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Bayfields Opticians & Audiologists - Wakefield Reviews 55

TrustScore 5 out of 5

4.8

73 Northgate,, WF1 3BX Wakefield, West Yorkshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Excellent service from Fazila at Bayfields Wakefield yesterday. She was extremely professional, friendly and thorough throughout my eye test. She took the time to explain everything clearly and made... See more

Rated 5 out of 5 stars

Always super friendly, answer any questions I have promptly and offer me a cup of coffee. Love the new refurbished branch in Wakefield

Rated 5 out of 5 stars

The team at Bayfields are second to no other. The front of house care team make everything seem so straight forward from the moment you make the appointment right through to helping make the right d... See more

Rated 4 out of 5 stars

The audiologist was very helpful and amongst other things suggested using an alternative sleeve for r.I.c. You did not receive a perfect score because he attached one of the sleeves incorrectly and... See more

Company replied


Company details

  1. Optician
  2. Audiologist
  3. Contact Lenses Supplier
  4. Eye Care Center
  5. Glasses Store
  6. Hearing Aid Store

About Bayfields Opticians & Audiologists - Wakefield

Written by the company

At Bayfields Opticians and Audiologists, we’re passionate about providing exceptional eye and hearing care with a personal touch since 2004. Our team are committed to delivering tailored solutions that meet the unique needs of each individual, whether it’s a thorough eye test, stylish eyewear, or advanced hearing solutions.

We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.

With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.

Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.

At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.

Bayfields Connect

Written by the company

Eye & Ear Care Just £12 a month
Bayfields Connect is our ear and eye care plan designed to give you complete care, real savings, and peace of mind all year round. For just £12 a month, you can enjoy everything from free eye exams and comprehensive hearing support to exclusive product discounts on hearing aids, glasses, and contact lenses. *T&Cs apply.
Receive a £50 Amazon Voucher for your referral
Plus a FREE eye exam or hearing health check for your friend. Win win! *T&Cs apply.

Be Assured with our 60 Day Money Back Guarantee.

We want you to be completely happy with your eyewear or hearing aid purchase.

We want you to be completely happy with your eyewear or hearing aid purchase.
That’s why we offer our 60 Day Money Back Guarantee - so you can buy with confidence. Be assured, if you’re not completely satisfied, we’ll work with you to put it right. This is our commitment to you, because we want you to Be your Best. *T&Cs apply.

Contact info

  • 73 Northgate,, WF1 3BX, Wakefield, West Yorkshire, United Kingdom

  • 01924 374282

Comprehensive eye tests

Our eye tests last 45 minutes as standard

4.8

Excellent

TrustScore 5 out of 5

55 reviews

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Rated 5 out of 5 stars

Helpful discussion on types of hearing…

Helpful discussion on types of hearing aids available & reasons for recommendations given. Professional & pleasant practitioner. Future care outlined if I choose to accept recommended hearing aids.

June 19, 2025
Bayfields Opticians & Audiologists - Wakefield logo

Reply from Bayfields Opticians & Audiologists - Wakefield

We're happy to hear that you found the hearing aid discussion helpful and the practitioner pleasant. We appreciate your positive feedback regarding the future care outlined.

Rated 5 out of 5 stars
Bayfields Opticians & Audiologists - Wakefield logo

Reply from Bayfields Opticians & Audiologists - Wakefield

We are so glad that you found our staff friendly and knowledgeable. We appreciate your positive review.

Rated 5 out of 5 stars

Very pleased

June 2, 2025
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Reply from Bayfields Opticians & Audiologists - Wakefield

We appreciate you taking the time to share your feedback. We're happy to hear that you were pleased with the service you received in practice.

Rated 5 out of 5 stars

hearing test

friendly and knowledge gave confidence inadvice

June 1, 2025
Bayfields Opticians & Audiologists - Wakefield logo

Reply from Bayfields Opticians & Audiologists - Wakefield

We're happy to hear that our team's knowledge and friendly service gave you confidence. Thank you for your feedback.

Rated 5 out of 5 stars

Very professional organisation …

Very helpful staff nothing is too much trouble.The opticians and the Audiologists are great.

May 15, 2025
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Reply from Bayfields Opticians & Audiologists - Wakefield

We're happy to hear that our staff was helpful and that you had a great experience with our opticians and audiologists. Thank you for your feedback.

Rated 4 out of 5 stars

Great personal yet professional…

Great personal yet professional service, my only niggle is the time it takes to receive new contact lenses after ordering and choosing Express Delivery.
Most remote businesses now do next day, not within a fortnight

May 29, 2025
Rated 4 out of 5 stars

The audiologist was very helpful and…

The audiologist was very helpful and amongst other things suggested using an alternative sleeve for r.I.c.
You did not receive a perfect score because he attached one of the sleeves incorrectly and it remained in my ear when I removed the hearing aid that night. Fortunately it was easily removed with a pair of tweezers.

May 16, 2025
Bayfields Opticians & Audiologists - Wakefield logo

Reply from Bayfields Opticians & Audiologists - Wakefield

We appreciate your feedback. We're glad the audiologist was helpful in suggesting an alternative sleeve. We regret to hear that the sleeve was attached incorrectly and remained in your ear. We'll review our fitting process to prevent this from happening again.

Rated 5 out of 5 stars

Really Helpful

Faz the optician was really helpful. This was my first eye examination ever so I did not know what to expect. Faz put me at ease and the assistant was patient in helping me select suitable frames.

April 25, 2025

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