thank you.
Reply from Bayfields Opticians & Audiologists - Northcote Road - London
We're glad you found our staff helpful and friendly. We really appreciate your positive feedback; it means a lot to us.
Taking care of my eyes. I…
The appointment went well even though I was a bit late. She explained everything I needed to know about my eyes exam and the results of them. Also explain the results and treatment and would need for the future.
May 22, 2025
Reply from Bayfields Opticians & Audiologists - Northcote Road - London
We're happy to hear that your appointment went well and that the information about your eye exam and treatment options was clearly explained. Thank you for your feedback.
Reply from Bayfields Opticians & Audiologists - Northcote Road - London
We appreciate your kind words and are so glad to hear that you consistently receive excellent service and support from us.
Competence combined with efficiency and…
Competence combined with efficiency and customer service
May 1, 2025
Reply from Bayfields Opticians & Audiologists - Northcote Road - London
We're happy to hear that you had a positive experience with our customer service and efficiency. We appreciate your feedback!
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