Amazing professional service. Bayfields in Wallingford go over & beyond to meet the needs of its customers. I lost my glasses which was so stressful as we are travelling abroad, they were relatively... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
They were very accommodating for my elderly father. The only thing that wasn't so good was that the eye tester spoke too fast and indistinctly - my father is quite deaf.
Every member of staff welcoming and friendly. Eye tests are thorough and all questions asked by myself are answered in an understandable manner.
Brilliant. Very knowledgeable and after explaining my eye problem in detail, contacted the eye hospital and received a response on the same day and conveyed the consultants findings to me later that s... See more
Company details
About Bayfields Opticians & Audiologists - Wallingford
Written by the company
At Bayfields Opticians and Audiologists, we’re passionate about providing exceptional eye and hearing care with a personal touch since 2004. Our team are committed to delivering tailored solutions that meet the unique needs of each individual, whether it’s a thorough eye test, stylish eyewear, or advanced hearing solutions.
We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.
With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.
Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.
At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.
We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.
With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.
Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.
At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.
Bayfields Connect
Written by the company
- Eye & Ear Care Just £12 a month
- Bayfields Connect is our ear and eye care plan designed to give you complete care, real savings, and peace of mind all year round. For just £12 a month, you can enjoy everything from free eye exams and comprehensive hearing support to exclusive product discounts on hearing aids, glasses, and contact lenses. *T&Cs apply.
- Receive a £50 Amazon Voucher for your referral
- Plus a FREE eye exam or hearing health check for your friend. Win win! *T&Cs apply.
Be Assured with our 60 Day Money Back Guarantee.
We want you to be completely happy with your eyewear or hearing aid purchase.
That’s why we offer our 60 Day Money Back Guarantee - so you can buy with confidence.
Be assured, if you’re not completely satisfied, we’ll work with you to put it right.
This is our commitment to you, because we want you to Be your Best.
*T&Cs apply.
Contact info
8 St. Martins Street,, OX10 0AL, Wallingford, Oxfordshire, United Kingdom
- 01491 837033
Comprehensive eye tests
4.8
Excellent
41 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Brilliant Customer Service
Bayfields were brilliant in looking after my son as he was a bit tentative about getting glasses and they were very friendly and reassuring for him.
November 19, 2025
Helpful, patient and welcoming staff!
The staff were so helpful when I chose my glasses. They gave me lots of time to try on the whole shop, looked up if glasses came in other colours and gave me some advice. I struggle with choosing glasses and they made me feel welcome and not silly for taking such a long time!
November 27, 2025
Very friendly and efficient service…
Very friendly and efficient service thank you.
November 21, 2025
Good service in Wally
Prompt, efficient, thoughtful service. Didn't try to sell me stuff I don't need.
July 21, 2025
Bayfields Wallingford Branch
All the staff at Bayfields Wallingford are superb. Eleanor who carried out my eye test is so thorough and professional. I really feel I am in good hands when it comes to my eye health. The staff who helped me choose and fit my prescription glasses and sunglasses were also brilliant. They were excellent at discussing the lenses and fit. I would thoroughly recommend Bayfields. The only improvement I would make is if it would be possible to have a selection of less costly frames. Overall an excellent experience with knowledgeable staff and excellent customer service.
July 15, 2025
Speedy service
Speedy service, glasses back a lot quicker than I expected. Staff are always friendly and very helpful.
July 22, 2025
Eye examination in bayfields Wallingford
Ms Eleanor John is a highly professional optician for my eye test. I highly recommend her for my friends.
July 3, 2025
Annual optician assessment
Friendly helpful staff and no delays. Very professional and knowledgeable with excellent communication skills.
Strongly recommended.
June 25, 2025
Great service & thorough examination
Great service & thorough examination, which resulted in being referred to the eye hospital for further investigations. Ironically I had my eyes tested by another ophthalmologist in Wallingford only two weeks earlier and they did not pick up the issue during the examination.
June 17, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Bayfields Opticians & Audiologists - Wallingford
We're glad you found our staff helpful and the service to be of high quality. Thank you for your positive feedback; it means a lot to us.
The gentleman was kind and took his…
The gentleman was kind and took his time to explain things
May 24, 2025
Reply from Bayfields Opticians & Audiologists - Wallingford
We're glad you had a positive experience. Thank you for letting us know that the explanation was helpful and clear.
Always on time and cheerful
June 20, 2025
Reply from Bayfields Opticians & Audiologists - Wallingford
We're happy to hear that you had a positive experience with our punctuality and friendly service. Thank you for your feedback!
Reply from Bayfields Opticians & Audiologists - Wallingford
We're glad you found your eye test efficient and effective. Thank you for your positive feedback; we appreciate it.
Reply from Bayfields Opticians & Audiologists - Wallingford
We are so glad that you found our staff friendly and professional. We appreciate your positive feedback and your recognition of our customer service.
Reply from Bayfields Opticians & Audiologists - Wallingford
We appreciate your kind words and we are so glad that you found our service helpful and great.
They were very accommodating for my…
They were very accommodating for my elderly father. The only thing that wasn't so good was that the eye tester spoke too fast and indistinctly - my father is quite deaf.
May 13, 2025
Reviewed to early
Very pleased with my new glasses. The one thing I would say that I was asked for a review twice before I got my glasses. I could not review something I hadn’t received. But at the end of the day I have no complaints with the service and assistance I received.
May 21, 2025
Reply from Bayfields Opticians & Audiologists - Wallingford
We appreciate your feedback and are glad you're pleased with your new glasses. We apologise for the multiple review requests before you received them. We value your business and are happy with the service you received.
My husband said he felt at ease and…
My husband said he felt at ease and comfortable in the options company
May 19, 2025
Health check after GP referral
A complete health check after GP referral for persistent headaches.
Comprehensive check carried out with professional diligence but also welcoming and warmth.
Informed at every stage.
Put at ease.
May 9, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.